Cayo Coco - Cayo Guillermo

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Best hotels in Cayo Coco - Cayo Guillermo, based on:
#1 Gran Muthu Rainbow Cayo Guillermo
#1 Gran Muthu Rainbow Cayo Guillermo
Cayo Coco - Cayo Guillermo
Cuba
311 reviews
An unforgettable experience!
Never did I expect to find myself crying at the end of this trip because I didn't want to leave... The entire experience from beginning to end was absolutely enlightening, humbling, and healing. I went with my husband as well as my best friend and I left with a huge extended family! We arrived at the hotel quite late in the evening and were instantly greeted by Yania and Yanet, both of whom radiate pure love and joy. The bellboy, Josué was very helpful and kind while getting us checked in and Yenia personally escorted us to our room to make sure all was in order. The rooms are beautiful with stunning views of the ocean. We weren't able to book the swim up room this time but hope to on our next trip as the private pools look amazing. Every person we met there was nothing short of amazing! A special shoutout goes to Yorden at the restaurant resos counter, Dani and Rosangela at the wine bar, Yudith at the pool bar, Leo at the beach bar, Michel for the amazing private catamaran experience, as well as DJ Mike, Angel, Luis, and Daylen who made sure our feet never stopped moving. Noidys is a tiny angel whose presence is absolutely heart warming. She works tirelessly to put on amazing daily entertainment and still finds the time to work her magic by doing nails and nail art for the guests which I highly recommend is a must do! I wish I could bottle some of the sunshine she radiates. This resort has some of the most amazing, talented dancers and performers I have ever met. Martha Huston, the resident Drag Queen, is a joy to watch as is the amazing dance choreography and fashions of dancer/entertainers Lirio and Geo. They pour their hearts into their craft along with dancers Alejandra, Abdiel, Oyanis, Mello, and Francois. The love and kindness of these people make me excited to go back just to see them again. My advice to everyone planning to go is to do a guided tour of 2 cities as soon as you get there. Open your eyes to real Cuba before you unexpectedly take advantage of your surroundings. It is a humbling experience to see the reality of Cuban life as Cuba does an amazing job at providing the tropic fantasy, despite economic challenges. It was heartbreaking to witness some guests there taking advantage of the kindness and generosity of the people that work there and of what they have to offer in the way of food, drink, and amenities- rather than being there to celebrate Cuba and the beautiful culture. I can definitely see how shortages can happen as gluttony can do that anywhere you go. Go for the beaches, the ocean breeze, the wonderful people who work there and the friends you make while there. You can even go for the food but remember to be humble. You eat first and best before the kind people who work hard to make sure your stay is as close to perfection as possible. This place has made me a true believer in the healing powers of the Gran Muthu Rainbow experience. We are already planning our next stay! "Mi familia Cubana!"
#6 Hotel Mojito
#6 Hotel Mojito
Cayo Coco - Cayo Guillermo
Cuba
569 reviews
Good Value for an Older resort! The staff are Fab
We were happy with this resort for the price we paid. The resort was very good value for the price we got it for most def. Food was good for Cuba and we didn't have any issues finding things to eat. We were a group of 2 kids aged 5, 13 and 2 people in 40's and 2 in 60's. All the staff was very friendly and helpful, and they made our stay more enjoyable for sure. We were happy to be able to pay for Lobster for $16 USD which was a steal for the size of the meal. I have been to Cuba 8 times and stayed at a variety of resorts, this was probably the most dated resort but that did not ruin our week at all, because the food, staff and beach made up for that. We were not in our rooms much at all so we did not focus on that part. We could not of had better weather and ocean was nice and calm especially for the kids. We visited the kids club with my 5 year old and the lady working was very friendly and welcoming and every time she saw us after that walked over to us and chatted. The night time entertainment was good but we found it a little boring for the evenings. There was a disco but we weren't looking for that. For drinks there was things they would run out of but that is not uncommon for Cuba which we knew. My father and my nephew (13) came and this was both of their first time in Cuba and they are sold on the people and the ocean like the rest of us. If looking at this resort I would recommend if getting for a decent price and if going in with an open mind Make the best of any vacation and don't sweat the small things.
