#1 of 28 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
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Cayo Santa Maria
We resided at the Iberostar Coral Ensenachos, Cayo Santa Maria mid November. There are different types/sizes of villas. Our 2 bedrooms bungalow style villa was nice & clean. When you enter you have a powder room and a small kitchenette (no plates, utensils or pots). Then you have a living room with 2 sofas, a TV and a dining room with table & 6 chairs. There is two doors leading to a Jacuzzi on your terrace. The bedrooms were big in size and each had a ceiling fan. One had two beds and the other had a King size bed. The beds were comfortable. Each bedroom has: a walk-in closet with a free digital safety deposit box, a TV and many drawers for your items. The maid service was excellent, all items were replenished when needed. You receive two glass water bottles each day, no soft drinks or beer in your bedroom fridge. The Wi-fi worked fine everywhere. The main pool was always clean and very quiet. There is a pool bar. There are many long chairs and a man will bring cushions when you arrive. In the main building you have a small reception area with butlers always available to assist you. Also there is an AC restaurant for breakfast and dinner. We enjoyed the friendly, smiling employees and we found All the food offered delicious. During our stay there was a poolside entertainment dinner. We enjoyed our served seafood dinner with a female singer that was excellent. It is a short walk to the beach area. There is an employee who will assist you in setting your beach chairs under a palapa. On this occasion the ocean was agitated which is unusual for the beach in the Coral section. Usually the ocean is very calm and of a beautiful turquoise color. The sand is very fine and of a white color. Hector is very good at the beach yoga/stretching and entertainment at the resort. For lunch there is a beach open patio (with a roof) or a restaurant next to the pool area. There was always an excellent variety of very good food offered. When you stay in the *Coral* section you can go to the family *Selection* section and enjoy the restaurants and buffets in their section. Shuttle buses do the 3 Kms ride and the wait for them is short. We never tried them as we were very satisfied with the food and quietness of the *Coral* (adult) section. The evening shows are in the *Selection* section. There is an AC auditorium with comfortable cinema type seating. The Spa is located in the *Selection* section. We enjoyed the peaceful ambiance and the relaxing massages. On a daily basis you will see the managers of the *Coral* section *Aniram* and *Khalid* walking around the resort to ascertain All is perfect. They are very friendly, smiley and wish your total satisfaction. All the employees were friendly, smiling and very helpful. The average age of the guests is 55-60 . We will be returning to this resort for another very relaxing vacation. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Very friendly, smiling and helpful employees.
Nice big clean rooms.
Very relaxing as the Coral section is small and most vacationers are 55-60
Sanitary measures
Employees assigned to cleaning common washrooms throughout the Coral
garbage recycling
0 0
Certified
Very relaxing resort
Lou-Guy, Orleans, ON
2025-05-31
We stayed at the Iberostar Coral Ensenachos, Cayo Santa Maria mid May. There are different types/sizes of villas. Our villa was nice & clean. When you enter you have a powder room and a small kitchenette (no plates, utensils or pots). Then you have a living room with 2 sofas, a TV and a dining room with table & 6 chairs. There is two doors leading to a Jacuzzi on your balcony. The bedrooms were big in size and each had a ceiling fan. One had two beds and the other had a King size bed. The beds were comfortable. Each bedroom has: a walk-in closet with a free digital safety deposit box, a TV and many drawers for your items. The maid service was excellent, all items were replenished when needed. You receive two glass water bottles each day, no soft drinks or beer in your bedroom fridge. The main pool was always clean and very quiet. The Wi-fi worked fine everywhere. There is a pool bar. There are many long chairs and a man will bring cushions when you arrive. In the main building you have a small reception area with butlers always available to assist you. Also there is an AC restaurant for breakfast and dinner. We enjoyed the friendly, smiling employees and we found All the food offered delicious. Twice during our week stay there were poolside entertainment dinners. One was with agile acrobatic dancers and the other was with a female singer that was excellent and entertaining. It is a short walk to the beach area. There is an employee who will assist you in setting your beach chairs under a palapa. The ocean was calm and of a beautiful turquoise color. The sand is very fine and of a white color. Hector is very good at the beach yoga/stretching and entertainment. For lunch there is a beach open patio (with a roof). There was always an excellent variety of very good food offered. When you stay in the *Coral* section you can go to the family *Selection* section and enjoy the restaurants and buffets in their section. Shuttle buses do the 3 Kms ride and the wait for them is very short. We never tried it as we were very satisfied with the quiet *Coral* section. The evening shows are in the *Selection* section. There is an AC auditorium with comfortable cinema type seating, we enjoyed the Michael Jackson show. The Spa is located in the *Selection* section. We enjoyed the peaceful ambiance and the relaxing massages. The manager of the *Coral* section *Khalil* attends/greats the guests at the two evening poolside dinners. You will also see him on a daily basis walking around the resort to ascertain All is perfect. Khalil is very friendly, smiley and wishes your total satisfaction. All the employees were friendly, smiling and helpful. The average age of the guests is 55-60 . We will be returning to this resort for another relaxing vacation. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Beautiful quiet beach. nice villas, friendly and smiling employees
Sanitary measures
Always someone cleaning the common washrooms.
