Dominican Republic

We have been to many all inclusive as and we found this one to be the best overall Beautiful lush grounds Gorgeous beach and good seaweed maintenance Friendly and plentiful staff Food was good for an all inclusive

We enjoyed our vacation immensely. The staff from point of arrival, restaurants, bars, entertainment and check out concierge - were very lovely and helpful. We look forward to returning to your paradise.

This resort was excellent, very clean and tidy. Disappointed we didn't get the room we selected (we received 2 double beds for our honeymoon), however we did like the location and view of our balcony. Inconsistent with having the fridge restocked with water, but we made request to housekeeping through the app and they were always met. Room service was disappointing. We liked that we weren't at a party resort, however we did feel like the entertainment could have done a better job. Mostly older couples/groups 50 and we felt we were apart of the youngest at 34 years old. They really could have done a better job with the entertainment... if your 70 the entertainment is perfect. If they selected hit songs from the eras of the shows they did then it would have been much better. Over all a great resort and i would defiantly consider staying at another Riu... or this resort in 30 years. Friendly hardworking staff. Restaurant were so fantastic!

I spent the most wonderful week of my life at the Royalton Chic. I spent the extra for the Diamond Club and it did not disappoint The weather and resort were beautiful, the service from the staff was top knotch.

Note that we booked in Diamond Club and so used our butler to handle the restaurant reservations. Otherwise booking restaurants each day took some guests over an hour in line to setup. The hotel feels a bit dated, we stayed in March 2024 and in our room (diamond club) we had several issues: 1. Sliding Bathroom door was broken, it ended up locking a guest in for 30 min, after repairs, it would not close more than halfway without sticking to the floor. 2. Sliding Room partition did not work at all. It was entirely off the track so we could not partition off our room from the main area. 3. The TV's are partially broken with black lines over parts of the screen 4. Very humid in the room regardless of how AC was set. 5. Not enough spots to hang towels and bathing suits. Nothing seems to dry out at all even when hung properly. Every morning we put on cold, wet bathing suits. Overall the resort suffers the same issues as many others, Lots of seating is "reserved" by ghosts who put a towel down and then are not seen for hours. Frequently the resort ran out of clean beach towels so you couldn't reserve chairs or dry off properly. Food was fairly good but most fish, pork and beef were overcooked. Generally the burgers and chicken were the most reliably well cooked. Expect to do a lot of relaxing or socializing as the activities were limited. There is a mini golf course and one volleyball net is available. Diamond club included access to a "water park", but there are only 6 slides. The water park was close-by but offsite and after 2 hours our kids were done with it. There are also Kayaks and Hobi Cat's available and the wind was always favorable for the sailing. This is a fantastic place to go and decompress and soak up some sun while never having to worry about cooking or cleaning. But there are cheaper options for that type of vacation.

It was great, staff wonderful, beach amazing. They did not enforce the no saving of loungers which was annoying. Food was great. Bathroom in suite needed updatng

Having been to various resorts in Punta Cana and Cuba, we were curious as to how Puerto Plata's Iberostar would compare. We came on the recommendation of friends who've been visiting this resort exclusively for almost 10yrs. Our friends were not wrong - we had a wonderful time! The staff are (mostly) friendly, the facilities are clean and well kept, drinks are good, and the food was very good - in fact, we'd say the food is better than what we've had at any resort in Punta Cana and Cuba. We loved the huge pool with the walk across bridges and in-water ledges and stairs to sit on. We can't wait to bring our family here next time. We will definitely be back!

We have no negative reviews aside from the room towel issue - we received 2 towels - no hand towels/no wash cloths and for the first 3 days we had to ask for towels .. they don't seem to bring them when they do the room

We had a very nice time at the Aquamarine. The staff was very helpful and friendly always say hello and wanting to help. The food was good buffet is a bit small but good for breakfast and lunch. The al la Carte meals were very good, we had the Portifino Italian meat steak house the Hibachi grill and Brazilian steakhouse. The grounds were nice and well taken care of. The down fall is the resort needs some updating, our room was clean but older, the mattress was not to good. We had to switch rooms after the first night as we were in building 85 which is by the parking lot of the neighboring resorts staff. Was very loud and lots of beeping throughout the night.

The location is awesome! I adore tropical plants, the territory and our balcony with amazing view! The beach is not long, you need to take an elevator to get there, however it is not an issue at all)) There is a beautiful bridge to the elevator and you can enjoy the fantastic view from the height! The water was warm and shallow, the sand is golden, there are palm trees and all equipment to make your rest unforgettable! We like everything!