Los Cabos

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Best hotels in Los Cabos, based on:
#7 Hacienda Encantada Resort
#7 Hacienda Encantada Resort
Los Cabos
Mexico
5 reviews
Hacienda Encantada
This is an experience of a lifetime staying here. The hotel pays homage to its Mexican heritage in the finest ways possible. The Macias family with Gabriel Macias as CEO and Founder has done nothing short of miracles here. The resort itself is set cliff side in Cabo San Lucas about 6km from downtown overlooking Lands End. Every single room and restaurant has Lands End views and it is just stunning. The decor in this resort is where it REALLY shines. It is a Mexican experience to just be here amongst the furnishings and pictures and paintings. The Macias family has laid the blueprint for others to follow. NOTHING and I mean NOTHING has been left out here. There is even a mission church on site that looks right out of a Zorro movie and authentic in every detail. This resort is a treat for the eyes and the senses. The staff couldn't be more on point with asking if you need help and attending to your EVERY detail. Restaurants here finely appointed with wonderful decor as well finely staffed and service is top notch. The food at all restaurants wide and varied with top notch menus in each of the 5 al a carte restaurants and three pool side grill restaurants for each of its three pools. The grill side restaurants attached to each pool are outstand ing in their right. Nothing here has been left to chance and more over this resort will leave you each morning waking up to the views of Lands End feeling like you are in a dream world. This resort is an experience not to missed in coming to Cabo San Lucas.
#10 Marquis Los Cabos Resort And Spa
#10 Marquis Los Cabos Resort And Spa
Los Cabos
Mexico
8 reviews
Marquis - Los Cabos
Nice property; room was well-appointed and clean, and well-attended. Ours was mostly unobstructed, though more an ocean-view than ocean-front, recessed back from the beach; ours on the angle. There are 4-plex casitas nearest the beach on either end which I'd say are ocean/beach front, but one would have to know to book the lower unit w/ private infinity pool facing the beach... 4km of pristine beach out front; walk to pounding surf to the left, but a swimmable beach 15 or so minutes walking SW, in front of the Hilton, and daily whale watching right out front! Service was friendly but sometimes could be slow, and the included restaurant options are limited -- breezy evenings proved a challenge for the outdoor Italian (Pergola,) though that was probably our favorite taste. But the breakfast buffet and omelet station was also very good and we enjoyed coffees and paninis at Espresso Cappuccino. From what we observed, not many chose the "optional" U$140pp French restaurant? Activities/entertainment were plentiful; beach/pool volleyball, Ping-Pong tournaments, pool-Zumba, even (bee-bee) target shooting on the beach! Theme nights and live music were enjoyable as was our "art-walk" excursion to San Jose. Plenty of tour options available daily from the hotel. Low to mid-20's C during the day -- cloudy a few days, but generally decent for the end of January -- sometimes a stiff breeze made for cooler evenings at the pool-side buffet. Overall, a nice stay... for a week.
#14 Krystal Grand Los Cabos
#14 Krystal Grand Los Cabos
Los Cabos
Mexico
57 reviews
The Good,The Bad,and The Ugly
Let's preface this review by saying that it's been a few years since my last vacation (pre COVID). I see comments suggesting that things have changed since COVID, which is understandable, but money should be the great equalizer. My most recent trip cost triple the price of a pre COVID trip, the perceived value wasn't tripled, nor doubled nor was it even on par with service and satisfaction pre COVID. The Good Krystal Grand Los Cabos resort is absolutely beautiful, with some spectacular views from our suite. Early morning sunrises from our balcony lent to the occasional glimpses of whales as they swam by the resort. The views from the main lobby are breathtaking. Lounging areas are plentiful. Getting around the facility is quite easy, as the layout is well utilized. Elevators are very speedy, and appear promptly at any time of the day. Our suite was gorgeous, and spacious. The bathroom had an incredibly large shower with both hand spray and rainfall shower head. The water pressure was constant and abundant, which we envied (having water restrictions on pressure back home). The king-size bed sat across an LCD tv, sitting on a cabinet that housed the bar fridges (which was replenished daily). Adjacent the bed was a sliding glass door which opened onto a fairly sized balcony. Most balconies, from what we saw, were furnished with a table and chairs, however not ours. We asked the service desk to get us a small table, and we would use our room chairs, and they refused to help (This is an ongoing theme). TAKE A BITE cafe is phenomenal!! Staff is extremely knowledgeable in making signature coffees, and the complimentary dessert case is always fully stocked. My only disappointment is the lineups, which I'll discuss later. SURFOs bar and snack area is also amazing. The staff here are exceptional workers trying their best to accommodate and fill the waves of orders they receive,while trying to also serve walkup patrons and poolside guests. The Lobby Bar is a great place, with some missed potential. While the bartender I observed was excellent, hard working, and very courteous, unfortunately he was always overwhelmed. The bar also had limited seating, and nowhere for groups of 4 to sit. The Bad Our suite was missing balcony furniture, as I mentioned earlier. We asked the service desk and their answer was, sorry