Punta Cana

Our stay at the adult only section was very relaxing. The staff was attentive especially our personal butler Mario Candio who was super attentive and ensure all our needs were met. Breakfasts by the seaside restaurant was heavenly! We enjoyed a variety of delicious foods at the various restaurants. Looking forward to a longer return visit!

We stayed at the Adults only resort RIU Palace Macao (Nov to Dec 2024). This resort was fully renovated. Our room was located on the 2nd floor, it was nice & clean. We had two beds which we found comfortable. There is a ceiling fan above the bed which we enjoyed. The patio door curtains are opaque. On our balcony, we had 2 chairs a small table & a small drying rack. The balconies have a cement wall (approx. 6.5 feet high) on each side that prevents you from looking or being seen by your neighbours. Our maid service was excellent. We always had our fridge (beers, 475 ml soft drinks & 1.5 L water bottles) & bathroom towels/items... replenished when needed. There is also 4 bottles of different alcohol types (Gin, whiskey, Rum & Vodka) with a measuring dispenser. In the washroom you have a spacious walk-in shower with the option of a rain forest flow or hand held shower head. There are two sinks. In the closet, there are many wood hangers (approx. 22). There is a free digital safe. Wi-Fi is free in your room and on the resort (until the beginning of the beach area), we had no issues. The food was very good at all the locations we ate: Buffet (main building for breakfast, lunch & dinner). The buffet style restaurant has a wide variety of meats, fish, pastas, cold cuts, breads, cheeses, salads, sushi's, fresh fruits/vegetables, jams, Nutella, peanut butter, ice cream, yogurts, many deserts, condiments, syrups, etc...). The food & service at the four À la Carte restaurants (No reservation needed) was very good. The menus at the A la carte restaurants were revised/changed and we welcomed/appreciated the food now offered. For a little extra sweet (deserts), go to the Cappuccino Café. You can obtain many different pastries and different flavoured coffees/Teas. The service at all the bars was excellent. The 3 pools were kept clean. All public washrooms we used were kept clean. For the beautiful large beach area you have plenty of lounge chairs scattered between the many palm trees (no palapas). There are always available lounge chairs. There is an interlock pathway (approx. 150 feet from the ocean) connecting the 4 beachfront RIU hotels (Palace Punta Cana, Bambu, Palace Macao & Palace Bavaro). The location of the Riu Palace Macao is ideal for beach walkers. You can walk either way (East/West) for very long distances. We found the Beach amazing, white sand and nice blueish/green ocean water. For the gym & Spa services there is a new spa/gym building across the main lobby. Everything is very nice & new. The guests were mostly from USA, Canada & Europe. This hotel is quiet, no loud music/noise at night. The average age of the guests is approx. 55 years. The hard working hotel personnel (mostly All the same as before the renovations) are ALL wonderful, friendly & give you an excellent service with a smile from your check-in to your check-out. My spouse and I will definitely return to the RIU Palace Macao resort as we had another very relaxing vacation at this small Adult only resort.

