Jamaica

All was good with the exception they couldn't accommodate a few hours to my family of 5 that flight was delayed going into the next day. My family with 3 young daughters and wife had to sit around for 12 hours waiting in limbo. Airline reps were completely useless. With major flight delay the airline should have tried to accommodate us but did nothing at all. We were told numerous times to keep checking in throughout the day. Front desk said they had a room available and then 5 minutes later after speaking to male manager the room wasn't available.

Fantastic hotel with great staff! Best buffet I have ever eaten at a resort and restaurant were also very good. Diving staff and outings were great, had lots of fun. Room was clean and cozy. Only downsize is the beach. I prefer the ocean to the pools when traveling but this beach is not wide and can't swim out very far either but nice water and clean beach. Lots of chairs and spots to relax. Def will book another couples, hoping for negrik next year!

Beyond happy with my stay here. Absolutely recommend.

We enjoyed our stay and had great experiences throughout the resort. Reception upon arriving and checking out were rude and not helpful at all. It wasn't just 1 person but a few. Entertainment was amazing and definitely some stand out employees such as Bubbles and Flex. The swim up bartenders Sharon and Michelle were amazing and always polite regardless of how busy it wis. The food was fantastic and the best we've had at a resort. Davia who was on the meat station went out of her way to say hello every time. Last but definitely not the least is Winston the stage bartender. He was always smiling, friendly and funny. Rooms were small but clean but the shower pressure/temperature needed repair.

We were amazed from the second we arrived at the resort. The beautiful front desk staff were expecting us upon arrival and checking in was already organized and prompted to our astonishing room. From there we were introduced to our beautiful and wonderful concierge Jalecia who made our stay immaculous and unforgettable. She really made us feel like home and she was extremely helpful always happy to see us. Housekeeing was perfect, The restaurants and staff were all great. Pools were a lot of fun again with great staff. Beach and amenities were great and clean. Great nightly entertainment and the lobby staff was amazing. Thanks everyone for your professionalism and at the same time always smiling and helpful. This resort is highly recommended. 5 stars guaranteed.

From start to finish we felt looked after. An elegant room, with a beautiful ocean view. Fresh food always available, and a well stocked fridge! Incredible sandy beaches and even some rocky outcrops of coast where we could view the fish and crabs. Marche Buffet was outstanding in quality and choices. DC beach bar bartender Adrien went above and beyond at every request. The butler service was fantastic, most of the staff we encountered always had smiles and were happy to help. You need more bowls in the buffet, I had to chase them down every morning. Bathroom in room is wide open to entry way, a curtain on that side would be a good idea. The room we had was close to the entertainment which went on until midnight or later, so if you are not a night owl, bring ear plugs. We were in building 5, on the bandshell side. If in building 5 ask for the beach side as two couples in our party we're over there and said they couldn't hear the entertainment. Or get a room in buildings 1, 2, 3 or 4 by the Royalton beach.

Outside the hotel is wonderful. 10 stars for pool, beach and view. Inside the hotel is another story.

We had a problem at the beginning. The safe didn't work at the beginning. They fixed it the next day. The resort is huge. Later I had a problem getting into my room. I had to walk all the way to the reception to get it fixed. Everything else was okay.

this was our first all inclusive trip in 20 years (we have been to 33 countries so travel a lot). The resort was lovely and it was great to have reciprocal with the Cornwall resort next door. The room was large and although the decor and bathroom was dated, it was kept clean. We did not have any problem with hot water or pressure, we were on the 2nd floor. The food in the restaurants was very good and lots of it. There were 3 pools that were very clean and a lovely beach area at each resort. You can find lots of tours at the desk in the lobby. There are guest activities on an ongoing basis and good shows in the evening. We enjoyed our stay here.