we don't have any. It seemed every time we went to the hotel service counter, they were not helpful, nor did they seem to try. This issue was resolved by our fantastic cleaning lady. We left a note asking if she could get us a table, so we could enjoy whale watching while having morning coffee. When we got back that day, a table was on our balcony. The toilet in our suite wouldn't flush properly, very poor pressure which barely cleaned out liquids(without me getting into detail). The service desk staff said they would have it fixed, but the situation remained. We visited the service desk several times during our stay about the toilet situation, finally the second to last day they offered to switch our room, which we didn't want to do at this point. Our poor cleaning lady was left with plunging the toilet almost every day, even though we were using the lobby toilets most of the time. The food at the a la carte restaurants is quite good, but the service isn't on the same level. This falls under the bad category, because the service quality goes from great to awful, depending on who is serving you. Some staff are well trained and seasoned servers who understand the elements of fine dining, and just dining In general, while others seem to only be interested in clearing plates. We often went the whole meal without having our drink orders filled (getting drinks seemed like an ordeal, throughout the resort, you weren't allowed to get your own, yet wait staff seldom took initiative to offer drinks). Service was the worst at “O” the buffet restaurant, where we waited to be seated, and the server for our section never came over to serve us. He cleaned the dirty plates from our table, but never offered us drinks, we eventually grabbed them ourselves from the waiters station. This happened on more than one occasion, and made dining at the buffet very unpleasant. Sometimes you would receive your meals before your appetizers, or everything would come out at once, and your entree would get cold. Internet quality and reception diminished as you moved away from the lobby. In our room the internet would routinely drop out. There were days where the ability to surf or stream was possible and others where you just could stay connected for more than a few seconds. The Ugly Lineups!!! This was the worst part of our stay, the constant waiting in line. You want a morning espresso, well wait in line(30 minutes one morning). Want a drink, you have to wait. Want to hit the buffet to eat, you have to wait to be seated. Want to reserve dinner, well then line up first thing in the morning or you'll miss out, as we did, because we were wrongfully informed of dinner options. Regardless, everything you might want is hidden behind a paywall of waiting in line for. Waiting in line goes against the essence of an all inclusive resort appeal. Even with reservations to al la carte dining, it's wait to be seated, wait to be served, and wait for service (dinner took 2 hours one night, with all dishes being served at once, and even if we asked for water refills, we never got them). Also staff seemed to generally not want to help, or expect tips for not doing anything. I'm not against tipping, but I expect to be served first, and a tip be reflective of the service. Information wasn't readily made available, information from the website was slow to access, if we could get it. We suspect that the Nexus tours rep didn't show up for work the day we needed information. We waited around for 45 minutes before leaving, returning after 45 minutes later only to be told he left for the day and no one was available to assist. Getting our money changed into smaller currency was also another huge ordeal, waiting in line to talk to someone, only for everyone we talked to refusing to be able to help in providing change. Overall we made the best of our vacation, preferring to leave the resort
#15 Secrets Puerto Los Cabos Golf And Spa
#15 Secrets Puerto Los Cabos Golf And Spa
Los Cabos
Mexico
18 reviews
Amazing Resort - Lost in Translation
You will arrive after a short 45 minute trip from the airport. Hotel arrival area is vast and beautiful. Staff are friendly and are ready to help where they can. Unfortunately, check in is not until 3 pm. It seemed this is done on purpose to allow "concierge" staff to help you organize your stay. That is really not their true intention. They pitch excursions and suggest over priced costs then offer a "deal". For example $500 per couple for a snorkeling excursion but we can offer this at $100 per couple. We decided to pass on our arrival. The next morning we were ready to book our excursions. Different "concierge", different pitch, different pricing. It took me a while before the lights came on, they were pitching a " membership" to Hyatt Resorts. We heard from others who attended the sales pitch (breakfast), that is how you get the discounted excursion pricing that the "investment" is $15000 US! We paid full price for the snorkeling trip which was wonderful but we did not like the bait and switch that seemed to be constant. Our experience overall was wonderful. the food in the restaurants was good to excellent. Staff are constantly cleaning everything, you will notice that. The resort is gated so we felt very safe. The security keeps tabs on you with your comings and goings, added comfort! No limit on the cocktails, very tasty! Wine list was pricy considering the closeness to California, this was disappointing. Cabo is an expensive area, it seemed that the expectation was these tourists are loaded, so let's charge them the $$$$ we can. We loved our holiday and the experience but will likely try another destination in the future. Thanks Cabo for your amazing views, hot weather and beautiful beaches!!