We just stayed at Dreams Onxy Oct 12-19. We did a lot of research on their website before booking to ensure we booked a specific type of room - we wanted adults only and swim out pool. The website (and hotel map) is very deceiving as it appears that booking a "preferred" room with swim out pool is adults only, which is NOT the case. We got to our room after check in, and realized we were on the all ages side, in a room that is closest to the beach (which you THINK would be the best), however, these last buildings by the beach's swim out pools are CONNECTED to the larger all ages pool... It was absolutely disgusting. We walked out onto our deck which had an old rotting muffin smashed right into the deck, a huge plate of dirty left over food and cigarette butts..indicating they don't clean/ check the balconies/ decks between stays - OR that someone from the pool just threw their food onto it since its WIDE OPEN to the larger pool.. It was chaotic, loud and LOADED with kids. So even if you HAVE kids, I would highly recommend asking for a room with a swim out NOT connected to the larger pool. None of this is described as an option on their website so I'm assuming you'd have to call to ask for it specifically....which is frustrating. We went back to the front desk to ask for a swim out on the adults only side, which we were then informed is a "private pool swim out" and cost us almost $1000CAN extra that we obviously had NOT planned for. If we would have known the price for the room we originally wanted, we probably wouldn't have booked it in the first place since it was outside of our price range, but we could not stay in the original room... We had to wait until the next day at 5pm to move..so we had almost two days of our trip in the first room. Once we moved, the "private pool swim out" room was amazing. They're absolutely beautiful and that whole adults side is very nice. The pool is quiet and relaxing, and the service was excellent. HATE that they don't have bracelet room keys. They advertise this like a good selling point but in our opinion having to ensure your key card is with you at all times is SO ANNOYING. My husband lost one in the water park on the second day, and we got locked out of our room another time. The bracelet keys is wayyy better option. Also, we are used to having coloured bands so that staff can distinguish which side of the resort you are on. We realized we could have 100% paid for a normal room and used the "preferred" adults only pool every single day and probably the food places as well as there is no identifying way to know you're not preferred.. The food was decent, very "hit or miss". Overall would rate a 7/10 for a 5 star resort. The service was excellent, alcohol had great options and the wine was great too. Nelis at the adults only pool was the most amazing server we've ever had and definitely deserves a huge shout out! She made our day seeing her each day :) sooo kind, funny and fast! Victor Ortega (whoop whoop!) at the lunch buffet and dinner steak restaurant was also a favorite. He made us laugh every day and was super attentive in his service. The butler service is useless, absolutely not needed and didn't use. The beach was beautiful, loved that there were lots of palm trees over the chairs for shade and beauty. However, lots of pushy hustlers on the beach that constantly bug you to buy things/ get massages and are rude when you decline. Coffee shop, ice cream parlor and burger joint are all nice touches. The arcade for kids is amazing although a lot of $$.. The water park is bomb! Even for adults we had a blast on the water slides and lazy river. Overall, great resort but wouldn't do it any other way that the private swim out room adults only side. Wish their website had better descriptions of the resort layout and the room options. For a couple that want absolutely nothing to do with a kids resort, that's the most important thing to us when finding our getaway destination.

Overall very nice location, food / restaurants were very good. The buildings / rooms are getting dated. Chipping paint and even mold in ceiling areas ( outdoor bathroom areas ) was noticeable. Had a great week * definitely helped that the weather was great.

The hotel & staff were great. Rooms were extremely spacious and clean. A lil too much bleach used for cleaning.I had to air out the room, it was so strong. Coffee pot was NOT clean. I would recommend you NOT use it. Order room service. Pool side staff (bartenders and waiters) were all so friendly and willing to help with chairs and umbrellas.

This hotel was excellent in service and cleanliness. The bathrooms in the room need a little updating. It everything else was excellent. The food quality and quantity was superb. The staff was amazing. Will definitely go back again.

We all had an amazing time! Amazing staff! Buffet was delicious!

We did not enjoy our stay at this resort. Although the beach was great, which is what we were looking for, the resort itself was not great. I would not consider this a 4.5 star resort. We were looking for small and quaint, which it was, and we appreciated the additional restaurant options at the neighboring family resort. However, the Punta Cana Princess itself was disappointing. the food was less than average, very creative with how many ways they could serve a hot dog. The buffet being outdoors was VERY HOT, meals were uncomfortable, and we worried about the quality of the cold foods due to the heat. I suffered the effects of something I ate there well after my return home. The rooms were run down, bathrooms very mildewy, and just seemed no clean. The towels smelled gross, were sometimes brownish, you could tell they did not use bleach on them and whatever they did use made them smell horrible. The 3rd floor rooms were very hot due to the high ceilings the air just could not keep the rooms cool, poor design. The pool was gross, we watched them put some sort of blue liquid into it in the morning and watched as they scrubbed the edges with some sort of cleaner that went into the water, after seeing this we didn't go near it. The staff was ok for the most part but felt service was very tip driven, if you tipped, they loved you, if you didn't, you were ignored. We tipped very well but felt put off that it was so expected. We would not come back to this resort, or any princess resort due to this experience.

EVERYTHING IS GREAT AT THE HOTEL

We love this hotel! It's beautiful and immaculately clean. Every person who works there is so kind and hardworking. The animation team are so talented and always make sure people are feeling welcome and having a good time. The beach is gorgeous and this truly is a little piece of paradise.