Beautiful environment, challenges with food
I loved the resort as soon as we walked into the front entrance. It's bright with a high ceiling and fresh air flowing gently through. I loved the gardens, fresh flower arrangements, multiple varieties of palms, etc. that made the resort feel earthy. The indoor public spaces are high and bright in general, making them feel quiet, cool and relaxed. In calm weather, the beach was the most gorgeous I'd ever seen, like a massive extended pool with a sand bar 20'-30' or so off the shore that made it possible for our trustworthy 8yo to roam safely from the beach chairs to the sandbar without close supervision as long as he was within sight. The water is gloriously turquoise! We had some windy weather for a few days as well, though, and although body surfing is fun the sand gets in the swimsuit pretty quickly in the tumultuous water. The guys who run dance/pool aquazumba/stretching on the beach/etc. were fantastic, keeping up a steady pace of fun activities throughout the week. I appreciated how they respectfully came around and individually invited people around the pool, across the beach, and as they passed through the resort. The kids activities were pretty great, too, including a magician, a night of dancing on the theater stage, and an animal show.
The only issue was the food. Some of the staff seemed to be embarrassed at how many choices on the menus were not available during our stay. If all the choices had been there, it would have been much easier. But there were no more than 5 types of fresh veggies (cucumber, green pepper, onion, tomato, cabbage) the whole week. Every restaurant creatively repackaged the fresh veg according to their style (Mexican, French, Japanese, etc.). Beef was very tough unless it was well done. Pastries at breakfast are hard and dissatisfying UNLESS you heat them up––toaster or grill. Then they're delicious. I did very much enjoy the deep-fried plantain and the fresh coconuts with a straw available at particular times at the entrance to the beach. The limited menu was most challenging once we got sick after dinner the second night and couldn't stomach much more than yogurt and fruit at breakfasts thereafter, and fresh veg. I had wished for more flavour at first, but after getting sick I sincerely appreciated plain rice and butter! As we knew in advance, there's not a lot of variety in flavour on the resort. I hear restaurants off the resort are a different matter, but we didn't make it out anywhere else after getting sick.
We also made great use of the tennis courts (there was purportedly only one tennis ball, so we had a grand hunt for the ball when it went over a fence) and the big checkers board.
I really appreciated there being the little souvenir shops right on the resort. We were able to bring a few small things back without needing to go out shopping.
The room is very basic, and the beds are firm. However, after a lot of sun and lots of activity, sleep comes more easily! I loved the sliding glass door to the bathroom: classy! There is no bath, just a roomy shower with a seat that turned out to be better suited than a bath to the daily post-pool/beach showering and rinsing out of clothing.
Wifi is available for purchase, or our package included 1 hour per day of stay. We had to be right in the lounge to access it, but it's a pleasant place to hang out.