#16 Grand Fiesta Americana Los Cabos
#16 Grand Fiesta Americana Los Cabos
Los Cabos
Mexico
3 reviews
Second time at GFA - Great family vacation
Our first visit was before we had kids, and the quality of stay was exceptional The hotel caters for both relaxing and partying, with those two worlds separate. The price point likely keeps the demographic of guests in a category that keeps the vibe chilled and respectful. Whilst not marketed as a family resort, they cater to little kids well. Beach and hotel were spotlessly clean. Food quality remains very high, and you can see the pride they staff have in their job. We learned our lesson from our first visit that you will get put in a terrible room, depsite paying a premium for specific rooms/areas. Fr our second visit, we actually cbtacted the hotel before departure and got them to clarity n writing and on a map where our room will be. Depsite this, we still got put in a terrible room and had to hassle mgmt to get moved on day 2. The room we paid for and they committed to, was actually not even functional (as the entire block was under renovation), so after a lot of stress we got moved to the perfect room on day 2. This process essentially sucked the joy out of the first 2 days of the 7 day trip (just like last time). But with older parents and a 2 year old with us, the move was necessary. Remaining 5 days were exceptional. It's a great hotel if you want to remain active, as it's on a hillside so you cover a lot of ground. Not ideal hotel for strollers or anyone with issues climbing stairs/ramps. They do have frequent gold carts to help people get around. The gym is great and has pano views. We will be back, but once again, will get the hotel to commit in writing the specific room/area before arrival to give us half a chance of getting what we need/paid for.
#20 Hacienda Del Mar Los Cabos
#20 Hacienda Del Mar Los Cabos
Los Cabos
Mexico
2 reviews
Excellent Resort - Old World Charm
We have been traveling to various regions of mexico since 2003, but first time to Cabo. We absolutely loved Hacienda Del Mar.. The resort carries the charm and feel of old world mexico, in its building structures, rooms, decor etc. Simply wonderful to those who appreciate that true mexico feeling. The grounds have lots of palm trees, beautiful gardens throughout the resort. Service here is excellent by all the staff, much better than a lot of 5 star resorts we have stayed at. Dining was great with 5 different restaurants to choose from and amazing ocean views included with your dining experience There is 5 pools to choose from, 4 have great ocean views, Wonderfull to lay there watching and listening to the ocean roar. Del Mar attracts an older crowd for the most part, not looking for a party atmosphere. There is no live shows at night, just the soothing sounds of ocean, but still plenty of bars open in the evening, but all on the quiet side. There is timeshares on the property and at check in we were asked if we were interested and we simply said no thankyou, and that was it, we have been hounded at some resorts and that ruins impressions right away for us The grounds here are kept immaculate, and WIFI is really good everywhere on the resort right down to the beach If your looking for a resort with old school Mexican charm, Del Mar has it. That is why we come to Mexico yes? many resorts have gone ultra modern and it feels more like star trek lobbies and rooms. Not here. We will certainly be booking again

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