Melia Las Antillas

Coeur de coeur pour cet hôtel où il est facile d allier repos et plaisir. Le personnel fait des pieds et des mains pour s assurer qu on ne manque de rien et qu on profite au maximum de notre semaine à Cuba.
La plage est fabuleuse et la piscine parfaite est d une propreté exceptionnelle.
Le buffet et les 3 restaurants à la carte nous offrent une variété et des saveurs cubaines qui savent réveiller nos papilles.
L animation, les spectacles et les musiciens nous gardent le coeur au chaud à tous les jours.
Vraiment un paradis à découvrir [Details]

This hotel has exceeded our expectations. We were here twice, in 2023 and the food & drinks has gone uphill! The staff are very professional and will always go the extra mile to help/assist you.

No shortages! We had fresh eggs, bacon, pancakes, lobster, coca-cola, sprite, beer. Anything you need the hotel had.

Food - What an upgrade since last year! Everything is seasoned and good. We always found pasta, fresh meat, fried rice, etc! The snack bar which is open for lunch provides sandwiches, pork/chicken from rhe grill.

Drinks - Please note that not all bars have the same things. Pina Colada is available, at the beach bar. Coffee is available in the lobby (the best is the cappucino) ! The lobby bar also makes anazing frappucino, espresso martini, dry martini.

Hotel - The grounds and rooms are very clean! I cannot complain since the workers works so hard and do their best! There is also no problem leaving "valuables" in the room such as cellphones, ipads, etc.

Entertainment - Love every bit of it! In the morning, entertainment is at the beach and in the afternoon, at the pool. Henry, Alejandro, Nacho & Mickey Mouse are the best!!

Staff - SIMPLY THE BEST! Everyone will greet you with a smile and try their best to help you! A big thank you to Yuleisy Darias Delgado, the customer service manager. She will ensure that you are happy during your stay.

Do not hesistate to book this hotel. Go and enjoy your holidays! See you soon! [Details]

Had a very nice week expect 2-3 things
Bad smell from the lagoon around the pool
No air conditioning in the a la carte restaurants
A lot of people selling stuff on the beach all day [Details]

Very nice resort clean and efficient with no shortages of anything I would recommend this place to all my friends [Details]

Overall we had a good week thanks to the weather, the beach and the water. The hotel is dated and in need of repair in most areas including the rooms which are hit and miss. Public area washrooms often out of order in lobby, pool area and buffet (only opened 2 out of 7 days that we were there). Also when they are open only running water, no soap and not clean. Saw a cleaner one time the whole week.
Nightly entertainment is okay. The buffet is repetitive with poor selection. [Details]

Nous avons toujours aimé la chaîne Meliá. Nous étions au Meliá Cayo Santa Maria (bien), au Meliá Buena Vista (Extraordinaire) et au Paradisus Rio de Ouro (Très bien). Forts de ces expériences, nous avons décidé de séjourner au Meliá Las Antillas, qui, à notre avis, doit être le pire hôtel du groupe Meliá. Points négatifs-Ce n'est pas un tout compris, mais un maximum de 50% inclus car il manque des choses de base. 1) Au début, il n'y avait ni vins, ni cavas, ni moritos. Après 3 jours, des vins étaient servis pendant le dîner dans le restaurant romantique, mais la qualité n'était pas bonne. Où sont les bons vins élaborés à partir de raisins tempranillo espagnols ? 2) Il n'y a pas de beurre au petit-déjeuner. Nous avons voyagé et séjourné dans des hôtels dans diverses régions du monde, mais celui-ci était le premier à ne pas contenir de beurre. 3) Health Bar – Le lieu existe, mais il ne fonctionne pas. Nous y allions tous les jours pour déguster un jus naturel, mais ils ne servaient que de l'eau aromatisée. Les employés ont déclaré que le mixeur était tombé en panne et qu'ils ne pouvaient plus produire de jus. 4) Au buffet, tous les jus sont industrialisés et contiennent beaucoup de sucre. 5) Nous avons choisi à l'avance un dîner spécial au homard. Nous avons été très surpris et déçus lorsqu'ils nous ont informés qu'il n'y avait pas de homard. Ils ont proposé une option de poulet au lieu du homard. C'est une fausse publicité pour l'hôtel 6) La salle de sport n'a même pas de tapis pour faire des exercices abdominaux et possède plusieurs appareils cassés, ce qui augmente les risques d'accidents Points positifs - 1) La plage est magnifique et le personnel est extrêmement sympathique et cordial. 2) Conciergerie au 5ème étage - Les deux responsables Naidelys et Greter sont absolument fantastiques. Les deux dames assurent un service client de qualité avec une grande convivialité. 3) La chambre est spacieuse et confortable. Même si elle n'a pas été rénovée, la chambre est très propre. La femme de ménage gardait tout très bien rangé chaque jour et réapprovisionnait toujours en eau, papier toilette et autres articles. 4) Le salon du 5ème étage est très agréable pour prendre un café ou un verre. 5) Les cocktails spéciaux pour les Canadiens et les invités sont une bonne idée et très agréables. 6) Le service médical est très efficace. Le docteur Lilian est excellent et très sympathique. Nous avons pris rendez-vous suite à une allergie provoquée par des piqûres de moustiques. 6) Le jardinier M. Patrocínio et l'équipe qui nous ont offert chaque jour de l'eau de coco avec une grande gentillesse. 7) Les employés qui préparaient les omelettes le matin. Vieil hôtel avec plusieurs problèmes, mais avec un personnel charmant. [Details]

