Varadero

We booked the select room - select room states that it comes with a private check-in, this was not true had to wait for over an hour in line. Says there is a server on the beach, not true, there is a beach at and when everyone is at lunch and no one is at the bar is when they decide to make their rounds. So all in all saw them at most 4 times. Says select gets unlimited restaurant reservations, also not true - received 3 reservations Food - horrible!!! Absolutely horrible!!! Everyday it is the exact same. Was very difficult to try and find something to eat Mosquitos everywhere in the lobby so makes it difficult to watch the shows they put on as you're vigorously attacked by mosquitos Honestly this hotel and stay was so horrible - we will never stay here again

We had a great time at SOL Caribe Beach Varadero on March Break 2024. Overall we were happy with everything. It took a few days to find the food we liked but we eventually were able to. There was a ton of food selection but it wasn't very good! We finally learned that waiting for fresh cooked omelettes, pasta, chicken, or anything else you could see them make was decent! We didn't experience many shortages until our last day. They ran out of vodka at all the beach bars, no eggs, pasta, or cheese - but that was just 1 day for us. All the other days we had no issue. We also didn't think about the A La cartes until our 4th night and it was DELICIOUS! So thankfully we could get in to 3 different a la cartes for our last 3 nights! The beach was BEAUTIFUL. We went down to save chairs around 7:30 am to get front row chairs that was close to the beach bar boardwalk. No issues. Our last 2 days we sat in chairs by the other boardwalk. It was much quieter over there and tons of free chairs - didn't even go down to save any early on. This spot was just further from the bar but we didn't mind as we only stayed at the beach until 1 most days. The sand is SO soft and the entire beach is just so clean and wonderful. They always had music on the beach. We didn't use the catamarans or paddle boats this time. Entertainment on the beach was fun - aquafit and salsa dancing. People were always playing volleyball too. There was security in the section that is close to the beach bar area. The pool was great. Never felt packed. All the bartenders (beach and pool bar) were amazing. The kids loved when the beach bar staff rang the bell if they tipped. Pool always had entertainment going on and music. Fun atmosphere. There is a smaller “deeper” pool that was very quiet and away from most people. We tipped in American dollars because they don't like having the coins. Everyone was very friendly except for the front desk staff. A lot of the staff could speak some sort of little English - except the front desk staff which was interesting! I feel they should be able to speak English for if we need help with anything! It was very clean and everyone worked very hard at the resort! We had a wonderful time and definitely would go back again!!

My father and I spent a week at this resort in April. We were pleasantly surprised with the food. Everything was delicious, and there was never a shortage of it. The beach is breathtaking, and the rooms are spacious and clean. Housekeeping does an absolutely incredible job. Thank you again Katy! Thank you also to our concierge, Yaidel, who helped us book our restaurant reservations. The only issue we had is that we did not get a water bottle in our room on 2 separate occasions

95% of the staff seem to legitimately like being there. Rooms were suitable and sufficient for how much time we actually spent in it. Shower was extra spacious and plenty of room for two. Food was better than I was expecting (Set the bar low and be pleasantly surprised if they surpass it). Drinks….nothing bad about those. Beach- phenomenal. Weather- above 22C up to 29C daily. Had a couple of shitty days, but it is Cuba's winter. All in all, great experience and will go back. If going on excursions…make sure that you know if the extra activities cost extra…some are included, but most aren't.

Very good hotel , food stuff, beach

i choose wisely!! i felt safe and content on this holiday. The beach was gorgeous.. a little wavey at times but it was HOT so you need to refresh. the rooms are impeccably clean.. The food is good but you need to remember it's Cuba. I ate well and was satisfied, i did not become ill.. all in all I would come back.. everyone who works there is kind and professional.

This resort was amazing when we arrived we had problem with our room. Next morning our room was changed the staff is amazing. The entertainment was amazing at the beach and pool. The food at the buffet was good great choices lots of choices and the beach BBQ food was great. A la carte restaurant chinese and Italian great foodMy husband and I will be returning to this resort

Food is great. Staff was very friendly. Environment was awesome. Met a lot of people had an awesome time. Will definitely recommend and go back again. There was a couple hiccoughs with my room but management seem to rectify. Thank you. Look forward to coming back again.

Check- in was easy and received assistance with our luggage for all 8 of us (4 rooms). Although our room location was the most ideal and convenient to the beach, the room was falling apart. The cabinet drawer as i opened it to place my cloths in feel apart and was not able to use it. Our safe was broken and never got fixed. Our shower self feel down and the rain shower didn't work. But the most concerning was that our room door did not lock at all. Thankfully we were with other friends who had rooms next to ours and used there safe. The other 3 rooms also experience similar issues, with the shower and things broken, but a big issue for one of the rooms was that the AC did not work. We mentioned this to the front desk but it felt like this was a known issue. As a prestige client, we had access to the 11th floor restaurant which was better than the main buffet. Im not a picky person and have been to cuba main time but the main buffet was horrible with very few options.

Knowing of Cuba's economic problems, I was impressed that bringing my own toilet paper was all-for-not. Some of the facilities were unavailable, including one of the pools, but who cares? The Beach is gorgeous, the Staff are all friendly, and the rum flows.