0 0
Certified
Iberostar Coral Ensenachos: A Slice of paradise
Katg, Ottawa, ON
2025-03-28
If you're looking for the ultimate escape, a place where luxury meets tranquility, look no further than Iberostar Coral Level Ensenachos. This resort is, without a doubt, the most relaxing and breathtaking destination I have ever experienced. From the moment you arrive, you are treated like royalty, with every detail carefully attended to, ensuring an unforgettable stay.
A Beach Like No Other
The beach is out of this world—pristine white sand, crystal-clear turquoise waters, and a peaceful atmosphere that allows you to truly unwind. There are no loud distractions, just the gentle sound of waves and a stunning natural backdrop. The level of service at the beach is unmatched, with attendants ensuring that your spot is perfectly set up for relaxation.
Impeccable Service & Seamless Luxury
One of the standout aspects of this resort is the exceptional service. Every staff member—from the butlers and housekeeping to the restaurant and beach attendants—goes above and beyond to make you feel special. The attention to detail and personalized care truly set this resort apart.
Despite Cuba's well-known challenges with food shortages, you can barely notice any issues here. The resort ensures that guests have everything they need, and meals remain high-quality and satisfying.
Khalid: The Heart of This Resort
A huge part of what makes Iberostar Coral Level Ensenachos so special is its incredible manager, Khalid. His dedication, passion, and hands-on approach are truly remarkable. He personally oversees operations, making sure everything runs flawlessly and that every guest is well taken care of. It is evident that Khalid takes great pride in managing this hotel, and his leadership has taken an already incredible resort to an entirely new level of excellence.
A Paradise You'll Never Want to Leave
Whether you're lounging by the stunning beach, enjoying the flawless service, or simply soaking in the peaceful atmosphere, this resort is the definition of pure relaxation. Iberostar Coral Level Ensenachos isn't just a vacation spot—it's an experience, a retreat, and a place you'll want to return to again and again.
If you're looking for a resort that offers luxury, tranquility, and world-class service, this is the place to be. A true paradise, made even better by an exceptional team and an outstanding leader, Khalid. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Staff
Beach
Villa
Tranquility
0 0
Honeymoon
Dana Macdonald, Barrie, ON
2025-02-24
Our experience was excellent, beaches were extremely clean, sand wasn't hot, no need for water shoes. The walkways were meticulous, landscaping was really well kept. Room was really nice, very private with your own hotub. Food was very limited especially if your gluten free. Need to bring your own snacks. The beach bar bartender was also excellent, he could make anything you asked for. The staff made you feel very welcome, and took care of everything. Will definitely be returning next year. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Customer service
Cleanliness
The weak points
Food limited
0 0
Certified
One Cayo, 3 Beaches, Many Hearts
Luv2trvl, Oshawa, ON
2024-04-28
We are back from another vacation at this luscious tropical haven on Cayo Ensenachos, Cuba, which is surrounded by white, powdery sandy beaches and crystal blue waters.
