Mexico

Location very isolated and expensive to take cab into Cancun. Beautiful endless beach. Sea grass raked up daily but still lots around which is an issue in this area. Didn't keep us from the beach or ocean although was very windy and rough during our visit. Very new, clean and modern hotel. Lots of chairs available by the pool and beach and loved the sun shades. Endless food choices but typical buffet food, mostly bland and dry. Loved the fresh donuts and fruits. Good Mojitos by the pool. Other bar cocktails were prepackaged overly sweet mixes.

Just returned from 2 amazing weeks at the Azul Ixtapa Grand Resort. The whole resort is beautiful. Rooms are very spacious with a jacuzzi tub in each. And the views are incredible, full ocean view from EVERY room. There is a pool for everyone, affinity with the most amazing view, activity for those who need to keep moving, and an adults only for quiet. The beach is small but the work hard to keep it maintained and added a floating dock. The spa is very professional. With each service you have an hours use of the therapy pool - sauna - steam room. So many options for free activities with your stay. I kayaked to Ixtapa island 3 times, highly recommend this. It's a short walk to Playa Linda with a huge beach and calm ocean, shopping, and restaurants, crocodiles. Oh and the golden sand at playa Linda and the Ixtapa Azul is so pretty. A very cheap bus ride or reasonable cab ride to Ixtapa and Zihuatanejo if you want to leave the resort but there is enough to do right there too. Food - there are 4 Alacarte restaurants and they are all amazing, great food and service. 1 buffet with pretty good food but it was often cold and it is very loud like a cafeteria,and the chairs are plastic and uncomfortable, sitting in the outside part is better. The buffet would be my only criticism of this resort. The snack bar had good burgers and fresh fish! Drinks are plentiful and a great variety! I was fond of the dirty monkeys and mojitos. But the green boar was also good.

This place is amazing! Chose the top floor of the golden buildings and was so impressed. Spacious and clean room. Not musty and really comfortable bed! Grounds are so beautiful and tropical. Three choices in pools - fun pool, quiet pool and beautiful ocean. Spent all our days at the ocean and the sand is lovely, water is clear and swimming area is amazing. Food was so good and martinis were exceptional. Very good value for price! If you want a fantastic vacation spot, this is the place. The staff were top notch as well. We will be back. Note: We met many return travellers and I now know why people keep going back.

Très belle hotel! La nourriture y est excellente!! Le buffet est succulent. Service nec plus ultra de la part de Demetrio et Neyfi. Les restaurants à la carte sont impressionnant, le Alux est tout simplement sublime!! c'est un endroit très relaxe, pas de grosse animation et musique casse-oreille. Les piscines sont des oasis de paix Juste en face du terrain de golf qui est magnifique! très belle végétation c'est un must pour les gens qui veulent relaxer Tout est propre et très bien

Our check in experience was horrendous. No welcome or hello whatsoever and were left by the check-in agent for over 10 minutes while we watched others who were behind us in line check-in and get their bracelets. Frustrating after 8 hours of travelling. This quickly set the stage for the service we were able to experience for a week. The resort is absolutely stunning and has so much to offer. I have no doubt it will one day be a highly sought after destination. For now, there is work to be done.

We had a wonderful trip! First off, Mexico and specifically the Cancun/Mayan Riviera have been off our radar for the past 5-6 years as we have preferred the southern Caribbean (Antigua, St Lucia, etc), but this trip and specifically this resort will bring us back. The entire experience was excellent from start to finish. The staff are extremely helpful and provide attentive service with a smile. The resort is very modern, extremely clean and the staff are continuously cleaning and maintaining the property - in every aspect. We have traveled extensively and I have never seen a resort power washing and scrubbing the pool/ lounge chairs. We will be going back FOR SURE and have been telling all of our friends and family to consider this resort when looking for a great vacation spot.

Hotel was clean and new. Excellent Except butler services should be eliminated (they did nothing and didn't see him for 4 days..other couples on two different floors had similar experiences with their butler

The Hyatt Ziva is a small, 2 tower resort with a private beach and a few small pools. Whatever you're in the mood for, an adult only pool, kids pool, activities pool, shady pool - it's all there for the taking. Great beach area. They do allow a handful of vendors on the beach so it's the same vendors every day. Great food. You have a choice between buffet or a la carte restaurants or room service. Friendly staff. Gift shop. Jewelry shop. Spa. Fitness centre. Sports bar. This small resort has everything. A quick 10 minute taxi to the downtown area. Great cleanliness and covid precautions. We had a fantastic week and would recommend this property for families, couples or a friends vacation. Every room is ocean front so get ready for the beautiful view and the amazing sunsets.

Very nice new hotel. Rooms were very nice and we were upgraded to an ocean view room. Hotel is close to the main entertainment area in Cancun so just a short walk. Very clean hotel. The beaches are fantastic in this area. The ocean does get rough at times so it limits water activity. Staff were very friendly and helpful. Food was good and even though may not have the variety that some resorts provide, you can always find some great food.

The staff and all the employees were friendly & very helpful, the nightly entertainment was okay, no special entertainments were given. The food was exceptional for the breakfast, Lunch was okay, the Grill was very good and the supper a la carte at the Italian Restaurant was so good. We loved it there. Their barbecues was good also. The service,was excellent by every body. They were all very helpful.