Don't believe the paid-off positive reviews as they are fake. Check out TripAdvisor and all the negative reviews as they are spot on!!

This was the worst experience in an all inclusive that I've ever had in my life. Yes, I've been to Cuba before and this was by far the worst experience ever!! Please trust me and go somewhere else or you'll regret it too…

Bedrooms:
- Very old but we expected that to be the case.
- Mattress springs will poke you all night long.
- Towels smell of rotten cheese.
- Sink was clogged. We complained and they came and “fixed” it quickly but then water was leaking from under the counter. We complained again and it was finally properly fixed.
- Lizards in the bedroom which we had to take out daily by using one of the drinking cups. I guess that's somewhat to be expected (or so we were told).

Resort:
- The lagoon was DISGUSTING and the smell would be carried by the wind. We had to constantly move around depending where the wind was blowing to avoid the stank.

Food!!
- The worst on earth and I'm not exaggerating. Even for Cuba standards this was horrible.
- We were served raw chicken.
- I found a piece of glass in my rice (after I crunched down on it…)
- Same horrible food at the buffet every day with no variety.
- No condiments!! Dry burger patty between two pieces of bread. No ketchup no Mayo no nothing.
- Never any fries! Not once did we see fries, hotdogs or any type of fast food other than the dry burgers.
- If you can get a fork through a piece of corn on the cob, it'd be a miracle! Impossible to chew but ready to make popcorn with it…
- No attention to allergies. Food with nuts isn't indicated. For instance the chocolate ice cream had nuts in it but you wouldn't be able to tell unless you put it in your mouth.
- No fresh fruit nor veggies! Mango & watermelon were white!
- No mojitos! It's the National drink of Cuba but we kept being told they had no mint nor lime…
- They stop serving beer at 3 PM with no explanation other than “management decision”.
- À la carte restaurants serve the same food as the buffet… in a nicer presentation with the same horrible taste.
- Forget wine… or bring your own bottles.

Management:
- The staff was very friendly! We tipped generously, daily, everywhere we went.
- There were barely any activities and the shows weren't worth going to.
- We complained about the food (raw chicken and glass and some of the other stuff above) and we were offered the chance to checkout at 4PM instead of noon (as an apology) provided that we sign a waiver… [Details]

I was a bit reticent booking a Cuba vacation as my last experience was not very good.
I have to say I was pleasantly surprised! The food was good. There was a variety at the buffet every day and the a la carte restaurants that we tried were good. It is an older resort (24 yrs old according to the workers), but our room was very clean and the resort in general was clean. Our AC worked perfect and there was no smell in our room, but one of the couples we were with had trouble with AC. It seemed to be an issue for that specific building. The beach was beautiful! Overall it is a good resort, I would recommend. [Details]

I was a return guest, as are many--and that, in itself, is a good recommendation. Everything in my room worked properly, and both the room and resort were very well kept. The meals at the a la carte restaurants were wonderful: a good amount of choice, very tasty and the plating was world-class. Also the service. The entertainment at this resort is also a cut above: both the shows at the main stage and the performances at the lobby bar. The a la carte restaurants also had talented musicians, as did the cocktail party for Canadian guests. I upgraded to an ocean-view room, and the concierge lounge services came with. Both Naidelys and Greter were very knowledgeable and helpful. The continental breakfast and snacks were also convenient, and the super-duper coffee machine had wonderful cappucino. [Details]

We just had a wonderful week at Melia Las Antillas. We usually spend most of out time at the beach and it and the pool were all we could ask for. They were clean and there was never a shortage of chairs or service at either location.

Service in general at this location, housekeeping, food and bartending, were all very good. The beach bar staff, Colon, Raul and Jorge made us smile everyday. We were also especially pleased with Greter, Ibeisi and Naidelys in Fifth Floor Concierge who went out of their way to make us comfortable. Naidelys was especially helpful on one occasion when my husband, who is a type one diabetic, found himself with a low blood sugar early in the morning. We always travel with the required candy etc. but weren't sure we would have enough to get us to breakfast and she delivered juice and sweets to our room.

