Montego Bay

Upon arriving to the resort, we were met with most polite bell boys. They made us immediately feel like we were part of a bigger family. Although we couldn't check in as we were early, the bell boys pointed us to all the restaurants available to us where we could go and eat. Once we got to our room, we were met with cupcakes on a covered plate wishing us a happy 25th anniversary. Very nice gesture. Food is amazing and we were never disappointed. Drinks were awesome although they could use a drink menu. Resort overall is very well maintained. The resort host, Billy, was the best host we have had. Made everyone feel welcome. He kept reminding everyone that we are 1 large family meaning there is 1 love (referencing Bob Marley's songs). Even at the night shows he would come up asking how everyone was doing. The Bob Marley, Michael Jackson and Steel Drum shows were amazing. Overall this resort is easily a 10/10.

We were amazed from the second we arrived at the resort. The beautiful front desk staff were expecting us upon arrival and checking in was already organized and prompted to our astonishing room. From there we were introduced to our beautiful and wonderful concierge Jalecia who made our stay immaculous and unforgettable. She really made us feel like home and she was extremely helpful always happy to see us. Housekeeing was perfect, The restaurants and staff were all great. Pools were a lot of fun again with great staff. Beach and amenities were great and clean. Great nightly entertainment and the lobby staff was amazing. Thanks everyone for your professionalism and at the same time always smiling and helpful. This resort is highly recommended. 5 stars guaranteed.

Hotel is good. Can see that there are a lot of details that need to be addresses - poor painting, cables exposed, wires exposed. Lots of staff agrees with you just to shut you up. Some servers are great, while others are just slow and lazy.

I spent a week here in May and had a great time. The hotel is well clean and well laid out with everything being right in the one area including restaurants, pools and entertainment. The staff were very attentive to your needs at all times. Chantelle and Shadee at the buffett, Brittany at the front desk and Shamika with the entertainment team.

Was expecting a lot more from a Royalton since we had heard so much good about it from reviews. Certainly not what the rating is at for this resort. Very disappointed. For an adult only resort i sure saw a lot of kids on our side without restrictions, so not sure why it is called adult only resort. No free first aid either, why? Pool bar personal, access to drinks, service, cleanliness ,etc. was the worst that i had ever experience after visiting 40 resorts in my life. How do you run out of Pina Colada, water, ice, rum, etc. before 2 pm? Service around pool was minimal, i saw 1 waiter for 2 pools on one day, unacceptable for a 4.5 called resort. Also and finally, at reception we were begged to sign up for a sales pitch of 2.5 hours to join their club at a minimal cost of 40k the next morning and didn't seem to appreciate much a no as an answer, i was not there to sit in an office on my first morning away from minus -25c that's for sure. Overall rating should be more of a open 3.5-4 not just adult only. Just hate to have to say it but, not going back!

My girlfriend and I had a wonderful time from start to finish. We were greeted by smiles from (Shaneka) and brought to our room within minutes. The food, they music, and the staff were amazing The highlight of our trip was definitely the entertaining staff Rayna, Redstripe, Knaz, First Lady, Ben, Cassie, Xena were all amazing at setting the atmosphere. Everyone was friendly and wonderful from the bartenders at the swim up bar, cleaning staff, hosts, and servers. I learned different dances, got to taste authentic foods, and learned how to play Ludi I will definitely be back thank you for making our first experience in Jamaica memorable.

We just came back from a 12 day stay at Ocean Coral Springs. It was fabulous. Great food, super service and fantastic weather. From the moment we arrived we were welcomed back. Melanie in Privilege treated us incredibly and our butler Mikhail was very attentive. It was so nice to be at the priviledge pool and be remembered by Sashon, Oneisha, Shannon and Donovan. Their service levels are superior. In the priviledge dining room Sophia was incredible for our breakfast each day. We were lucky to dine at the Blue Moon and our servers Kamoya and Charlotte were top notch. At the SteakHouse our server, Indiana was excellent. Special mention to our dear housekeeper Natasha. So nice to see her again and she took care of us with a smile and love. We have zero complaints about our time at OCS and look forward to returning next year again. Thank you all for making our trip relaxing and memorable.

We had a fantastic time (myself and 3 kids 11,13,14). Every meal was perfect, we went to every a la carte and none of them disappointed, I couldn't pick a favourite. Swim up bar and cocktail cart were efficient (Samoya and Victor and Doreen) The activity group was 100% the highlight - Vanessa, Andre, Stretch and the others were always smiling and keeping the fun going. Also great was the lobby entertainment whether piano or violin. Theater shows were well done but lightly attended- so didn't get the vibe going that the performers deserved. 1 drawback is that this resort still has keycards that need to be inserted and removed from door slot (therefore carried with you); but even worse the sensitivity of them is such that proximity to your phone or wallet deletes them. I honestly made 6 replacement key getting trips to front desk in the 1 week were there. Please Iberostar move to the wristband keys that other resorts have implemented. Those are truly Grand. Anyhow that didn't dampen what was a great time. While we're there another family also from Ottawa was on their 5th stay (no timeshare) at this resort. If that doesn't speak to quality I don't know what does.

Have been to this Resort six times and never regret it one bit. The only thing I mix were some of old faces. It was nice to see Errol, Rickie and Amoya still around. Dana at the reception desk was very helpful. One thing that I noticed was room readiness needs to be faster. The other thing is they need to remove Brasil from the Restaurant info since its no longer offered. Mary-Kay was helpful with reservation at Diroza. Fusion never disappoint and still stays consistent with great service. The entire staff at the resort are extremely professional.

The staff are all so friendly The resort is clean Food is great and perfect portion sizes The entertainment was spectacular every night I tried a couple of new activities stand up paddle boarding and painting !