Cayo Santa Maria

Are you looking for a specific hotel in Cayo Santa Maria? Here are the Top 20 hotels below. Click to see all 26 hotels at this destination for which we have reviews. Return to the country Cuba to choose another destination. Return to the home page to choose another destination or country.
Best hotels in Cayo Santa Maria, based on:
#2 Royalton Cayo Santa Maria
#2 Royalton Cayo Santa Maria
Cayo Santa Maria
Cuba
438 reviews
Not a 5* hotel.
We stayed at Royalton for 10 days in February 2024. Whoever gave this hotel 5* did it through aerial view sitting in their office. In real life it's a roller coaster between 1* and 5*. Hotel: premisses well kept, rooms show signs of aging, but are generous size, maids are nice and do their job properly. Do not expect although any beer in your fridge. Beach: one of the best beaches in Cuba, but it is being managed awfully. There is not enough palapas to go around. So, hotel guests are leaving their towels overnight on the beach chairs to “mark” the spot under the palapa sometimes not showing at the beach for a day or two. So, you may still find a chair, but not shade throughout your entire stay. The same thing with the main pool. Solution: just bring your own beach umbrella. Food: they do not have even basics like eggs, butter (non-edible quality margarine instead), cold cuts, olives, and olive oil. Options are limited and repetitive. Most guest are having lunch at conveniently located Sunset, but it seems like everything is a problem here. Honestly, dinners are the only highlight of this hotel. They are simple and elegant, there is enough wine to go around, personnel are charming, music and décor soft and appropriate. Entertainment: another sticky point at Royalton. There is no theater at the hotel. All shows intrusively take place in the main lobby right at your coffee table. Beverages: watered down, limited variety. The 24-hr bar in the main lobby is the only exception in all respects. Customer service: butlers are nice and eager to help but hey are useless as they can't solve any of the mentioned problems. Your stay at Royalton may be disappointing if you expect 5* service.
#9 Dhawa Cayo Santa Maria
#9 Dhawa Cayo Santa Maria
Cayo Santa Maria
Cuba
443 reviews
Clean, good service, unimaginative
Dhawa hotel was very nice, very clean, and very well staffed. However, with a low occupancy rate we missed out on amenities - the restaurants were closed, the buffet was not well stocked, hardly any entertainment. There was no white wine or sparkling wine to be found, but the drinks they did have were very good. There is a specialty bar which has a great selection and a good barman. The food was lacking - even with the food they had it was unimaginative. Example- they have fruit, yogurt, milk, but don't have a smoothie station for the morning like many hotels. They have meat and vegetables but often the selection being offered for the pizza station didn't contain many ingredients - even if those ingredients were available elsewhere. The pastry selection in the morning was amazing, but almost no selection of fruit except papaya. The snack bar that was open 24 hours had actually almost no food. I know cuba has a food shortage but we thought they could do a lot more with the food they do have. The beach could have been beautiful - however there was a lot of seaweed washing up. Instead of putting people to the task of cleaning it they put 1 old man with a rake who barely managed to make any progress while 6 guys watched him from the bar instead of helping. As a consequence, the beach was not really accessible for many days which was disappointing. There were boats available for no extra charge which was nice. Our room was spacious, always very clean, and well stocked (towels, toilet paper, water, etc). The cleaning staff was great. The staff was extremely friendly and helpful in most ways. Overall I do recommend the hotel and I hate to complain but am only trying to give an honest review.
#11 Melia Cayo Santa Maria
#11 Melia Cayo Santa Maria
Cayo Santa Maria
Cuba
807 reviews
We chose the wrong resort. Never again.
We have been to Cuba 16 times most often stayed at Melia Hotels but never had such a chaos. We arrived at 1 p.m. as returning guests and we were told that our room was ready. However, there was no towel, or soap. Customer service 700 phone almost never answered, so I had to go back to the reception. Bathtubs were too high to get in and my wife developed a knee problem. I asked for a footstool. After two days and several inquiries we were told that the security rules of hotel do not allow such a thing. We changed the room to one that had a standing shower. It was filthy, with cockroaches, sand flies with no insect spray or an umbrella and no hot water for two days. When it started to rain were told to stay inside until the rain stops. The electronic keys got inactivated nine times, four times in a row.On Dec. 30th the hotel got overbooked by a very rude mob devoid of the basic etiquette. During the four days that hey stayed we were pushed from side and behind to enter the buffet, nudged away from cabinet of buffet, their children were running between tables, hustling and jostling guests and tables. Buffet items got almost empty five minutes after the mob entered as they loaded their plates as much as possible and devoured voraciously. Some guests could not find a seat and ate standing. They entered the pool with clothes on without taking shower, got drunk at the pool bar and shouted insanely. After the mob left the hotel, some items disappeared with them during the remaining days of our “Vacation” : eggs, butter, jam, potatoes, tomato just to mention a few. I discussed all this with the management and filled a form for partial compensation. No news so far.
