Cayo Cruz

I recently had the pleasure of staying at the Iberostar Coral Esmeralda in Cayo Cruz, and I must say, it was an unforgettable experience. Rooms: 5/5 The rooms at this resort are nothing short of exceptional. From the moment I stepped into my room, I was impressed by the cleanliness, comfort, and attention to detail. The beds were luxurious, and the decor was elegant. I felt like royalty throughout my stay. Staff: 5/5 The staff at the Iberostar Coral Esmeralda truly went above and beyond to ensure that my stay was perfect. From the friendly greeting at check-in to the attentive service at the restaurants and bars, every staff member was dedicated to making sure I had everything I needed. Food: 3/5 While the flavor of the food at the resort was excellent, I found that the selection was somewhat lacking. However, I didn't gain or lose weight during my stay, so I can't complain too much! Overall, the dining options were decent, but there is definitely room for improvement in terms of variety. Alcohol: 3/5 I was a bit disappointed with the drink options at the resort. While the alcohol served was of good quality, there were no fun mixed drinks or creative shots available. However, the bartenders were more than happy to accommodate any special requests I had. Cleanliness: 5/5 The cleanliness of the resort was impeccable. From the public areas to my room, everything was spotless and well-maintained. I was very impressed with the attention to detail in terms of cleanliness. The main issues I encountered during my stay were with toilet paper and water. None of the public washrooms had toilet paper, so I would recommend bringing travel tissues with you. However, there was always toilet paper in my room, so that wasn't a problem. As for water, I had no issues refilling my water bottle in my room or at the bar at night. In terms of suggestions for improvement, I would recommend bringing toilet paper and water flavoring with you. Additionally, it's a good idea to bring Canadian cash for tipping, as some staff members may appreciate it. You may also want to consider bringing items like socks, underwear, and other gifts to give to the staff. Overall, I thoroughly enjoyed my stay at the Iberostar Coral Esmeralda and would definitely return in the future. Despite a few minor issues, the exceptional rooms, top-notch staff, and beautiful surroundings made for an unforgettable vacation.

We just got back from a great week at Sanctuary White Sands. It is a new hotel and everything is fresh and lovely. The resort is well laid out and everything is close by. Met some wonderful staff at the pool bar (Yai), lobby bar (Fortun and the gang!) and in customer service (Mary). Also, the bartender in the sports bar was great. Overall I would recommend this resort.