GREAT EXPERIENCE even in the midst of Covid
I have been to many countries and many hotels in my life, and Catalonia Royal Tulum has been the best exérience by far.
Arturo at the front desk was extremely kind and helpful, he also speaks fluent French which was great for my wife.
Every corner of every place was so clean it was unreal, we also appreciated how careful they were with the COVID measures, all the employees wearing masks and cleaning all the time.
The entertainment team was really funny and vivid, Ana, Rosa, and Lily thank you for your energy and kindness.
You have to try the steak restaurant, go there and try their Arrachera steak, it's delicious.
Also the buffet La Palapa is great and full of tasteful choices, I hope you will be served by Quetzabel because she makes you feel special, like Rosario, Carlos, and Osiel, the servers.
They also keep the beach clean of sargasso and the beach is beautiful.
If you go to the Spa, ask for Nubia, the best massagist ever based on my wife (whose mother is a massotherapist).
Honestly, we are already looking forward to go back, they make you feel at home.
Thank you to all the team who makes Catalonia Royal Tulum works so well.
From QC, Canada.