#12 Grand Aston Cayo Las Brujas Beach Resort And Spa
#12 Grand Aston Cayo Las Brujas Beach Resort And Spa
Cayo Santa Maria
Cuba
204 reviews
DO NOT GO HERE- no food or water and raw sewage
We have travelled to Cuba 12 times and stayed all over the beautiful country. People always ask about food and water shortage but we had never experienced it until this trip. We ended up moving to another resort on day two. Here are some of the reasons why: 1. No Food, there is one small buffet for 400 people and it's the first time that I have experienced people literally pushing and becoming aggressive to get food. With a 6 year old, this was scary to him. 2. No Water- we couldn't even buy water at the store on site of the hotel. 3. Raw Sewage spewing from the manholes all over the walking paths down to the beach and actually running into the ocean where people swim. 4. Beach is all coral, not safe for swimming, cut feet and rolled ankles. 5. Staff- this one gets to me because I know how important these jobs are for people however I have to be honest and I have never encountered any staff that were genuinely miserable. 6. The manager was cordial when we requested to move next door to Dhawa but then no one would help us, they wouldn't help with luggage, golf cart to get us next door or even call us a taxi. Thankfully our travel rep helped us bring our luggage down and managed to get us on a bus so we didn't have to walk with all our things. 7. No kids area, the area was completely shut down and roped off and the kids pool had no water in it.
#13 Melia Las Dunas
#13 Melia Las Dunas
Cayo Santa Maria
Cuba
1803 reviews
Melia Las Dunas
We had a very enjoyable time at Melia Las Dunas with plenty of food, drinks, beach, pool and sun. Melia Las Dunas in Cayo Santa Maria is a lovely all inclusive resort in the Caribbean on the north shore of Cuba, 90 miles directly south of Florida. This resort is a 1 1/2 hour bus ride from the nearest airport of Santa Maria. Everyone should consider at least one Cuban holiday. Cuba relies on tourism for survival. Canadians are represent about half of all tourists. They rest are European and South American. We met people from Germany, Belgium, France, Spain, Argentina and others. Cuba is an extremely poor country with wonderfully friendly appreciative people. Cuba is not Punta Cana, Cancun nor Panama. It certainly is not Sandals or anything like that. Melia Las Dunes resort was built about 10 years ago. It has multiple two story villas each containing 8 to 16 air conditioned spacious units. The buildings are separated by extensive plantings of flowering shrubs and palms arranged over a large area, meticulously landscaped, and connected by pathways giving privacy between each building. Our second floor unit was a suite overlooking the ocean. It had a living room, 2 balconies, sofa, TV, table, chairs, fridge, kettle, safe, bedroom with king bed, 2 full baths, TV, and balcony. Each bath had toilet, bidet, vanity, and tub/shower. The resort has a large open lobby with bar and barista with bistro tables and chairs many of which were rocking chairs. The best drinks were espresso, Spanish Coffee, beer, rum on ice (Cuban aged rum right up there with Scotch). We found most mixed drinks too sweet. Facilities included a huge family pool, two huge adult only pools, with swim up bars; entertainment amphitheater, breakfast, lunch and dinner buffets, 3 a la carte restaurants, grill snack bar, and beach bar. The beach is one of the gems of the Caribbean. It is soft white sand stretching for miles. The ocean is clear turquoise aqua, warm and shallow. There were plenty of loungers available everywhere. (Perhaps because the resort seemed to be only partially occupied.) Beach towels were supplied and could be exchanged daily. The employees we met were extremely friendly and went out of their way to offer help. Once you greeted them as a friend they reciprocated, often showing pictures of their children and family. Many of the guests we met have been returning to the same resort for years. My review : Beach 4-5 star Pools 4 star Grounds and landscaping 3-4 star Room overall 3 star Room cleanliness 4 star Restaurants/buffets 2-3 star Entertainment 1-2 star Where did they lose stars? Grounds and landscaping suffered hurricane damage 3 years ago which has not all been repaired. Some pathway lighting missing. Room water pressure very low to barely adequate. Water was only lukewarm at best. Insufficient water pressure to operate bidet. Towels and linens clean, but some small stains on sheets. Air conditioning controls sub standard. No lighting in the halls one night. Restaurants and food. Food tended to be bland. Cubans apparently are not into spices. Nothing very fancy. Breakfast buffet offered eggs cooked to order except for 1 day. Lots of fresh fruit and vegetable. Fruit juices way too sweet. Supper buffet offered fresh chicken, pork, beef and fish grilled to order. Pasta table. Bread table. Plenty of salads and fresh vegetables. Dessert bar had