Our room was very comfortable and kept very clean by housekeeping. The bed was the most comfortable we've had in all of our visits to Cuba and for the first time ever, I didn't use the extra pillowcases I brought from home as the pillows smelled fresh and clean as opposed to musty and damp.

As is the case at most resorts in Cuba right now, there were some inconsistencies with what was available for food and drinks. On one night no white wine in the buffet, another no pina colada at the pool or gin in the lobby. These situations were usually temporary and we were always able to find something else to our liking to eat and drink.

We are both 50 years old and found this resort to have the perfect mix of entertainment/activities and quiet. We were especially impressed with the Cuban Day entertainment and food and the evening cocktail party for Canadians. They both felt like nice little extras and were well done. We recommend this resort and will definitely hope to be lucky enough to return. [Details]

The location is good and the staff is very friendly and accommodative. They try their level best to keep the guests happy and entertained.
Very good choice of drinks from all bars and restaurants.
Rooms look dated and not well maintained.
The choice of food is limited and no flavors.
Overall good stay for drinks and relaxation [Details]

It was wonderful. I totally recommend the beach bar service. Colon, Raul, and Jorge lies were great and friendly. The vip staff Greter and Maidens were fantastic. Extremely helpful and excellent service. [Details]

I stayed 6 nights in this hotel and I don't regret it at all, I was able to rest and party. I tried the delicacies of the Cuban day which is not usually the most sophisticated cuisine but it is very tasty. The staff is a dream, they are all smiling and friendly at all times. I recommend paying for a room on the 4th or 5th floor and concierge service because it is a plus that really enhances your stay at this hotel. I loved it all. [Details]

It is a beautiful and very natural hotel. I really liked the gardens and the lagoon. Although the food was not the most selective in the world, it was very good and there were options to eat whatever you wanted. The staff is spectacular, they are all looking out for you the whole day, so if you have any discomfort they do what. [Details]

I stayed for my first time in Cuba and had absolutely no idea what to believe about many of the reviews and warnings I'd read going in. Although it is certainly a change from what I'm used to in Canada this resort was absolutely amazing considering. It was very clean and the food was plentiful. It was at times a bit repetitive with some foods but there was so much to choose from and many different places within the resort to get something different. The people working there are SO amazingly kind and friendly and appreciative of us being there. I really did not expect that. The beach and pool were amazing and drinks were abundant! I would definitely recommend going here to Melia Antillas. [Details]

We gathered with family from 3 separate provinces in Canada, Quebec, Alberta and Manitoba. We had great expectations as all the reviews were very positive. I will not be as positive.
Rooms: Our room was very musty smelling and I know why, no ventilation of any kind in the bathroom area. Not because they weren't working, there was no evidence of a fan ever being there!
The mosquitos were brutal and I had visions of breaking my mirror at the sink because that's the only way I could kill them.
The Food:
I know Cuba is not known for their tasty food but we had a real problem getting the basics. Butter was only available in the am and sometimes not even then. No bananas or orange juice ever!!! Bacon was rare and so were fruits in general. No fries ever, only rice and spaghetti. They ran out of white wine on our third day, never to see it again! The Pina Colada and Mohitos were making very rare appearances. When they did have vodka, there no mix to make anything. They had rum and mixed it with sickly sweet punch or lemonade. No coke, 7up or the likes and certainly, no gingerale. Another problem was the glasses. They were serving beer in champagne flutes in the evening which embarrassed the staff considerably. I really felt sorry for them having to tell the guests they couldn't make a pina colada because they didn't have the ingredients or having to serve a grouchy guest a beer in a champagne flute!
The chicken I relied on the last time I went to Cuba was scarce as well.
The Snack Bar had not much to offer either.
I had omelet every day and that was my main meal of the day. I believe his hotel is rated a 4 1/2 star but there was no indication of this that 1 saw anywhere at the resort. I booked because it was a 4 1/2 star.
I do not remotely think it was a 4 1/2 star.
The Grounds:
The river on the grounds was very smelly. They had daily issues with the pumps which created loads of moss they had to rake to the sides.
I loved all the palm trees they had on the resort and I know this hotel must have been grand in earlier days but it is evident that the good times are behind this little gem. The rain troughs on the roof of the buildings are no longer there and the once beautiful are resort is becoming run down. [Details]

Was a great experience enjoyed learning about the culture and some history of cuba [Details]

Melia Las Antillas resort was great for the price we paid. Rooms and all surrounding areas were kept clean. Needs some TLC and attention to detail such as paint on the outside walls and corridors and broken hand rails. The staff was fantastic and the location to the beach wonderful. Entertainment was good for the first few days then it became repetitious. The menus in the specialty restaurants did not change for the 2 weeks we were there but that's Cuba for you. Still managed to gain 4 lbs. [Details]

Buffet and food were wonderful. Service at the bar was a bit slow, but not because of employees being slow. Miguel always saw me coming and had a drink waiting for me. Danita was also so helpful. I found the food to be quite good. I am a fussy eater, yet there was always yummy food - especially the pork stew - so flavorful! I have been to 4 other resorts in Varadero, and this food was so much better.