We arrived on Wednesday evening, April 10, and just so you know, even if you are a guest of the Coral Level you do have to check in at the front lobby desk at the main building.
The staff that were on duty Brian and Zulma, gave a warm welcome to all of us as we Checked In. The check in was fast and we were then taken to the Coral level where we were met with refreshing cocktails served by Augustine, my favorite person and bartender, and Alberto, another bartender at the Coral lobby and pool. A light snack was in our Villa, arranged by the Jacobo, who I met in November on our girls trip and is one of the new Spanish management team. His focus is bringing the best that is available at the hotel to the Coral Level. He is an eloquent young man. You will notice there is now premium alcohol available at the Coral level, and we can thank him for these excellent liquors that are now available at the Coral. I think that he is doing a fantastic job with what is available for food and beverages at the resort and keeping the Guest happy.
Everything went off beautifully as we immersed ourselves in the beauty and life of laid back vacation mode.
Breakfast was great, a few of our usual servers were still there, yay! Livan, and Yasmany, who are wonderful servers and their were also some new faces. Everything was available on the breakfast menu with the exception of salmon but there were many other choices. Fresh pastries and cookies were always available on the table in the middle of the dining area.
Lunch is always my favorite at the resort and I usually just have the homemade soup that Jaime the Chef and Loady, his right hand Chef, prepare daily. If you have not had the daily soup you have no idea what you are missing, sometimes I have two bowls.
At dinner we were so happy to see our favorite young ladies, Betty, Giselle and Yaquenia, who rush around to make everyone happy and keep the beverages and food flowing. The food was deliciously seasoned and cooked to perfection.
Those of us on the Beach on Friday experienced a moment of serendipity. Two little dolphins swam down the beach between guests and just a foot to three feet away from some of us. They swam slowly and were not afraid of people around them. Everyone was just fascinated by these two baby dolphins. In all the years we have vacationed here this was a first.
Saturday is White Night where dinner is set up out by the pool. When darkness sets in, the lights around the pool make the whole area look magical. Do not forget to bring your white outfits. There was a sumptuous selection of fresh baked goods, salads, meats, smoked BBQ and various choices of delicious desserts and cocktails of your choosing.
Sunday I became ill and was not able to attend dinner for the next few nights but between my Spouse, Jacobo and the amazing staff of Butlers who I treasure dearly, Yandry, Diana, Dismar and Roberto, I wanted for nothing. And thank you Michel. I was amazed that Jacobo actually took time out of the dinner service and went to the main buffet to get me something bland and soft to eat. The Selecion side of the Resort caters to families with children of all ages. So there is a variety of choices available at the Buffet there.
On Tuesday morning I went to the doctor who is available 24/7 on the Resort, for those of us who do not or did not know. A cart came right to the room and by 7:30 am I was being checked over by the nurse Lucia, such a very caring lady who speaks English fluently, so it was less stressful,and Dr. Maria Victoria who was so thorough in her assessment and extremely knowledgeable.
There is International Medical Centre, located nearby, where they can access medication that is not available readily at the Hotel, so they went there to get the antibiotics that I needed. We were shocked that our charge for everything was $83.00 CAD, $50.00 of which was the consultation fee.
The only problem we did have was the lack of toilet paper, and having to ask for more several times as we opted not to have the room refreshed while I was ill.
The last few days when I was on the mend I made sure and made up for the lack of tan by relaxing on the beautiful beach. The weather in Cuba always cooperates. If you have to be sick what a beautiful place to be sick surrounded by stunning scenery, in a well equipped Villa and with caring individuals.
My heart goes out to Diana and Milexis, the two main Coral building and Beach Restaurant cleaners. I commend you for what you do, I could not do what you do and still always have a smile on my face. They kept the common areas immaculate.
Yuniely, a very busy and talented bartender made delicious, yummy, chocolate martinis and Appletini's on our last night.
I also have to say the new staff at the Coral Restaurants…Amanda, Gasket, Yahimi and Dario were all great and I wish them the best in their new jobs. And in the background there is Esther, who keeps the kitchen clean all day. They are all a great team.
