47 reviews
Sirenis Tropical
The main hotel lobby and grounds are lovely. Beaches and pools are great as well as the staff are friendly. no toilet paper in main hotel bathrooms most of the time. The rooms are showing age and need some updating. Air conditioner in roof was leaking on floor, wet towel soaking up water on floor not changed by staff. Patio door very hard to move, wheels worn out, towel hanger loose on wall, dirty towels changed only once the whole week. Couldn't get clean pool towels all week. Bathroom mirror needs replacing as all rusty, shower drain clogged as almost overflowed. Phone not working in room, so couldn't call for ride to buffet, long walk for those with issues. but ok for us. Ocean views are great, though we thought we were staying in main hotel, but put in smaller building quite far away on grounds, so don't know how the main hotel rooms were. Food was very nicely prepared, but very repetitive (no beef) and lacking flavour. The drinks were mostly less than good, artificial flavours, not fresh lemons or limes, they put in artificial juices like tang or something similiar. I personally would not go back, heard from others that other hotels had better food an drink, but somehow I doubt it, as Cuba doesn't have access to a lot of things we enjoy normally in Canada. I was told not to expect much, and enjoyed the time there inspite of what I mentioned.
