Puerto Vallarta

We had not been to the Hyatt Ziva for six years and saw a few changes such as a new restaurant called Tamari which is Asian. Delicious food and you can sit at Teppanyaki table and they cook your food right infront of you. There were new stores to shop at for clothing, swimsuits, jewellery and a pharmacy. We stayed in the club tower and the rooms were beautiful and well appointed. Large balconies to relax on with your morning coffee. Downstairs in the club tower is a bar and a place where you can get food and drinks. The beach is beautiful and the Hyatt is the only hotel on the beach. Food was fresh and delicious at all the restaurants. The Blaze has a wonderful spot right on the water. The staff were so welcoming and kind. They made our vacation the best one yet.

After first day here my wife got very ill vomiting all night and diarrhea she had to stay at resort most days. Many, many other reports of sickness amongst other guests, the friends we went with also both got sick. Nice view from room, lovely area easy to take water taxi/bus, food was good, tasty but some food was only Luke warm at buffet. Staff friendly. Bed very comfortable and nice spacious clean room. Nice view from buffet of beach. Nice pool. However Hotel really needs to address sanitation and food safety/hygiene, Would not stay here again.

Enjoyed the espresso bar open long hrs. Very accomadating with have the olympics on tv.

We were greeted to a very large clean and comfortable lobby. The reception staff were extremely friendly as we arrived a day late and they explained all of the services required for an enjoyable stay. They also helped throughout the stay trying to find locations and activities. The pool was large and had different levels for kids to play on. The kids Club was really good. The kids felt safe and they engaged in lots of different activities throughout the week. the food specifically the buffet and the availability of drinks was excellent lots of different choices for the morning and evening meals. The poolside restaurant was great for the kids and adults alike as it provided hotdogs burgers, and pizzas. The only downside was the cleanliness of the rooms, we stayed in a family suite which was a standard size hotel room with bunkbeds put in unfortunately the curtains were broken and dirty, and the bedframe of the bunkbeds have not been clean in a long time. Unfortunately, we did get bit by quite a few bugs and were unsure whether it was mosquitoes or bedbugs, but we did not see any bedbugs. The bathroom needed a bit of an update, and the bath itself was at a strange angle for ease of access, depending on the age of your guess. Overall, though we had a wonderful trip and made memories.

second time to a Dreams. this one was very noisy , didn't realize the Secret's for 55 and older was a thing would of gone there. other wise the staff were excellent, love the all inclusive.

This hotel is great for families! Our kids loved the pools, the beach is nice and sandy for the most part so you can go in the ocean without water shoes. The buffet was great everyday and the restaurants were also great food and service! We tried all three and enjoyed all of them!

Rooms: Rooms are good and well maintained. We were on the 8th floor. They stop your mini fridge with water and drinks daily. The elevators can be a bit slow at times but the doors close on you quick so be aware especially if you have kids. Store in the hotels: Sells a variety of pool floats, toys etc and some medications as well as sunblock. $20 us currency for a bottle of sunblock. Tips: Tips are always welcome and most tip in US dollars or Pesos. If you have large bills the front desk will exchange them for you if they have currency - a bit of a shortage on 20pesos at the moment OWest poke bowl restaurant for adults only. Only 6 tables here and food is served from 1.15pm so u must be here by 1 to get seating. The view is beautiful and the drinks are the best at this bar. We enjoyed the prawn poke bowl the best. This restaurant also has an infinity pool Maintenance and service: one thing we appreciated about this place was the prompt service. When the safe/shower water pressure/bed situation wasn't up to par they worked on it very quickly. We had booked a room with double beds but ended up with a king which didn't work for 4 of us so they brought up an extra twin bed for us. The rooms are big enough to accommodate this. Construction: construction is taking place and will take place for another year or so and if you have a balcony it will probably face the construction site so just be aware. Although it is noisy at times it never bothered us. Pools: water temperature in the pool was great especially the one closer to the beach - nice and warm. If you have experienced the Krystal grand in Nuevo Vallarta these pools are a bit smaller. Lots of activities at the pool area daily where you can win bottles of tequila and wine etc. La Catrina: excellent Mexican food. You have to make a reservation online starting at 10am the day of the booking. You can also make a reservation at guest services however the lineups are long. Shows: Shows are great especially the water/circus show at the pool The mexican show was fantastic and the Michael Jackson show so entertaining. We have stayed at 2 Krystal grand hotels now and this one definitely has the better entertainment. Entertainers are very talented. The kids loved them too. Only recommendation since we have stayed at other Krystal grand hotels 1. The snack bar should have fish tacos - didn't have them here. 2. Didn't find any guacamole this entire trip :( 3. Entertainment at this Krystal was fantastic! 4. Rooms on the 8th floor are the best?

Hotel was clean, staff was friendly and food was good. We would definitely recommend this hotel to others.

Our stay was amazing. We loved the resort and the people that worked there.

Very disappointed in this resort, We had read the reviews but thought we would make the best of it and Enjoy ourselves. Resort is in need of a full makeover. Pool has several cracked tiles all over, rooms are tired and worn.