On the last morning before we left, I called at the last minute and asked Yandry, one of the Butlers, if it was possible for us to have a private breakfast down at Casa de Botas. A quiet more private beach. He called back to say it was a go and that Luis stepped up to do it. By the time we got there, the table was set and there was a basket filled with sweet pastries to eat while Luis went and got our order. He was the best. We were so happy to be able to share a meal alone at my most favorite hang out at the Coral.
And last but not least the Hotel Managers Luis Angel and Javier, I think that it is great that they make themselves available and accessible to the HoteI Guests. I think your hands on approach brings positive vibes to the experience at the Resort
Dear guest,
Thank you for letting us be part of your special moments in Cuba. We cannot wait to have you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Coral Level at Iberostar Ensenachos
Peter G., Codys, NB
2024-03-28
Extremely great stay. The half bungalow suites are beautiful and well maintained. The staff really go out of their way to be helpful in every manor! Thanks to everyone especially Dismar the main host. Hope to see you all again in a couple of years!
Food is excellent considering this is Cuba. Bravo!
Drinks are premium.
Everything is very clean and orderly.
VERY friendly/helpful staff.
Beach is of course EXCELLENT!
The weak points
Maybe a little paint and bathroom update for the beach bar. Very minor...
Internet is very slow and spotty....not a big deal for me...but possibly others.
Dear Peter,
Thank you for trusting us your holidays in Cuba. We cannot wait to have you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
A place to go back
Edson, Toronto, ON
2023-11-10
This was our first trip after so many years of hard work. We weren't sure at first but we were told by some friends about this destination. It was the best could happen to us. Never seen a beach so beautiful like Ensenachos. But the strongest point are the staff. They have so many values to show my society. We like to visit different places in our vacation but Coral Level Ensnachos is a place to come back. Don't know when but for sure you'll see us again [Details]
Dear Edson,
We are glad to confirm that your experience in our hospitality was so special. It will be an honor to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
It was great being back
Bill, Mississauga, ON
2023-11-10
We visited this hotel 6 years ago, met such a great people that we kept coming back every year. We just came two days ago from our vacations in Coral Level Ensenachos, but we feel it wasnt enough time for us. We noted that people are working long hours as you can't imagine and on top of that they still smiling and giving us a wonderful service. I invite all of the customers to appreciate such a hard work as we did. [Details]
Dear Bill,
A feedback like yours encourages us to continue working towards excellence. Thanks you for your loyalty.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Back in paradise
Bill, Mississauga, ON
2023-11-07
It feels great coming back to visit our friends and family. They always welcome you with big smiles in their faces. The beach was awesome as usual and the people are the reason why we cant go to another place. It feels sad we cant stay longer but for sure we'll be back next year. It wont be long before you see us again. [Details]
Dear Bill:
We are honored to be part of your family. Thank you for trusting us.
It will be always a pleasure to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Time for girls
Linda, Mississauga, ON
2023-10-14
My sister and I came to this beautiful resort, we had a great time and we feel always very safe. My sister has mobility issues but all the staff was always there ready to help. Big thanks to all the wonderful people that makes this destination so special [Details]
Dear Linda,
We are glad to have been your choice to spend your holidays in Cuba. It will an honor to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Friends and beach
Arthur, Mississauga, ON
2023-10-14
I want to tell everyone about my experience at this hotel, we came a group of friends. We thought it may be not a good experience but we were wrong. All the staff did their best and more to accommodate all our requests. Next year same friends will come and maybe we'll bring more [Details]
Dear Arthur,
Thanks for trusting us your holidays on this beautiful island. our Staff will be honored to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Amazing beach
David, Mississauga, ON
2023-10-14
We had a beautiful week, wonderful service and I have no words to describe the beach. I've been in many places, but this the best beach I ever seen. Special thanks to the butlers, they were so helpful all the time [Details]
Dear David,
If you came back home with such wonderful memories we have got the best proof that we are working on the right track. We look forward to repeat this experience in the near future.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Another amazing experience
Glebb, Montréal, QC
2023-10-12