#8 Melia Jardines Del Rey
#8 Melia Jardines Del Rey
Cayo Coco - Cayo Guillermo
Cuba
1008 reviews
Our 7th visit
Our 7th visit to this beautiful, friendly and professionally staffed hotel. Our room was meticulous, buffets were plentiful, we enjoyed the beach Buffett as well as the lobby Buffett. Both offered healthy delicious choices, being a diabetic, this was wonderful. My husband enjoyed a lilttle bread at each meal, and the bananas he loves. We enjoyed omelettes and many grilled choices of meats. The bbq was a little less than we expected but the Italian and creole à la cartes-Amazing! Please see Dainerys at the creole, she will make you cry with laughter and charm, while maintaing excellent service and professionalism Melva Pol, at the lobby Buffett is a professional with a beautiful inviting smile who forgets nothing! we miss our days with you, and the care you take. The beach, accessible from more than one entrance, never crowded when we were there, many happy workers to help you with your chairs, just perfect and stunning, take a walk to the point, feel like you are at one with paradise. Thirsty? Omelio, so professional, get lost in his eyes while he serves a beverage with pride and perfection, the same with Joel, and all the playa bar guys. Service to your beach lounger is available. Grab a coconut on your way to the beach from Maciel and Mandy, truly so kind, modest, hard working, we love you guys :-) The lobby bartenders, also so much attention to detail, well dressed and well mannered and also experts at dehydration prevention lol The lobby waitresses were kept busy with our endless cappuccino requests, all served with a smile, so lovely each and every one. The staff keep us coming back here each year, the hotel itself has never disappointed us either. The evening entertainment of the singers and grand piano, was my personal favourite, opera spoke to my soul, so elegant. The talent seems endless. We didn't take in the aerobics or action from the animation team, we might be crazy but also lazy lol. We had more fun to watch lol. We always have what we need, including a good nights sleep, and hot showers. Keep in mind people seem to shower at the same time, late afternoon, but we had no issues. Our spectacular room had a view of the beach, each trip keeps getting better, despite the challenges to this beautiful country full of amazing people right now. Take special note of Lisbet Guevara, one of the most intelligent women I have ever met, with a talent for people, languages, and fairness to all. Amazing Human Resources skills, she will help you with your needs and take adequate time with you. Juan Carlos, special Thanks, you have been there since our very first stay in 2015, you maintain grace and professionalism, with profound warmth, also with a talent for languages. Yourself, Lisbet, Yohander and Melissa, are the faces to greet and meet, and you do the best job to welcome us all. Aldoalberto, you can work a room of patrons so well, to answer questions and give such interesting details, to keep an eye to everywhere at once is another of your talents. Papa, you are the original bartender, and we were not surprised to see you move up in your position. Well deserved, Ivan, another amazing professional, sailed , Arlet, Geidy, Yuris, your work does not go unnoticed, you all make us feel so special. Take a hop on the double decker bus for 5$ and go to Playa Pilar, or check out the national Park. The crocodile farm is across the causeway, stop on your way for the best pina coladas ! Ask Juan or Lisbet, Ivan or Aldoalberto about hiring an antique Taxi for the day with another couple for sightseeing, so worth it, grab a few souvenirs at the market behind the lobby, check out the spa for a total relaxation experience. These are separate from the hotel amenities, but beside the melias jardines property. It's so good to see our second home thrive, with familiar faces, which says a lot about a place, consistency. Last but not least make a friend in a Gardener, we did, and still celebrate our friendships and families 9 years later. Alexis we love you. Cons: I laughed till I cried and my face hurt, my heart nearly burst with happiness, and I know these beautiful Cubans and this hotel have kept part of it with them. I'm more than ok with that! Thank You!
#14 Starfish Cayo Guillermo
#14 Starfish Cayo Guillermo
Cayo Coco - Cayo Guillermo
Cuba
673 reviews
Disappointed
Well the beach was beautiful, the water was beautiful, the hotel has the potential for a five star but there's no effort to make it there, I'll leave it at a 3 star because of the beach, the hotel is in need of updating, most of the staff are nice but there is one guy at the front desk that should be cleaning public bathrooms, he is balding dark hair, he is ignorant and doesn't want to help, Sunday evening at the buffet at the first grill there was a cook that should not be around guests, he was ignorant and yelling at guests and throwing the meat on the grill, this place has bad management, this is not an all inclusive hotel because it was hard to find something eatable, the meat was so tough it was barely chewable, we survived on eggs and fish all week, they run out of beer multiple times a day, there was no bread or desserts until day 5 of our stay, the public bathrooms were disgusting and just unusable, the manager should assign someone to at least check these bathrooms multiple times a day but it's lucky if they clean them once a week, someone got sick in the ladies bathroom all over the toilet, floor a sinks, it took a long time to get cleaned even after the manager was told, it was there so long it dryer hard all over, not to insult the Natives but did you ever hear the saying to many chiefs and not enough Indians, that applies here, I don't think the workers even want to be here, I e been to Cuba before so I went with low expectations but this place went below my expectations, the beach is 5 star but the hotel is a 1 star, with the proper management this place could easily be a full 5 star, I think people should stay away from this resort until they get it together, put some TLC into it, this is not my first time to Cuba but because of this resort it's my last time to Cuba,

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