Jamaica

Select one of the 6 destinations below that we have for Jamaica to narrow your hotel review search further.
Best hotels in Jamaica, based on:
#9 Luxury Bahia Principe Runaway Bay
#9 Luxury Bahia Principe Runaway Bay
Runaway Bay
Jamaica
117 reviews
Grand / luxary Bahia - NEVER GO HERE
Luxary / Grand Bahia Principe Runaway Bay Jamaica - 0 Stars - DO NOT STAY HERE EVER so as much as I had a fun time on my vacation there were several things that happened in which I would never recommend this property to anyone. Here are some of the things we encountered. 1. 4 different rooms in 4 days - first 4 days we had to switch a room each day due to a/c being broken to leaks from the roof going through out light fixture in our bathroom. We had a slip and almost fall incident in that one. 2. Beach closes at 5pm , pool at 6pm and whole resort at 12pm. - Who closes a pool and beach so early ? and the main bar at midnight ??? which by the way they stop serving at 11:50 pm as the lights literally turn off at midnight. The only positive things was the bar staff at the resort as they were awesome. 3. Not handicap accessible. - they claim to be but when I see a woman who is physically challenged, struggle to open and close a door at dinner to where I got up to help her out they most certainly are not handicap friendly at all. 4. Room service - their 24 hour room service was horrible. 45 minutes anytime to get a cold meal that more than likely was not what you ordered in the first place. How hard is it to understand "no tomatoes". Most of our meals came cold and with service from a pissed off worker that was more than likely napping when we placed the order. 5. Tiles in hotel / pool / room - if it rains you cannot walk. We saw over 10 people slip and fall all around the property. We even witnessed a elderly who was walking up a ramp with a walker slip and crack her head wide open just outside the main bar. If it wasn't for a friend of mine who was a Dr she would of been in worse shape. This place is not safe when it rains . 6. Health and safety - If you severely hurt yourself the staff has no clue what to do. As I mentioned above when that happened the tourist were more help than the staff. Their concern was asking for insurance papers and standing around doing nothing while my friend was assessing the situation and taking care of her with help from others. The staff were slow and basically didn't care what was going on. An ambulance was on the property by the Club (a 5 min walk) took 30 mins to arrive with a pissed off nurse who was on call and had no training what so ever. It was a complete shit show and this here is the main reason why I would never return. The lady ended up with several stitches in the back of her head when it was all over with. 7. We get compensation for a spa package in which we use the second last day on the resort and were told by the spa that the voucher has to be redeemed at the main desk. Meanwhile when we check out the main desk says we have to go to the spa to give in the voucher. The communication between the employees was pathetic and the run around we faced on a daily basis for things was unprofessional. Even to the point that on our shuttle back to the airport we are sitting on we get called off because they think we owe money for the spa treatment but we then showed them basic math and it was figured out 20 mins later. 8. A la Cart - The hotel cancelled 1 of our reservations due to the restaurant being closed for an emergency (or something). They give us a letter in our hotel room which states that we can select any place we want to go eat at a specific time. We make our way down to the one we chose and there is no reservation on the books. We explain the situation and of course we cannot go eat until I decide to flip out at the server and manager as I had enough. These are just off the top of my head and don't include the countless times staff woke us up with random phone calls at 3am or 8am asking us dumb questions and not respecting privacy. Along with the do not disturb sign that is left on the door which apparently means to yes knock and wake us up. overall I do not recommend this place to anyone ever. With the main reason that their staff has no clue what to do if you hurt yourself in a serious way.
#20 Melia Braco Village
#20 Melia Braco Village
Runaway Bay
Jamaica
139 reviews
Beautiful scenery
Located on a private beach, 45 mins from the Montego Bay airport. No people trying to sell you trinkets on the beach. Very little (if any) seaweed on the beach. Gorgeous white sand, sparkly multicolored water. never an issue finding an empty beach chair no matter the time of day. Very attentive and polite bartenders and servers. Confusing check in. Room not ready on time. Room was small. I wanted 2 beds for myself, spouse, and daughter. I was given 1 and a pull out. 1 small dresser for 3 people. our closet door wouldn't close, because if where the iron was hung. The light switches were missing knobs. Our toilet kept running. Scratchy sheets on the bed. Was only given towels for 2 ppl during our stay. Bar fridge was always restocked daily. Nothing that ruined our vacay, just not very lux. Cleaner kept the room very tidy. A/C is nice and cold. Buffet food was so-so. Something for everyone. Crispy bacon and Mimosa's for breakfast. Good sweets. A la Carte were great. Steak house had wonderful ambiance, staff and food were on point. Asian fusion had a fun teppanyaki show. A la carte food was good also. Staff went over and above. Jerk chicken shack was great for lunch. O grill had great burgers and fries. My daughter is a picky eater and loved the burgers. My family did the obsticle course twice. Wonderful staff. Great experience. Snorkelling was awesome. So many amazing fish including a puffer and lion fish. Bring water shoes. The best spots for snorkeling are rocky. I loved this spot for the beautiful scenery and quiet location for my family to relax. May not be great for singles who want to party.

Are you a hotel owner?