Sprained my ankle early in the trip, so I wasn't able to enjoy much of the vacation. The shows seemed good compared to other places in Varadero that I have been to. I did not go to any of the a la cartes, but will this trip. I had bedbugs, but by the time that I realized, it was the second to last day - I thought that the bites were ants or sand bugs. I am taking this trip to the same resort as I missed out on a lot of things because of my ankle. I am very excited to participate in the special nights, especially Cuba night (I couldn't hobble to the beach).

I am also so impressed with the lagoon, who cares about the smell, which really wasn't too bad at all. It is a natural environment that is very lacking in the world. From what I have seen, Cuba is very involved in wildlife conservation, so if there is a bit of a smell to live with in supporting local wildlife, no person should complain about it. The facilities are not as run down as other reviews would make you think. the bathroom was clean, as well as the room (other than the bedbugs!). I don't go for a Caribbean holiday for a fancy room. My room was very quiet, even being close to the pool.

If you want top of the line, fancy places, I suggest that you pay the price for them. There are at least 4 others that have upper class snobby service for the elite few; the people that I am quite happy to avoid.

I would certainly give this resort 4 stars. So looking forward to seeing Miguel again! [Details]

I wanted to take the time to express our extreme satisfaction with this hotel! This was our third visit and we went knowing that things could be scarce! The hotel was extremely clean and the staff amazing! The ocean was beautiful. We had good food and lots of choices. The food and beverages manager Miguel Lopez was on top of everything. Guest Services were always checking in, Thank You so much! Entertainment was top notch! Only thing to improve would be the mosquitoes. However we were lucky and kept away from them. Staying inside early mornings and no nighttime beach. Thank you all for making this an amazing stay! [Details]

This is certainly not a 4 and 1/2 star hotel.
We might stretch it to a 3 1/2.
The building is beginning to show it age
Rooms very much need renovations. [Details]

The hotel and grounds were very nice. I had to move rooms partway through the week as there was a strong mould smell in the first room but that was due to the room being closed up for 2 years.
The staff were great. They made me feel welcome and went above and beyond. The food was not good at all. Very limited choices and not well prepared. [Details]

My experience at this resort was excellent. The hotel was clean and staff were very friendly. My room was cleaned daily. I really appreciated the service at every meal including an extensive healthy buffet at breakfast, lunch and supper. There was a variety of meats, vegetables, fresh fruits, desserts and beverages at every meal. Staff were attentive and accommodating. I was not expecting such a large resort and having easy access to the beach. Bonus! [Details]

This was my first time to Cuba so not sure what to expect. Was honestly the worst resort I have ever been too. I know Covid has hit Cuba so hard, so I was happy to be there and to tip more than normal. It was so much more run down than I expected, the pictures must be old on their website. They kept running out of wine and vodka, the servers, some were quite friendly, others, not so much. Their english was not great so hard to communicate. The entertainment wasn't what I normally see at other resorts either. The water around the pool had lots of algae and smelt so bad. The grass wasn't mowed, the basketball and tennis courts should be torn down, no nets even to play if you wanted too. Gym smelled so bad, wires hanging out of the ceilings. I could go on and on.
The food wasn't good, but I guess that is normal for Cuba. The pool area is nice, the beach and water were great, definitely the highlight.
I hate to leave negative reviews and comments but felt other guests should know what to expect before booking, I wish I had done more research. [Details]

My partner and I had a great vacation at Melia. Most of the staff were friendly and accommodating. Clemente and Miguel were some of our favourite servers. We found it to be great value for the money paid and enjoyed having a kid-free holiday. [Details]

Beautiful property, clean and friendly staff!! [Details]

The resort has a lot of potential and some very helpful staff. [Details]

Generally ok hotel, but it needs upgrades to rooms very badly. We had to change rooms due to water leak from the room above. [Details]

We really enjoyed our stay at Melia Las Antilles. The food was okay. The ala cartes were really good. The beach is beautiful except needs some cleaning. There are cigarette butts everywhere in the sand. The rooms need updating, especially the bathrooms.We had an ant problem in our room. But everything is open to air so bugs would be hard to control. The grounds are beautiful. [Details]

Beautiful beach and grounds. Staff is very helpful if you have questions and very friendly even if you don't. Staff at the buffet and a la cartes are awesome and deserve much of the credit for the atmosphere of this resort. Always happy and humming and smiling. The beach is amazing and a perfect way to spend the day. The entertainers do a different routine every night and do it professionally and with a ton of talent. The routines are flawless and done with a smile. [Details]