Montego Bay

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#2 Iberostar Rose Hall Beach
#2 Iberostar Rose Hall Beach
Montego Bay
Jamaica
328 reviews
2nd Trip to Iberostar Rose Hall Beach
This is our 2nd time at this resort and we will return for a 3rd trip. We had no complaints from 2018, but they have outdone themselves during our 2020 trip. Food was even better this time. Absolutely loved all the jerk options. Had lunch everyday at the beach buffet and it was always delicious. Love all their fish options. Ate at the steakhouse 2 different nights and steaks were perfectly cooked. Delicious. Anyone should be able to find something delicious to eat here because they cook dishes from just about every culture and are delicious. The perfect opportunity to try foods from other cultures. Room was always well maintained. Check-in staff were courteous and check-in went smoothly and Tash, our concierge was so welcoming and helpful throughout our week. Nice to see one of our favorite lobby bartenders, Patrice was still here and absolutely delightful to interact with. Our favorite beach waitress, Monique was here again this year and she did not disappoint. All the bartenders and waitresses were so friendly and you could always hear some of the waitresses singing while they worked. The entertainment staff at this resort are phenomenal and even can get the quiet and shy folks participating, which they did with my quiet hubby. These are committed and hard working people and deserve the utmost respect for the wages they make. Tipping is our number 1 priority when we vacation at these resorts and although I have witnessed many who do not, they are still treated well and with respect by the staff. We actually visited the resort next door as an option to upgrade but prefer Rose Hall Beach. Actually saw and chatted with folks from the 2 adjoining resorts and they preferred this one for various reasons. Can't say I blame them. Can't wait to return next year.
#9 Hyatt Zilara Rose Hall
#9 Hyatt Zilara Rose Hall
Montego Bay
Jamaica
10 reviews
Wonderful stay, felt catered to the whole time.
We went to Zilara for our Honeymoon/Winter vacation. We loved our stay, and would certainly go back and recommend it to anyone! Here are some things we thought was worth mentioning: You get access to Hyatt Ziva - 5 minute walk to the family-friendly resort, Ziva, that is attached but operates semi-separately. You can eat at any Ziva food (Coffeeshop, French, Brazilian, Italian, buffet etc.), you can also participate in any of the Ziva activity program, use their beach/pool etc. We stuck to the Zilara activities, but ate many meals at Ziva. Fantastic Restaurants - we loved that we did not have to make reservations, were not limited to how many times/which one we went to. The breakfasts lasted until 11am. We especially loved the French Toast from Urban Heatz and the Brazilian steakhouse. That being said, the buffet restaurant was still fantastic as we tried it once for breakfast, lunch and dinner each. The rest of the time, we went to the restaurants. Genuine service - everyone was very accommodating, no pushy sales pitches and shout-out to Kevin from the Brazilian steakhouse who was able to get us the chocolate lava cake from Petit Pariz, the French restaurant. Great snack options - Jerk Chicken and Pork were very tasty. Also pastries, muffins and smoothies were options during the daytime. The Ziva side has pizza, burger/hot-dog/Jamaican patty cart, a child's dream candy shop, which had wall-to-wall candy, cookies, ice-cream (the cookies and cream flavour had real cookies crumbled into it). We were never more than 50m away from food. Room - spacious, elegant, clean, quality linens, had most things you needed. Only issue was we found the pillows fell flat. There are no bad views in the place. Beaches - We checked out both the Ziva and Zilara beaches. The Zilara water was a bit pebbly. Both beaches have wavebreakers, making the waves quite manageable, even for those who don't swim much/at all. Entertainment - wonderful bubble party, Z crew threw entertaining events, evening live musicians were absolutely incredible - I would have happily paid to see them in a concert! The best all-inclusive resort I've been to!
#15 Riu Palace Jamaica
#15 Riu Palace Jamaica
Montego Bay
Jamaica
38 reviews
Not worthy of the PALACE name
Not sure why this resort is not just a regular Hotel Riu, as it did not live up to other Riu Palaces. Firstly when we checked in, they did not have enough room keys so we were given one key to share between two people. We were told if we required an additional key, we would need to come back to the front desk at a later time. This has occurred in a Riu before, but we were given the option to have a key delivered to our room, and slid under the door when a key was made available. We were not given this option. Additionally we asked a question about when we would be able to meet our tour operator to return our airport transfer card and we were given a made up answer, which resulted in us wasting time two mornings to attempt to meet with him. Not how one wants to spend time on a vacation. The smoking areas (this is designated a non smoking resort which is not noted on any tour operator or Riu sites) are small and uncomfortable. The resort itself is not big, but 12 seats combined between two designated areas is ridiculous. The locations of these areas does not make one feel welcome or wanted. The food is the same everyday at all meals. There was no variety. Again nothing worthy of the Riu Palace name. The service for drinks was considerably slow. Not quick like the other Riu Palaces that we've become accustomed to. The servers and bar staff are the only redeeming thing about the resort. They are very friendly.

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