As every year we came back to our second home, best time ever. Very few customers, we had the beach just for ourselves. Can't believe it!!! People work so hard, under the sun plus humidity you see them working very hard. Thanks to everyone for making our stay so special [Details]
Dear Glebb,
We are delighted to count on your preference. Our Team will be always delighted to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Best beach ever
Inna, Montréal, QC
2023-10-12
We had a great experience at this hotel, best beach and best person ever. I love Cuban for theirs integrity and compromise to their jobs. Made me feel like my second home. [Details]
Dear Inna,
We are happy to read that you have spent such a great time in our hospitality. It will be an honor to repeat this experience in the not too distant future.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Wonderful vacation
Claurich, Montréal, QC
2023-10-12
I can't just go and have an amazing vacation without recognize the hard work and passion of all the awesome staff. One week getting a good service made me feel like a Queen. Of course I recommend this paradise and I'll be back before Christmas [Details]
Dear Claurich,
Thanks for choosing us. We will be waiting to conquer you again with the best services and personalized attention.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Nice people around specially at customer service
edgaralan, Mississauga, ON
2023-05-29
It has been a new experience because we have always been in Varadero. Ana from customer service made everything easy for us by giving us advice and assistance. Those guys are the heart of this big hotel. We went to the dolphinarium and we loved the swim with the dolphins and the great food [Details]
Dear Edgar,
It is a pleasure to know that you enjoyed your stay at our hotel. We hope to welcome you again in the near future.
Best Regards,
Quality Manager
Iberostar Coral Ensenachos
Nice hideaway
Aloha2u2, Oakville, ON
2023-05-27
Adults only, max. approx. 100 guests. Away from the main hotel building. Private beach, beach bar and beach restaurant for lunch. Food selection and quality was average because it's Cuba. By far made up with the kind and caring staff all around. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
All the staff were caring and excellent. Selection of rums were great. Very nice private beach, beach bar and beach restaurant. Rooms and facilities were kept clean and to a good standard.
Have an option to go to the main hotel area from Coral level.
The weak points
Food supply was limited and quality average.
It takes one and a half hour from the airport after arrival.
Dear guest,
Thank you for sharing your positive assessment regarding your holiday at our Iberostar hotel. We would also like you to know that we are grateful for your helpful feedback and will gladly forward it accordingly on your behalf. Please come back again soon.
Best Regards,
Quality Manager
Iberostar Coral Ensenachos
Great experience
trerts786, Toronto, ON
2023-05-22
This is our favourite destination, we have been coming to this paradise for the last 8 years, we've had try other resorts to compare, but this is the most beautiful we've ever seen. The combination of the beach, which is unique, and the wonderful people who are always taking such a good care of us it's something we can't find anywhere else. [Details]
Dear guest,
Thank you for choosing us once again as the right place to enjoy your holidays in Cuba. We are proud to have your trust and loyalty.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Amazing trip
Borgm, Toronto, ON
2023-05-22
Once again we came back, beach was excellent, it was warmer than January, the beautiful colors send us an invitation to jump in. The staff (as usual) was very friendly and profesional. Special thanks to the couple under the umbrella. All the regular know them and first visitor can't take their attention away. This butler will be always ready to organize your vacation, you won't have to worry about anything, they will make it happen before you realize you need it. See you all in 5 months [Details]
Dear guest,
Thank you for giving us the privilege of welcoming you once again. Count on your loyalty motivates us to continue working towards excellence.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
The place to scape
browndebora05, Toronto, ON
2023-05-21
If you need a place to scape, Iberostar Coral level is the one. Room is huge and clean, food and drinks are amazing, even being Cuba can't complain about the food, they do magic with what they have. I've been many places in Cuba but this is the one I'll always come back. People are excellent. I felt very comfortable travelling by myself because you can talk to the people, never feel along and is very safe place [Details]
Dear Debora,
Thank you for sharing this wonderful review of our hotel. We look forward to welcoming you back in the near future.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Beautiful vacation with friends
dunlopmichael825, Toronto, ON
2023-05-21
Came back to this beautiful place, this time we brought our friends. They couldn't understand why we always came to the same place until they tried. Now are they the ones pushing to come back [Details]
Dear Michael,
Thank you for sharing this wonderful review of our hotel. Count on preference is the most important recognition for our daily work.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
