Ocho Rios

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Best hotels in Ocho Rios, based on:
#9 Rooms On The Beach Ocho Rios
#9 Rooms On The Beach Ocho Rios
Ocho Rios
Jamaica
31 reviews
Don't go there!!
Awful!! Outdated!! Cold management!! I reserved for a week on Friday snd arrived on Sunday, they didn't have my reservation in their system because their office closes on the weekends. So I get to the front desk with my suitcases and my printouts of my booking and the lady at the desk tells me she can't find my reservation I'm not in the system. She left me hanging there for a few seconds until I asked ´ok, but I'm here now so what are my options? What do ee do now???? She asked me to pay for the night untill they sort it out the next day. Ok so I paid for that first night even dough I had all of my proofs of booking. I had booked an ocean view room and they put me in a parking lot view room. I argued with them that this is not the room described on my booking that was supposed to have the nice ocean view, hairdryer and flat screentv with cable!?! They said that this is what I had booked and that I could still see a tiny bit of the ocean pass the gazebo of the parking lot. After complaining for 2 days they finally changed our room. But I had to get my travel agency representative talk to them because they didn't hear me. The hotel is outdated, need renos ASAP. Plumbing is rough no pressure when you flush the toilet and the water temperature changes when you shower constantly from warm to burning hot or warm to cold. It's stressful!!Be ready for an experience! I will never go there again!!! My husband is Jamaican and this is by far the worst place we've stayed in Jamaica. 100$ us per night? Ridiculous!! You could have better for less money. The owners of this place don't care about their guests it is obvious. I'm providing you with some pictures of my ´ocean view room' and of the furniture getting eaten vu termites. Ah yeah I forgot to mention, they have termites in their furniture.

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