Manzanillo

Wow!! Beautifully located, high end resort with all amenities. Family friendly, versatile, activities and entertainment. Isolated from main and yet easily accessible with economic modes of various travelling means.

Our holiday was during the first week of April 2018. We booked a Junior Suite Deluxe Ocean view for two adults and two kids (one teenager, one toddler). Our shuttle from the airport was pleasant and upon arrival, we were greeted with a small, sweet beverage - it was quite a warm evening and it would have been great to have some cold water. Check in took place in a downstairs meeting room. We thought the process went pretty smooth; however, as this was our first all-inclusive, we wish there had been a little more information as to where we were meant to go for supper (answer: it's the buffet restaurant). We recommend that you attend the overview the next morning - a lot of information is given at that overview. Our room was really spacious. While the hotel is starting to show a few signs of age, it was comfortable and clean. The food at the buffet restaurant was consistently above-average. Tons of fruit at each meal time and enough vegetarian and meat options to make all of us happy (two of us are vegetarian and two are not). The a la carte restaurants were good. We really enjoyed them. Make sure to pack some dressier clothes for the a la carte options as resort attire is not allowed. The resort is very family friendly - but there are a few adult-only pools. We took advantage of the free 30 minute snorkeling gear rental and really enjoyed snorkeling in the little sound in front of the hotel. We did take the city tour excursion and found it really informative and interesting - lots of great photo opportunities. This is the first place in Mexico we've stayed at that is an all-inclusive so we didn't leave the resort other than this excursion. So it was nice to see Manzanillo. The housekeepers were great about re-stocking the mini fridge in the room. There is a teen room at the resort that we discovered on our own with a mini theatre, popcorn, soda...a pool table, foosball...our 16 year old had fun here the last day as he had to stay out of the sun due to a sunburn. We did wonder if we returned if we should upgrade to a Master Suite Premium and asked to tour a room. These rooms have a small kitchenette, a full deck and small pool. Two enclosed bedrooms each with a bathroom. We were really impressed. A few things I was disappointed with: there are no areas of the hotel with free wifi. It's $12 a day for two devices. I think in this day and age that it is reprehensible to charge for internet access. The second item was i think the hotel would really benefit from a small lounge or sports bar: it would be nice to have a place inside with TVs to watch hockey, soccer, football, baseball, etc to hang out in the evenings. There is free evening entertainment each evening. You can tell the staff work really hard to prepare the singing and dancing routines.

Beautiful hotel, gorgeous room with view and patio, thought we were in heaven until we went to the dinner buffet, food was terrible, even when brought out fresh the seafood pasta was cold, unbelievable, tried the Delfine ala carte restaurant chicken was dry, ribs disgusting people at next table said avoid the fish, menu was the same every day, never changes, no daily specials we resorted to eating salad and spaghetti with pieces of chicken that was the only thing that was reasonably tasty. Every day the snack bar served burgers that were cooked and put in trays to sit for hours, fries were put in trays as well still white not cooked long enough and loaded with grease obviously fat was not hot enough. Were told Leghazpi restaurant food was good but only entitled to go there twice in 1 week stay and dress was formal, hubby did not bring dress pants and shoes so we were stuck on a miserable diet for whole week. Would not go back,would not recommend, atmosphere and staff were terrific but unless you want to loose weight DO NOT go there. Very disappointing and we have been to a lot of all inclusives with less stars and the food much better this place does not deserve the stars it gets.

nice building but small beach, front desk staff nice, artificial flowers in the lobby!!! hallways clean but empty, no decorations. no single bench outside for smokers. no palms on beach but birds singing very nice...