A place to return
dietrtracy, Toronto, ON
2023-05-19
This trip was very important for me and my husband, we have been dealing with so many situations and really need it to go away. We weren't sure if this was the right destination but we took the risk. It was the perfect choice, Cuban people has no comparison, very nice and always ready to help. That combined with the awesome beach is priceless. [Details]
Dear Tracy,
We are delighted to know that your holiday experience with us was positive. We look forward to serving you again soon.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
See you soon
awajzer1, Toronto, ON
2023-05-19
One week it's not enough to enjoy the magic beach of Ensenachos, being in Coral you get a very good care of yourself. All the staff is always looking after you to make sure everything is fine. Good breakfast, good lunch by the beach and we had a wonderful Dinner outside by the pool. Thanks a lot for such a wonderful vacation [Details]
Dear guest,
A review as positive as yours assures us that we are heading in the right direction with our countless efforts. Thank you for staying with us for your holiday. It would be an honour to serve you again.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Another beautiful experience
aseretptack, Toronto, ON
2023-05-19
This time of the year was really hot, exactly what we were looking for. Best excuse to go in the water, ocean was excellent, snorkeling was so good. Thanks a lot for all the team in Coral. You're doing great. I could see how hard you're working. Livan, Yasmany, Yuri, Yaquenia, Anier, specially Yandry and Diana are the soul of that piece of paradise. We'll see back in November [Details]
Dear guest,
It has been an honour to serve you and we are grateful for these positive words. Please come back again soon so we can surpass this experience.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Amazing coming back
aplesjohn.65, Toronto, ON
2023-05-19
More than 4 years to come back, many reason kept us away from home. I was so good to come back, you'll find new faces, but beach stays same like usual, the best ever. One addition that we really liked was the dinner by the pool, amazing idea. Special thanks to Diana and Yandry, (butlers) nice couple always ready to help. For sure we'll be back [Details]
Dear John,
We would like to thank you for choosing us again for your holidays. We will be delighted to have the pleasure of your company again in the not too distant future.
Kind Regards,
Quality Manager
Iberostar Coral Esmeralda
Beautiful vacations
Kapusleslie, Toronto, ON
2023-05-18
We just got back from this beautiful hotel.The place always beautiful.The gala dinner by the pool is a great ideal . The workers are very friendly [Details]
Dear guest,
A comment as positive as yours is the best confirmation that we are working in the right direction. It will be marvelous to see you again .
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Returning from paradise
annataso, North York, ON
2023-05-18
Our visit was incredible, lovely like always.Our family in Coral gave us the best treatment.The food , the rooms, the gardening everything was perfect. [Details]
Dear Anna,
We would like to thank you for choosing us for your holiday. We are honoured to know that we have lived up to your expectations.
Please come back and see us again in the not too distant future.
Best Regards,
Quality Manager
Iberostar Coral Ensenachos
The place to go back
Wayne, Toronto, ON
2023-05-16
This was our first stay at this hotel, we read so many reviews before coming so we came with no expectations at all. What to say, we've visited many hotel in the Caribbean, but never had an experience compared to this one. Best beach ever, service was amazing, we read people complaining about the food, for us was just awesome. Many names to take with us, but this specific couples touched our hearts, very hard working couple and always ready to help with this beautiful smile in their faces, Yandry and Diana. Do we recommend, of course, and we'll be back sooner than you think [Details]
Dear Wayne,
We are happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
One more time
Cliff, Toronto, ON
2023-05-16
Friends and family always makes this question, why you always goes back to the same place? Of course they don't know the beautiful people and the amazing beach is there waiting for us. Thanks again for all what you did, it was just beyond our expectations. Names for not to forget, Yandry and Diana, they will be always there for you to make your stay special [Details]
Dear Cliff,
Thank youfor these kind words after your recent stay at our hotel. It will be a pleasure to welcome you back.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
Wonderful trip
Annick, Toronto, ON
2023-05-16
We had the best family vacation ever, all the team at Coral did their best and make us feel as we were at our second home. Names like Yandry, Diana, and so many other will stay in our hearts forever. You will see us back sooner than you think. Once again thanks a lot for everything YouTube did for us [Details]
Dear guest,
We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon.
