Our Destination Wedding
We could not be happier with picking Royalton Negril for our wedding- all guests were satisfied! We booked Royalton Negril Resort as we had stayed at other Royalton Resorts, and had great experiences. The Groom is also from the island, so we also could have our local guest celebrate with us. We had a group 46 staying on resort and 17 local guests who came to wedding only.
We unfortunately were faced with a family medical emergency, where my dad was diagnosed with cancer, just 3 weeks prior to our original wedding date in October 2018- Royalton was extremely helpful with postponing the date of wedding, without us losing any money, as we had already paid for events in full.
Royalton work extremely hard to make our event work- they still pulled off the private formal event we wanted, even with all our special requests! Honestly when planning-I had the mind set to ask, the worse they can do is say no, and always asked even if the request was extreme.
Wonderful staff - friendly, helpful, engaging, warm, lovely people. The grounds are beautifully maintained & well cared for. It's has improved since the last trip!
The room is exactly what the pictures show, clean and modern. We had a gorgeous view. We never experienced any issues with our room. We were upgraded to Diamond Club Luxury Presidential One Bedroom Swim-Out Suite, as being bride and groom.
Favorite part was the shower and soaker tub, both us could use together after a long “stressful” day at beach or pool.
As far as our butler/maids was concerned, they were great, always had room clean and restocked, honestly, I didn't expect a lot from the butler prior to arriving, but they were more than helpful, when it came to booking reservations, wedding day, taking items to other rooms for us, ordering us lunch and anything we needed. They would always say, no I will do this for you, it's not just a vacation it's both of your big day! Amazing-
Food was great, our group loved the flavorful food selections- Delicious food round the clock. I'm glad we had wedding beginning leg of trip, so we could indulge.
We ended our trip, with 30 min massage, using the credit provided from “smart travel session”, plus from session we got 3 night discounted stay, which is beneficial for us, as we will return to island, to visit family/friends.
The only cons, I would say was a common complaint among our group was, wait times for restaurant seating, I think it was harder to get large groups to be seat together, so I would recommend splitting groups into 4-6 and you will get faster seating in restaurants outside of buffet, or have someone go at time of restaurant opening to start reservation, so they can coordinate or usually after 8pm restaurants weren't as busy. In addition, the bar would run out of specific liquor, and we would have to wait to have it replenished, sometimes, not replenished at all. Which was not cool, if you were drinking a specific drink type.
Lastly, out of the 16 rooms we had booked, 2 rooms (located in building 6 4) had a musky smell to it, I think due to weather and wood (I have experienced this at other island resorts, not just Royalton)- However I had provided a welcome bag to our guest that included itinerary of events, lighter and scented candle which pretty much solved issue, as it was a strong scent.
WE WANT TO MAKE SPECIAL MENTION TO Neisano & Clinton our butlers, ROCHELLE OUR MAID, DJ SMART & Taneek from wedding team, Ricardo (chef), Simone & Adrian from Martini Mix, and Hubert from bellboy team- THEY MADE ALL OF US FEEL LIKE ROYALTY AND WENT ABOVE AND BEYOND TO MAKE OUR WEDDING AND TRIP GO SMOOTHLY and one to remember.