Jamaica

Select one of the 6 destinations below that we have for Jamaica to narrow your hotel review search further.
Best hotels in Jamaica, based on:
#9 Iberostar Rose Hall Beach
#9 Iberostar Rose Hall Beach
Montego Bay
Jamaica
328 reviews
2nd Trip to Iberostar Rose Hall Beach
This is our 2nd time at this resort and we will return for a 3rd trip. We had no complaints from 2018, but they have outdone themselves during our 2020 trip. Food was even better this time. Absolutely loved all the jerk options. Had lunch everyday at the beach buffet and it was always delicious. Love all their fish options. Ate at the steakhouse 2 different nights and steaks were perfectly cooked. Delicious. Anyone should be able to find something delicious to eat here because they cook dishes from just about every culture and are delicious. The perfect opportunity to try foods from other cultures. Room was always well maintained. Check-in staff were courteous and check-in went smoothly and Tash, our concierge was so welcoming and helpful throughout our week. Nice to see one of our favorite lobby bartenders, Patrice was still here and absolutely delightful to interact with. Our favorite beach waitress, Monique was here again this year and she did not disappoint. All the bartenders and waitresses were so friendly and you could always hear some of the waitresses singing while they worked. The entertainment staff at this resort are phenomenal and even can get the quiet and shy folks participating, which they did with my quiet hubby. These are committed and hard working people and deserve the utmost respect for the wages they make. Tipping is our number 1 priority when we vacation at these resorts and although I have witnessed many who do not, they are still treated well and with respect by the staff. We actually visited the resort next door as an option to upgrade but prefer Rose Hall Beach. Actually saw and chatted with folks from the 2 adjoining resorts and they preferred this one for various reasons. Can't say I blame them. Can't wait to return next year.
#10 Jewel Dunns River Beach Resort
#10 Jewel Dunns River Beach Resort
Ocho Rios
Jamaica
79 reviews
Not as Advertised
My husband and I booked this resort to celebrate our honeymoon. What a disappointment! We were booked into a Sapphire Room when we are purchased a Diamond Ocean View Room. When we brought this to the front desk's attention, we were told it was a glitch and their system and they did not have a Diamond Ocean View Room to give us. They did move us to a Diamond Room but as the lady at the front desk said "not their best room". It was on the second floor and did not have an ocean view. In fact it overlooked a roof below and part of the other resort's maintenance sheds. We were told we would need to stay there until our proper room was ready for us on Wednesday afternoon (we arrived Monday). The room was not completely ready for us when we arrived and we had to call down to the front desk for robes and to have our mini fridge stocked. The shower/tub leaked and the electrical outlets in the bathroom had melted. The front desk woke us up at 7:30 a.m. on Wednesday to tell us to pack up and be ready to be out of our room at noon. Our new room was not to be ready until 3:00 p.m. After numerous complaints to the front desk, our onsite tour representative (who was amazing), and finally to the manager, we were given a $150 resort credit to be used during our stay. Our Diamond Ocean View Room was advertised as having a separate jetted tub and shower - they were not separate; in room premium liquor - they do not include this any longer; stocked mini fridge with beer, wine, and mixers - did not include wine and was only stocked with two beers a day, some water, and some pop; 24 hour concierge - there was only one or two concierge staff in the hotel lobby that everyone used, we did not get individual service as advertised; and 24 hour room service - there is not a room service menu and it is a $5.00 service charge. Bed was hard as a rock and room was starting to look dated. When we complained about these services/amenities not being provided, we received a "sorry" and a brush off from staff. They did not seem to care that we were there to celebrate our honeymoon and were disappointed. We spoke to several other couples who also were put into wrong rooms and had to wait to be moved. Pool was ice cold; pool did not open until 10 a.m. and closed at 6:00 p.m.; rotating closure of restaurants; little to no nightly entertainment; music at pool was so loud you could not have a conversation; beach was overcrowded; front desk staff were not helpful; lots of bees/wasps around bars and at the beach (so many that I actually got stung), etc. I would not recommend this resort, especially at the price point it is being offered at. If you go, don't bother upgrading to the Diamond rooms. They are not worth the extra money.
#13 Royalton Negril Resort And Spa
#13 Royalton Negril Resort And Spa
Negril
Jamaica
27 reviews
Our Destination Wedding
We could not be happier with picking Royalton Negril for our wedding- all guests were satisfied! We booked Royalton Negril Resort as we had stayed at other Royalton Resorts, and had great experiences. The Groom is also from the island, so we also could have our local guest celebrate with us. We had a group 46 staying on resort and 17 local guests who came to wedding only. We unfortunately were faced with a family medical emergency, where my dad was diagnosed with cancer, just 3 weeks prior to our original wedding date in October 2018- Royalton was extremely helpful with postponing the date of wedding, without us losing any money, as we had already paid for events in full. Wedding: Royalton work extremely hard to make our event work- they still pulled off the private formal event we wanted, even with all our special requests! Honestly when planning-I had the mind set to ask, the worse they can do is say no, and always asked even if the request was extreme. Resort: Wonderful staff - friendly, helpful, engaging, warm, lovely people. The grounds are beautifully maintained & well cared for. It's has improved since the last trip! The room is exactly what the pictures show, clean and modern. We had a gorgeous view. We never experienced any issues with our room. We were upgraded to Diamond Club Luxury Presidential One Bedroom Swim-Out Suite, as being bride and groom. Favorite part was the shower and soaker tub, both us could use together after a long “stressful” day at beach or pool. As far as our butler/maids was concerned, they were great, always had room clean and restocked, honestly, I didn't expect a lot from the butler prior to arriving, but they were more than helpful, when it came to booking reservations, wedding day, taking items to other rooms for us, ordering us lunch and anything we needed. They would always say, no I will do this for you, it's not just a vacation it's both of your big day! Amazing- Food was great, our group loved the flavorful food selections- Delicious food round the clock. I'm glad we had wedding beginning leg of trip, so we could indulge. We ended our trip, with 30 min massage, using the credit provided from “smart travel session”, plus from session we got 3 night discounted stay, which is beneficial for us, as we will return to island, to visit family/friends. The only cons, I would say was a common complaint among our group was, wait times for restaurant seating, I think it was harder to get large groups to be seat together, so I would recommend splitting groups into 4-6 and you will get faster seating in restaurants outside of buffet, or have someone go at time of restaurant opening to start reservation, so they can coordinate or usually after 8pm restaurants weren't as busy. In addition, the bar would run out of specific liquor, and we would have to wait to have it replenished, sometimes, not replenished at all. Which was not cool, if you were drinking a specific drink type. Lastly, out of the 16 rooms we had booked, 2 rooms (located in building 6 4) had a musky smell to it, I think due to weather and wood (I have experienced this at other island resorts, not just Royalton)- However I had provided a welcome bag to our guest that included itinerary of events, lighter and scented candle which pretty much solved issue, as it was a strong scent. WE WANT TO MAKE SPECIAL MENTION TO Neisano & Clinton our butlers, ROCHELLE OUR MAID, DJ SMART & Taneek from wedding team, Ricardo (chef), Simone & Adrian from Martini Mix, and Hubert from bellboy team- THEY MADE ALL OF US FEEL LIKE ROYALTY AND WENT ABOVE AND BEYOND TO MAKE OUR WEDDING AND TRIP GO SMOOTHLY and one to remember.

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