197 reviews
Good hotel if tasty food is important to you
I return to this hotel for the authentic local cuisine, the warm Jamaican hospitality, and the larger than normal guest rooms.
The hotel is large and its layout is a bit awkward. It was difficult learning how to get to the main buffet and specialty restaurants from inside the building when trying to avoid walking outside on the few rainy evenings we had. Having said that it was always totally worth it. The food and environment of the specialty restaurants (especially the Mediterranean and Indian restaurants) were amazing. As a sidenote, we enjoyed the birthday celebrations which always felt like a performance-the staff are so talented and lively!
We experienced problems with the hotels app throughout our stay. Some of the features would randomly appear in Spanish only. Some features, such as the ability to order room service would completely disappear, only to later reappear. One evening we were told to update our app and when we did so we noticed that the time for one of our dinner reservations had randomly been changed. Definitely some bugs to be worked out there.