Kind Regards,
Quality Manager
Iberostar Coral Ensenachos
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Relaxing stay at the Coral
Very relaxing resort
Iberostar Coral Ensenachos: A Slice of paradise
A Beach Like No Other
The beach is out of this world—pristine white sand, crystal-clear turquoise waters, and a peaceful atmosphere that allows you to truly unwind. There are no loud distractions, just the gentle sound of waves and a stunning natural backdrop. The level of service at the beach is unmatched, with attendants ensuring that your spot is perfectly set up for relaxation.
Impeccable Service & Seamless Luxury
One of the standout aspects of this resort is the exceptional service. Every staff member—from the butlers and housekeeping to the restaurant and beach attendants—goes above and beyond to make you feel special. The attention to detail and personalized care truly set this resort apart.
Despite Cuba's well-known challenges with food shortages, you can barely notice any issues here. The resort ensures that guests have everything they need, and meals remain high-quality and satisfying.
Khalid: The Heart of This Resort
A huge part of what makes Iberostar Coral Level Ensenachos so special is its incredible manager, Khalid. His dedication, passion, and hands-on approach are truly remarkable. He personally oversees operations, making sure everything runs flawlessly and that every guest is well taken care of. It is evident that Khalid takes great pride in managing this hotel, and his leadership has taken an already incredible resort to an entirely new level of excellence.
A Paradise You'll Never Want to Leave
Whether you're lounging by the stunning beach, enjoying the flawless service, or simply soaking in the peaceful atmosphere, this resort is the definition of pure relaxation. Iberostar Coral Level Ensenachos isn't just a vacation spot—it's an experience, a retreat, and a place you'll want to return to again and again.
If you're looking for a resort that offers luxury, tranquility, and world-class service, this is the place to be. A true paradise, made even better by an exceptional team and an outstanding leader, Khalid. [Details]
Honeymoon
The walkways were meticulous, landscaping was really well kept.
Room was really nice, very private with your own hotub.
Food was very limited especially if your gluten free. Need to bring your own snacks.
The beach bar bartender was also excellent, he could make anything you asked for.
The staff made you feel very welcome, and took care of everything.
Will definitely be returning next year. [Details]
One Cayo, 3 Beaches, Many Hearts
We arrived on Wednesday evening, April 10, and just so you know, even if you are a guest of the Coral Level you do have to check in at the front lobby desk at the main building.
The staff that were on duty Brian and Zulma, gave a warm welcome to all of us as we Checked In. The check in was fast and we were then taken to the Coral level where we were met with refreshing cocktails served by Augustine, my favorite person and bartender, and Alberto, another bartender at the Coral lobby and pool. A light snack was in our Villa, arranged by the Jacobo, who I met in November on our girls trip and is one of the new Spanish management team. His focus is bringing the best that is available at the hotel to the Coral Level. He is an eloquent young man. You will notice there is now premium alcohol available at the Coral level, and we can thank him for these excellent liquors that are now available at the Coral. I think that he is doing a fantastic job with what is available for food and beverages at the resort and keeping the Guest happy.
Everything went off beautifully as we immersed ourselves in the beauty and life of laid back vacation mode.
Breakfast was great, a few of our usual servers were still there, yay! Livan, and Yasmany, who are wonderful servers and their were also some new faces.
Everything was available on the breakfast menu with the exception of salmon but there were many other choices. Fresh pastries and cookies were always available on the table in the middle of the dining area.
Lunch is always my favorite at the resort and I usually just have the homemade soup that Jaime the Chef and Loady, his right hand Chef, prepare daily. If you have not had the daily soup you have no idea what you are missing, sometimes I have two bowls.
At dinner we were so happy to see our favorite young ladies, Betty, Giselle and Yaquenia, who rush around to make everyone happy and keep the beverages and food flowing. The food was deliciously seasoned and cooked to perfection.
