Cancun

We very much enjoyed our 1 week stay at this resort. The rooms were nice and clean and well maintained. The beds were comfortable. The mini fridge was well stocked and the liquor was well stocked . The food at the buffets and a la Carts was very good. The service and staff were very good! Our only complaint was the cool temperature of the larger pools.

Hotel above average

I wonder if TTR is under new management? Cause the resort and the up charges are getting out of control! $50usd for a facecloth that was used to clean up spilled red wine off the room floor. $160usd for bedsheets that someone had a food poisoning accident in. $1400usd for a broken tv(that the person in room didn't even touch) These are a few things my friend's experienced this trip. Honestly this resort looses its appeal every time I go. I'm scheduled to go back in April 2023, it'll be interesting to see what it's like with Mexicos no smoking mandate. Back to November 2022 The playmakers barely engaged us! Even ones that we met previously. Food by the pool was much better this trips! Not just burgers! There was variety. Luis, Juan and Gihandi are great pool side waiters. The younger Isreal from the buffet always remembers my drink of choice. Paul the maid is thorough. Alejandro from Romanza is always so nice! Zahira from Temptation Cruises was always lovely.

Overall great little spot. Food was awesome and plentiful. Beach was clean and well maintained.

This resort checked all our boxes. There was day and night entertainment options, pool side. Roof top pool had less energy when we were there. The entertainment crew was so much fun and kept everyone engaged. Drinks were wonderful and not watered down. Service was unbelievable. My only complaint was the unlimited vacation club pitch. Felt very pressured and very uncomfortable after saying no, MULTIPLE times and then took an uncalled for dig at my husband. Left a bad taste for sure. My advice is to Skip it! Room service was not great but there are so many other delicious options!

This hotel is advertised as a fun, party resort but it is FAR from it. Upon arrival we were told that we needed to pay a $40CAD tax on our connecting rooms (which we were not informed of prior) and then were told that there was no more availability for the rooms we had booked which were two double beds per room. That was the first. Secondly the security found any and every way to kick us out of the pools, lobby bars and sports bars for “being too drunk” or not dressing “appropriately” even if we were wearing shorts and a crop tank or cover ups. In 30° weather you would think that you didn't need to be covered head to toe to get a drink…. Other members we met on our trip complained of the same things, with staff saying they were too intoxicated to be in certain places when they were clearly coherent. Not sure why you put free mini bars in peoples rooms and unlimited shots but don't want them to be drunk at the same time. Anywsys aside from that the food was DISGUSTING AND UNDERCOOKED SOMETIMES EVEN RAW (videos and pictures of my raw burger and other food) and we were subjected to the bathroom during all hours of the night during our 7 day stay. Food has no flavour and is nowhere near a representation of Mexico and their delicious meals. Resort seems to cater to more of their European clients, avoiding any and all spice and seasoning. The pools close at like 7pm so we just continued our nightly festivities at the beach most times even though sometimes security tried to tell us to leave there too, but our Spanish speaking friends we made spoke to them for us. A la carte restaurants are underwhelming, only the steakhouse was decent. Also the 24/7 sports bar only serves disgusting hotdogs, hamburgers and sandwiches in the fridge that u need to microwave alongside stale chips and cheese sauce that is also cold. Very small resort wouldn't recommend. Maybe one of the other rius

We had a great experience at Seadust. We found it great value for money. Nice for families with kids up to 10 years of age. Loved having a room with bunk beds. Lots of activities ongoing. Fresh food was always readily available. Overall a really positive experience.

Biggest points scored by the hotel: a slice of cake and a small bottle of champagne delivered to my room on my birthday. Due to this surprised consideration, I hesitate to complain about the tattered towels and tablecloths being used daily. The buffet dining was low quality. Cleanliness was slipping also in many areas: room, shower, plates, utensils, tables, chairs, etc. I know which Hotels these aren't and I also know that cutting corners does not promote returning patrons.

If this resort matches your price point then it's feasible option however it really is a case of you get what you pay for. The food is okay, nothing special and could always find something to eat but certainly nothing to write home about. The pool is crowded and we had to get up before 6:00 am to get a lounger chair at the pool. There is always loud music or activities over the mic at the pool which you could hear loudly at the pool or even in your room because of the layout of the hotel. There was a line-up and wait every morning for the buffet and it felt a bit crowded in the resort. The highlight of the buffet was our server Eridan. Search him out - he is a gem. The beach was also beautiful. Gym is well equipped. Our shower had a leak where at certain times of day water actually was running out of a hole in the ceiling and into our shower. It was not fixed. Wifi was weak and unreliable. I wouldn't go back but if this meets your budget you can make the most of it with a good attitude and managed expectations.

The resort stuff was very friendly. The experience was okay. The food was not that great. They should have more sign at the food area that shows which food has pork on it or mixed with bacon or pork for people who does not eat bacon, pork and sea food. There was some lizard walking/running around the resort. I would rate 3 out 5. I would not recommend any friends and family to go for this resort. Thank you.