Holguin, Sanctuary at Grand Memores
We just got back from a week at this resort. Although Cuba is suffering from alot of shortages in food and beverages we always found enough to eat. There is lots of rice, pasta, fish and pork. The staff are mostly very good, although English is not great they can usually understand or get someone who does. Yullan and his wife at the pool bar were amazing and really appreciated everything we gave them. At the Sanctuary Restaurant we found Nathali, Yoania and Armando very friendly and helpful. Sandra at the buffet grill is a real gem. She is always so happy and singing. I first met her at Memories Holguin many years ago. We never got to meet our maid, but room was always cleaned. Unfortunately, our air conditioner did not work even after having someone in to fix it, but we made due. Overall we had an amazing week at this hotel. We understand that Cuba as a whole is suffering right now and feel badly for the employees that have to apologize for the shortages as we know it is not their fault.