fresh fruit and pastries. Entertainment was like amateur hour. They tried hard. Other comments. Though wifi is advertised as available it generally doesn't work. Even though our devices showed strong signal strength and were connected by password it generally would not upload or download data. We were only able to retrieve our mail twice in the two weeks we were there. If you really want to stay in touch buy a prepaid SIM card in the lobby for your smart phone (US$100 and up). What to bring if you go to Cuba? Plenty of sunscreen, hats, bathing suits, sandals, shorts and casual tops. (We brought insect repellant, but didn't need it.) Dress up for dinners optional but fun. Don't flash expensive jewelry. All inclusive resorts include pretty well everything. However cash tips are usually given. $5-10 a day for maid service, $10-15 day for bar, restaurant, towel boys, chair attendants, baggage handlers. Bring $5 and $10 dollar bills and maybe US$1 bills. Loonies and toonies are not exchangeable at the local bank. What most guests do is change your $10 and $20 bills with the bar tender for loonies and toonies which can be given as individual tips. Do them a favor and buy back the change from the servers before leaving for home. They will appreciate it. Canadians are aware of the economic difficulties facing ordinary Cubans and many bring gifts. Items that guests bring are either locally very expensive or simply not available. Most sought items include acetaminophen, ibuprofen, first aid items, lip balm, topical antibiotic, toothpaste and brushes, feminine products, nail files and emery boards, bar soap, and deodorant. Other items include retractable pens, note paper, playing cards, infant clothing and children toys, especially baseballs and tennis balls. What we discovered is chewing gum was a big hit - they invariably refer to it as Chiclets. If you want to bring a special gift bring a Domino set. Overall we had an enjoyable holiday. We particularly loved the pools and beach. We drank plenty of cerveza, vino tinto, and aged rum. My wife developed a taste for Chocolate Tequila (a local liqueur). We met and shared stories with guests from around the world and bonded with many of the local Cuban employees. Seeing the struggles of the people, especially those outside of the resort makes one appreciative of our privileged life in Canada.
#17 Melia Buenavista
#17 Melia Buenavista
Cayo Santa Maria
Cuba
184 reviews
Melia Buenavista in July
The Buenavista is a small adults-only all-inclusive resort with beach front on 3 sides. And in July, this small resort was maybe 25% full at that. There is one breakfast and lunch-only restaurant, and 2 x a-la-carte restaurants for supper. If you stay on the resort grounds for supper, you must make a reservation through your concierge for supper at one of them. However, a major advantage offered by this hotel is full access to the 2 other Melia properties in Cayo Santa Maria, the eponymously-named resort and Las Dunas. You can go to the beach or the swimming pools there, dine at any of their buffet or a-la-carte restaurants, generally use and take advantage of any facility there, just as if you were a guest at these properties. The room was great - ocean view, spacious, very comfortable (bed, AC, wash facilities), and impeccably kept by the cleaning staff. The beach - the reason we go to Cuba - was great, with small colorful tropical fish swimming with you and around you. A word of caution, there's lots of coral there, so beach shoes should be packed although they're not essential. The Buenavista has 2 small relatively unshaded pools, more for soaking and cooling after a day at the beach than for swimming. There's a bar and a 24 hour grill poolside by one of them. The grounds are extremely-well kept. The staff was amazing, always very friendly and very accomodating to anything we needed. If I could give them 6 stars out of 5, I would. I guess it helps though that there weren't that many other guests to attend to while we were there. I thought the food was good and well-prepared - disclosure, I'm not a picky eater - and again staff there was extremely accomodating to any food or dietary requests that we made. But, by the end of our week, the meals started to have a sameness to them that took away from the experience. And caution, anything with "tomato" sauce actually contains BBQ sauce. However, again, the staff came through for us in this regard by offering us a couple of excellent going-away meals that saved the experience. Bravo. Internet connection was (still) choppy at best, but when I go to Cuba this is more a plus than a negative. There's a gym and a spa on the property, but we didn't use either. The beach was our focus. Overall, we very much enjoyed our experience here. If you want an intimate, quiet, beach-oriented vacation, with the option of more activity and "noise" offered with the aceess to the other 2 Melia properties, this is a great place to go.

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