469 reviews
Under Renovation.
This hotel could have been great, but because of renovation they currently have while we are there our experience becomes unbearable. We arrive at the lobby Sunday around 9:40pm, the reception staff are great, quick check in and they gave us food on a packaging which is convenient. First day is all good, got to jump on the pool, tried the beach, food and all. But beginning 2nd day Tuesday all the way before we left - is not good at all, pool close, dust all over the place, noises from construction and tell you not all drinks on bar's menu is available. There are Days that don't have anything to drink but water and wine. They don't offer soda at some point in time. only 1 snack bar is open and they run out of snack option around 4pm, they will offer one thing that is available though. The only good thing on those days are the staff who we understand can't do anything for what's happening. Btw, we found a cockroach inside the room which we chase, it turns out funnier because I'm jumping all over the place as I am scared it will fly to me, still gross and I couldn't sleep that day.