Riu Palace Baja California

4.434.434.434.434.43
Riu Palace Baja California
#2 of 29 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Los Cabos
4.43 based on 14 reviews
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Not a five star resort

, Edmonton, AB
2020-02-24
Oh riu, I really wish you'd stop lying to your customers. This is NOT a 5 star resort; the beds are cheap and will make you sore, the pillows are ridiculously small and very very thin, the food is mediocre at best. Did we have a great time? Yes! Will we return to any of your resorts ever again, probably not. I REPEAT THIS IS NOT A 5 STAR RESORT! DON'T BE FOOLED LIKE WE WERE! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The staff are absolutely wonderful, without them you have nothing!
The weak points
The beds are cheap and horrible, the pillows are not real pillows, the toilet paper is 1 ply, the rooms smell of mold and mildew!
Certified

Wonderful Experience

, Slave Lake, AB
2019-09-16
The Hotel was amazing!! Very clean (always someone cleaning), staff was amazing, food was amazing and the entertainment was phenomenal. I will be going back next summer!! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The suppers, entertainment and cleanliness were definitely the strong points.
The weak points
The buffet being the only option for breakfast and lunch was too much by the end.
Certified

Riu Baja California 2019

, Calgary, AB
2019-08-12
Good value over all, see comments below: [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Super clean resort, always saw a staff member cleaning or maintaining the grounds and hotel itself. Adjacent Riu hotels were not very clean in comparison.
The weak points
Put me and my girlfriend into a room with 2 double beds so we had to move rooms after the first day to a king room as one was not available. Toilet paper quality is unacceptable so bring your own.
Certified

As per your request

, Airdrie, AB
2019-02-05
Wait staff excellent. Front staff not so much. Beautiful hotel, lots of space, quiet beach, beautiful view, close to shopping, cab services no problem. Transfer to and from the airport went smoothly. A little expensive but after all it was brand new. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Wait staff, cleanliness, excellent restaurants and buffets.
The weak points
Manager not made aware of my injury.
Certified

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