Jamaica

The beach here is the best in Jamaica. Staff and accommodations great. Speciality restaurants are good. At least this time they had a small tea spoon for my lamb at grill restaurant.In general the food went down from last year. No pig roast at beach party or sushi at pool dinner.

Overall stay was fine.

We've really enjoyed our visit at oceans eden bay. Overall I give it a 9 out of 10. Our favourite restaurant was the marlin and the server Raniel was phenomenal. We will be back again

Overall we had a good experience, but we would rate the hotel 2 out of 5, because we experienced a few problems. They had to come to fix the safe 3 times; we had water coming from the ceiling, through a light fixture; when we took a shower water leaked to the toilet area and was never fixed; we were given a room with the view of a parking lot and a construction site and the workers started to work at 6:00 in the morning, making a lot of noise with their machineries, and guard dogs barking through the night. There was continuous heavy noises of trolley in the hallway starting in the early morning. We had a non-smoking room, but the smell of smoking and weed in the hallway was very noticeable. Our room was in the 4th floor but often the elevator did not work. We had hard time booking restaurants as some of them were not opened every night (and this is not stated in their webpage).

The room beachside was explained to us at front desk as meaning… not seeing the beach from your room but being near the beach. The room had a lot of sand on floor and a tampon wrapper on the floor near garbage. Also on arrival we were told that we were not entitled to coupons. Why they would bring up such an issue is beyond me. Just before we left the lobby on arrival there was a meeting set up the next day for return flight info and excursions available. However when we went for the meeting we were told she is off until Monday. We arrived on Thursday. Not a very good feeling upon entering a resort! We did go back to front desk and they had the room cleaned the next day… oh I forgot … and the screen fixed. Everything went pretty well after that. Beautiful resort, nice beaches in cove area, not a long beach though for walking alongside. Their app doesn't allow you make dinner reservations at a la cartes … it keeps saying nothing is available but if you go to guest relations they will assist you. The négril buffet had very poor service… many times we would have our breakfast eaten before coffee would be served. The other two buffets were awesome! A la cartes were the best! Excellent food! The only disappointment was at the Jamaican restaurant where we waited over an hour for our food.

Hotel is good. Can see that there are a lot of details that need to be addresses - poor painting, cables exposed, wires exposed. Lots of staff agrees with you just to shut you up. Some servers are great, while others are just slow and lazy.

Gorgeous beach and water, literally steps from the rooms, no matter where you are on the resort. Quality of the food was excellent. Staff are extremely welcoming, attentive, responsive, and kind. Extremely safe! Security patrols all hours. The sunsets are breathtaking! The spa is stellar, worth every dime. The water sports selection is excellent, equipment in great condition and the staff ensure you are safe. I would highly recommend this resort.

Resort was wonderful clean, lots of food we never went hungry! Travelled with three kids who had a blast at the water park! We went on an excursion to the blue hole which was a lot of fun and a key highlight to our vacation!

The hotel staff were friendly and swift to fix any issues with our room and were interactive for those who wanted to engage with the entertainment group or take part in activities. The buffet was mediocre, the Golden Drago a la carte was not a good experience, and the other a la carte's were good experiences. There is very little beach and the water is quote murky and filled with seaweed. If you are looking for a proper beach vacation, I would recommend the Negril area. This is definitely the party resort of the Riu trio, so if you are looking for lots of fun, this is the resort for you!

Was expecting a lot more from a Royalton since we had heard so much good about it from reviews. Certainly not what the rating is at for this resort. Very disappointed. For an adult only resort i sure saw a lot of kids on our side without restrictions, so not sure why it is called adult only resort. No free first aid either, why? Pool bar personal, access to drinks, service, cleanliness ,etc. was the worst that i had ever experience after visiting 40 resorts in my life. How do you run out of Pina Colada, water, ice, rum, etc. before 2 pm? Service around pool was minimal, i saw 1 waiter for 2 pools on one day, unacceptable for a 4.5 called resort. Also and finally, at reception we were begged to sign up for a sales pitch of 2.5 hours to join their club at a minimal cost of 40k the next morning and didn't seem to appreciate much a no as an answer, i was not there to sit in an office on my first morning away from minus -25c that's for sure. Overall rating should be more of a open 3.5-4 not just adult only. Just hate to have to say it but, not going back!