Those of us on the Beach on Friday experienced a moment of serendipity. Two little dolphins swam down the beach between guests and just a foot to three feet away from some of us. They swam slowly and were not afraid of people around them.
Everyone was just fascinated by these two baby dolphins. In all the years we have vacationed here this was a first.
Saturday is White Night where dinner is set up out by the pool. When darkness sets in, the lights around the pool make the whole area look magical. Do not forget to bring your white outfits. There was a sumptuous selection of fresh baked goods, salads, meats, smoked BBQ and various choices of delicious desserts and cocktails of your choosing.
Sunday I became ill and was not able to attend dinner for the next few nights but between my Spouse, Jacobo and the amazing staff of Butlers who I treasure dearly, Yandry, Diana, Dismar and Roberto, I wanted for nothing. And thank you Michel. I was amazed that Jacobo actually took time out of the dinner service and went to the main buffet to get me something bland and soft to eat. The Selecion side of the Resort caters to families with children of all ages. So there is a variety of choices available at the Buffet there.
On Tuesday morning I went to the doctor who is available 24/7 on the Resort, for those of us who do not or did not know. A cart came right to the room and by 7:30 am I was being checked over by the nurse Lucia, such a very caring lady who speaks English fluently, so it was less stressful,and Dr. Maria Victoria who was so thorough in her assessment and extremely knowledgeable.
There is International Medical Centre, located nearby, where they can access medication that is not available readily at the Hotel, so they went there to get the antibiotics that I needed. We were shocked that our charge for everything was $83.00 CAD, $50.00 of which was the consultation fee.
The only problem we did have was the lack of toilet paper, and having to ask for more several times as we opted not to have the room refreshed while I was ill.
The last few days when I was on the mend I made sure and made up for the lack of tan by relaxing on the beautiful beach. The weather in Cuba always cooperates. If you have to be sick what a beautiful place to be sick surrounded by stunning scenery, in a well equipped Villa and with caring individuals.
My heart goes out to Diana and Milexis, the two main Coral building and Beach Restaurant cleaners. I commend you for what you do, I could not do what you do and still always have a smile on my face. They kept the common areas immaculate.
Yuniely, a very busy and talented bartender made delicious, yummy, chocolate martinis and Appletini's on our last night.
I also have to say the new staff at the Coral Restaurants…Amanda, Gasket, Yahimi and Dario were all great and I wish them the best in their new jobs. And in the background there is Esther, who keeps the kitchen clean all day.
They are all a great team.
On the last morning before we left, I called at the last minute and asked Yandry, one of the Butlers, if it was possible for us to have a private breakfast down at Casa de Botas. A quiet more private beach. He called back to say it was a go and that Luis stepped up to do it. By the time we got there, the table was set and there was a basket filled with sweet pastries to eat while Luis went and got our order. He was the best. We were so happy to be able to share a meal alone at my most favorite hang out at the Coral.
And last but not least the Hotel Managers Luis Angel and Javier, I think that it is great that they make themselves available and accessible to the HoteI Guests. I think your hands on approach brings positive vibes to the experience at the Resort
Till the next time. Hasta Pronto! [Details]
Coral Level at Iberostar Ensenachos
Pete and Patti. [Details]
A place to go back
We like to visit different places in our vacation but Coral Level Ensnachos is a place to come back. Don't know when but for sure you'll see us again [Details]
It was great being back
We noted that people are working long hours as you can't imagine and on top of that they still smiling and giving us a wonderful service. I invite all of the customers to appreciate such a hard work as we did. [Details]
Back in paradise
Time for girls
Friends and beach
Amazing beach
Special thanks to the butlers, they were so helpful all the time [Details]
Another amazing experience
Best beach ever
Wonderful vacation
Nice people around specially at customer service
We went to the dolphinarium and we loved the swim with the dolphins and the great food [Details]
Nice hideaway
Food selection and quality was average because it's Cuba.
By far made up with the kind and caring staff all around. [Details]
Great experience
Amazing trip
The place to scape
Beautiful vacation with friends
A place to return
See you soon
Another beautiful experience
Amazing coming back
Beautiful vacations
Returning from paradise
The place to go back
One more time
Wonderful trip