Riu Palace Costa Mujeres

4.804.804.804.804.80
Riu Palace Costa Mujeres
#1 of 11 hotels in Playa Mujeres
4.80 based on 54 reviews
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Wow

, Dollard Des Ormeaux, QC
2019-09-03
L'hôtel est parfait. Moi et mon copain avons passé 7 jours au Riu palace costa mujeres. La chambre était luxueuse avec un grand bain parfait pour les couples! Le service est impeccable toujours un employé prêt a vous aider. Serveur directement sur la plage, donc pas besoin de se deplacer. Service aux chambres 24h très apprécié et gratuit. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Le service, la nourriture et la propreté
The weak points
Éloigné de la plupart des excursions (2-3 heures de voyagement)
Certified

Love the resort!

, Mississauga, ON
2019-07-03
We love our rooms, it was spacious enough for our double stroller & 3 big luggages. We are a family of 4 (1 Toddler & 1 Infant) traveling to this resort. The resort was clean & staff was friendly. During the day, sun can be very strong but after 5pm the pool is covered with shade due to the sunset behind the building. Waterpark for kids is amazing! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Food selection was good. Pools were clean & the beach was beautiful.
The weak points
Need more elevators, Pool Bars & Pool Restaurant should open longer. A La Carte Restaurants should have faster services (our meals took 60-90 mins). Kids waterpark should open longer. Can't exchange USD bills at reception.
Certified

Awesome Hotel

, Mississauga, ON
2019-07-03
This hotel is very spacious, clean & family-friendly. I do wish there was more elevators around the resort because it is very needed for strollers and older adults with young kids. We enjoyed our stay because staff was friendly. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Very clean, spacious & staff is very friendly.
The weak points
Need more elevators. They wouldn't exchange USDs to Pesos or $1 USDs at the reception.
Certified

Beautiful Place

, Saskatoon, SK
2019-04-09
The hotel was beautiful! The staff were amazing! Food was so good! I thought the entertainment was a little lacking. Overall I was very pleased with our stay. A couple of down sides: Noisy - the hallways were very noisy, no sound barriers - we were woken up several times most nights because of people talking, doors closing, etc. Also, one night the fire alarm went off - just once - but enough to wake us up. Also power went out one day, which caused the AC to turn off - I get things happen but it took a long time for the room to cool off again. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Staff was amazing - waiters, cleaning crew, front desk staff so much food! There was so much to choose from and eat and it was all so good!
The weak points
far from anything else - couldn't really leave the hotel without spending a bunch noisy - very noisy in the hotel. Beach - seaweed - not the resorts fault that the seaweed is bad this year, they did do their best to keep the beaches clean.
Certified

Rui Palace Costa Mujeres

, Fort Saskatchewan , Al
2019-01-14
Very nice hotel, beautiful beach and excellent food. The staff were all very nice and accommodating. The room was beautiful and very clean. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The weak points
Not recommended for people that want to go outside the resort, very far to travel any where and cab rides are expensive.
Certified

Riu Palace Costa Mujeres

, Edmonton, AB
2018-12-13
Overall this is an excellent resort and I have all ready been busy telling others about it, Great value for the price!! It is close to the airport and has high end alcohol in all areas. Really enjoyed the no reservations for the restaurants, just put your name on the list and go have a drink while you wait which gives you much more flexibility. WiFi and wait staff at the beach was fantastic! All staff were not only friendly but left you feeling as if you had made a real connection with each and everyone of them. This is one resort we would return to with family and friends. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Great wait staff in all areas! The beach is fantastic with white silky sand that goes for miles. Food was excellent and since it is a new resort all areas were fantastic. Also some unique nightly entertainment was a nice change. WiFi even on the beach.
The weak points
Not enough public bathrooms for all the restaurants nor for the pool and beach areas. Strobe lights on the fire alarm kept repeatedly going off about 7:30am and when we twice told the front desk they just said it must be a test.
Certified

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