Ocho Rios

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Best hotels in Ocho Rios, based on:
#3 Sandals Royal Plantation
#3 Sandals Royal Plantation
Ocho Rios
Jamaica
7 reviews
Nice Vacation
This was our first vacation post COVID and Sandals RP did not disappoint. This is an intimate all Butler property where the staff go above and beyond. A big thanks to our Butler Tamara who exceeded our expectations. Overall, the food was very good with many options. You have full exchange privileges at Sandals Ochi, which provides over 20 dining options. Albeit, the staff at Sandals Ochi were not as friendly. Probably because it is a massive property and they don't get to know the guests as well. The demographic at this property are professionals over the age of 40. It is not a party resort. If you are looking for excitement, this resort is not for you. If you are looking for rest and relaxation while being constantly pampered to, look no further. The resort is situated on a cliff, which means you walk down to the beach and some of the food areas. There are no elevators in the east or main buildings. Something to consider if you have mobility requirements. The Beach is amazing, however there are not enough umbrellas on the east beach. If you are looking for shade, you need to claim your spot early. The west beach have ample umbrellas. A big thanks to the Beach Butlers who made sure we always had a drink and snacks. The room was clean and serviced daily by housekeeping. Like all Sandals, the property grounds were immaculate. It is about a 2 hour transfer from the airport. For safety reasons, the driver will only stop at sanctioned rest stops. It is best to take advantage of the rest rooms before leaving the airport. The drivers are not Sandals employees, so you can tip them if appropriate.
#7 Beaches Ocho Rios Spa Golf And Waterpark
#7 Beaches Ocho Rios Spa Golf And Waterpark
Ocho Rios
Jamaica
26 reviews
Beaches Ocho Rios
I wanted to send my family on a perfect, for all of us to be together and have things to do for everyone in the family, children and adults. There were in total 16 people. I spent the extra money to guarantee we all had a great time. I was very surprised at the lack of effort of the staff upon checking in. They were a little rude and I kept telling them, I requested rooms close together in advance as I am a travel agent and I know it is never a guarantee, but they just kept telling me yes all rooms were close together. They were totally scattered all over and one room did not even have a balcony. I had to put my best foot forward and continue on to have a great time. Everyone had a great time, the quality was not there as far as food and service, and we met some very rude and some very nice staff. Water park was a great success for all, pool was very nice. The Buffet at night was terrible, bad quality and very limited, not up to the standards I was expecting from a Beaches property. The a la carte restaurants were at least 2 hours long and slow service which made it hard for little's to wait. I wanted to have something for the ones with no children. My daughter did finish her Scuba diving and the instructor was amazing. When it came time for wind surfing or paddle boarding it was always the wrong time and to come back later but later never happened there was always something that they could not go and this was disappointing and the guy was rude. The great part was the Sesame Character shows at night which my grandchildren loved and the parade they had, it was amazing, the best parade I have ever witnessed. I spent a lot of money for a quality resort and I felt cheated.
#9 Rooms On The Beach Ocho Rios
#9 Rooms On The Beach Ocho Rios
Ocho Rios
Jamaica
31 reviews
Don't go there!!
Awful!! Outdated!! Cold management!! I reserved for a week on Friday snd arrived on Sunday, they didn't have my reservation in their system because their office closes on the weekends. So I get to the front desk with my suitcases and my printouts of my booking and the lady at the desk tells me she can't find my reservation I'm not in the system. She left me hanging there for a few seconds until I asked ´ok, but I'm here now so what are my options? What do ee do now???? She asked me to pay for the night untill they sort it out the next day. Ok so I paid for that first night even dough I had all of my proofs of booking. I had booked an ocean view room and they put me in a parking lot view room. I argued with them that this is not the room described on my booking that was supposed to have the nice ocean view, hairdryer and flat screentv with cable!?! They said that this is what I had booked and that I could still see a tiny bit of the ocean pass the gazebo of the parking lot. After complaining for 2 days they finally changed our room. But I had to get my travel agency representative talk to them because they didn't hear me. The hotel is outdated, need renos ASAP. Plumbing is rough no pressure when you flush the toilet and the water temperature changes when you shower constantly from warm to burning hot or warm to cold. It's stressful!!Be ready for an experience! I will never go there again!!! My husband is Jamaican and this is by far the worst place we've stayed in Jamaica. 100$ us per night? Ridiculous!! You could have better for less money. The owners of this place don't care about their guests it is obvious. I'm providing you with some pictures of my ´ocean view room' and of the furniture getting eaten vu termites. Ah yeah I forgot to mention, they have termites in their furniture.

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