Puerto Vallarta

We had not been to the Hyatt Ziva for six years and saw a few changes such as a new restaurant called Tamari which is Asian. Delicious food and you can sit at Teppanyaki table and they cook your food right infront of you. There were new stores to shop at for clothing, swimsuits, jewellery and a pharmacy. We stayed in the club tower and the rooms were beautiful and well appointed. Large balconies to relax on with your morning coffee. Downstairs in the club tower is a bar and a place where you can get food and drinks. The beach is beautiful and the Hyatt is the only hotel on the beach. Food was fresh and delicious at all the restaurants. The Blaze has a wonderful spot right on the water. The staff were so welcoming and kind. They made our vacation the best one yet.

This was my second vacation at Friendly Fun Vallarta and it wn't be my last. The rooms, service, staff, food and activities are great. Seeing most of the same staff a year after our first visit felt great and made me feel they were treated well by the hotel. Especially happy to see "Double Double" still working there. He definitely puts the fun and friendly in to making everyone welcome. The adult ony portion of the resort is so inviting.

The resort was okay and well located in a central area and the beach was enjoyable for walking.

second time to a Dreams. this one was very noisy , didn't realize the Secret's for 55 and older was a thing would of gone there. other wise the staff were excellent, love the all inclusive.

We had a great stay and a lot of fun as a family. The hotel's overall appearance could use a bit of TLC and is a little dated, but it was very clean and the staff are amazing. Our room itself was okay. We did have cockroaches in the room at the beginning of our stay, but the hotel fumigated right away and we didn't have any issues after that. The beds in our room (631) were quite firm and not the most comfortable, although my in-laws in room 658 said their beds were much softer. The location of room 631 was actually great for families. We were very close to the pool, which made it easy to quickly run back to the room with the kids. There isn't a ramp nearby, so technically you need to go around through the lobby to use the elevator, but we usually just carried our stroller up to save time. We were also close to the beach, which was perfect because we liked going there every morning. The beaches are beautiful. The water can be a bit rough, but it's still great to swim in. The sunsets were incredible every night. There's also a really fun bar at VI with a great 2-for-1 happy hour. The buffet was decent. The woman running the omelette station at breakfast is amazing. The Italian and French restaurants were both very good. The Japanese restaurant was just okay — there's no sushi and the food wasn't the best compared to the others. If you want restaurant reservations, you need to be on the app right at 9:00 a.m. or they book up immediately and you'll end up with a very late dinner around 9:00 p.m. The beach snack bar was actually really good — great burgers and fries. It's open from 12–4 and can get busy because the buffet closes between 11–1. Also, the breakfast buffet gets very crowded after 8:30 a.m., so if you're traveling with kids it's better to go earlier to avoid long lines. The water park is great and my son loved the slides (although they are very fast!). They also offer zip lining in the mornings, which is a really fun extra activity for kids. There's also a kids club and a baby club. The baby club is open to families for a couple hours in the morning (around 8–10, I believe), but outside of that time you can only leave your child there. It seemed very safe, and my son enjoyed it the first day, but he was the only child there at the time and didn't feel like the staff interacted with him very much, so he didn't want to go back. The kids club has daily activities with something different almost every hour, which is nice because you can drop in for things like face painting, cooking classes, crafts, movie time, and more. One of our favorite parts of the trip was the nightly entertainment across the street at Club Nitro. We were pleasantly surprised by the Fantasia show — my son absolutely loved it. They even had Paw Patrol characters and Disney characters. The shows start around 8:30–9:00 p.m., which is a bit late for little kids, but it was definitely worth staying up for. We came during spring break, and for the price we paid, it was really excellent value. We would definitely stay here again.

1.The resort is old and run down 2.The restaurant food was below standard, kept running out of choices 3.Bar was so crowded that we had a hard time getting a drink 4.There is a resort being built outside of our room and had equipment running all day with a jack hammer running for 3-4 days of our holidays 5.my room was left unlocked all day because the lock did not work without our knowledge. This was really bad. 6. this is a 3-4 star not a 4-5 star in my opinion 7.because of these issues I cannot recommend this resort

What an incredible time we had at Fiesta Americana Puerto Vallarta. The resort was the perfect size — not too large and not too small. The upgraded rooms were beautiful, and it was so relaxing sitting on the balcony overlooking the ocean each day. What truly made our stay special was the staff. I honestly don't think we have ever been treated so well at any resort before. Every single staff member went out of their way to make us feel welcome and comfortable. They were genuinely kind, always smiling, incredibly attentive, and so accommodating no matter what we needed. It never felt forced or scripted — they truly made us feel like family. You could tell they took pride in making sure guests were having an amazing vacation, and it made such a difference in our overall experience. We upgraded to the Fiesta Club and were so glad we did. Having access to the rooftop pool and lounge area was incredible, and the extra restaurant privileges were absolutely worth it. We especially loved going to the Sunset Lounge in the evenings for cocktails while watching the sunset — such a beautiful and relaxing experience. The entire resort was exceptionally clean and very well maintained. One funny thing we noticed was just how important the resort cat actually was! He was honestly one of the friendliest cats we have ever met and became part of the charm of the resort. Whenever he was around the outdoor dining areas, the birds stayed away completely and guests could enjoy their meals peacefully. For two days the cat disappeared, and wow… the difference was unbelievable. Birds were suddenly everywhere — landing on tables, stealing food, and even flying directly into the buffet area. It really showed how helpful and important the cat was around the property. As soon as he returned, the birds disappeared again and everything went right back to normal. That sweet resort cat truly added something special to the atmosphere, and we hope he continues to be part of the Fiesta Americana family for many years to come. We would absolutely return to this resort again… but only if the cat is still employed there. Honestly, at this point, he deserves Employee of the Month!

Staff were excellent, service was great. Food was plentiful with a nice variety. Everything was clean. excellent selection of drinks

I could look at just the mountains all day but add in the ocean as our comfy stay at this wonderful resort and it was bliss.We were smart to listen to our travel agent regarding Sunscape PV. The people are so nice and professional and hard-working. The food was delicious, room service flexible and prompt, cleaners were impeccable. The city is full of art and history and my family of four felt so safe and welcome. It boggles my. Ind how many people are multi-lingual! The sights and sounds and smalls of the Pacific Ocean are addictive and I miss it so much. Will be back!

After first day here my wife got very ill vomiting all night and diarrhea she had to stay at resort most days. Many, many other reports of sickness amongst other guests, the friends we went with also both got sick. Nice view from room, lovely area easy to take water taxi/bus, food was good, tasty but some food was only Luke warm at buffet. Staff friendly. Bed very comfortable and nice spacious clean room. Nice view from buffet of beach. Nice pool. However Hotel really needs to address sanitation and food safety/hygiene, Would not stay here again.