Puerto Plata

Our family of three arrived at GV to meet ten others for one week to celebrate the graduation of our three sons. From start to finish, we were very impressed with the hotel and staff at GV. The staff was friendly, accommodating, always a smile from housekeeping, those working on the beautiful grounds, kitchen and waitstaff. The beach was kept clean of debris too. We ate dinner at Octopus once, Ocean Grille twice and Italian restaurant once. Our favourite for service and food was Ocean. The service at the Italian restaurant was excellent! Suggest for Octopus, dimming lights for better atmosphere as it's a great, romantic space.

Had a great time

I travelled with my daughter and the airport pickup was smooth except for having to wait an hour for one passenger who was delayed at customs. When we arrived at the resort the check in experience was quick and the lobby was beautiful! It's a large resort but everything is walkable. Beautiful landscaping, nice big pools with plenty of space to swim. It was busy during the Easter long weekend so lots of guests. There were several places to eat. Our room was a good size, clean and not exactly modern but not too dated either. The air con worked well in the rooms and there was a small mini fridge stocked with a selection of included drinks. We really enjoyed the beach because it's right in the resort area, so no long walk required. You should bring water shoes though, as there is a lot of coral. Unfortunately the biggest issue at this resort is a “lounger reserving culture” where guests feel entitled to reserve the pool and beach lounge chairs all day even when they're not using the facilities! So when other guests show up to actually use the pool or swim at the beach; there are no lounge chairs left and there's just a bunch of empty loungers with towels and clips, or bags or sunscreen left on them to reserve them for the day. This should be regulated more by the hotel to stop this annoying behaviour. Just because you put a towel down in the early morning and then walk away from the pool for 3 or more hours, doesn't mean that chair should remain “yours” for the entire day until the pool closes at 6:30pm. I actually saw people bring their own “reserved” banners from home to wrap around the lounger as if it was the hotels sign or something but it wasn't. This is ridiculous and really takes away from the experience of staying here. I really feel if the hotel stepped in to regulate this, it would enhance the experience for all guests. The food at the main buffet has a lot of options for different types of foods and always had fresh in-season fruits, but in general the food was only ok, it wasn't consistently good. Sometimes the buffet foods had some bland and overcooked items but sometimes it was good and well cooked. The a la carte restaurants offer the best tasting meals, especially the Italian restaurant first and then the steakhouse second, and finally the Japanese one third. Gym was kept clean and decently equipped with free weights, pin-loaded machines and cardio machines, but some of the equipment is dated and needing repairs. There are plenty of activities hosted by staff during the day to keep you entertained, plus the nightly concerts on the resort. There's also a mini market lane that has a number of small shops. The lane was cutely decorated and the various shops sold things like souvenirs, sunscreen, jewelry and alcohol.

The resort is a bit outdated however, super clean, friendly staff and great food.

Nous avions lu beaucoup de points négatifs avant notre départ mais nous aimons aller faire notre propre opinion. Nous n'avons pas été déçu de notre semaine du tout ! Ok la chambre régulière fait un peu désuète, nous avions une chambre propre et fait chaque jour, de l'eau chaude à chaque jour pour se laver. La nourriture était surprenante et le service impeccable. L'animation sur la coche ! Les activités toutes plus malades les unes après les autres, les spectacles avec des costumes époustouflants et des danseurs très professionnels. Les animateurs sont amicaux et humains. nous avons beaucoup parlé à propos de leur vie et leur réalité en république. Les serveurs du buffet nous reconnaissent et sont heureux de nous voir, nous avons eu droit à des cours d'espagnol, cours de danse Bachata, karaoke night, foam party à deux reprises, aquaforme, activité diverses dans la journée et j'en passe ! Nous n'étions pas VIP et nous avons eu une merveilleuse expérience ! La plage est pas belle, on ne se le cachera pas par contre on a marcher jusqu'au deux extrémités de la plage et là elle était chaude et belle pour la baignade. Plusieurs piscine à notre disposition, pas toujours bien nettoyée par contre. -le coin snack pour les hamburgers en pm je n'y ai pas fait confiance, j'ai mangé que les frites .. la boulette était douteuse ! -très grand site avec beaucoup de marches d'escalier. Nous avions une chambre éloignée et pas moins de 100 marches pour nous rendre au buffet le Pearl du Cofresi et le Casablanca lui était à pied environ 10 minutes. Par jour nous avons marcher entre 4 et 6 km et monter et descendu environ 250 marches. Nous sommes en forme et avons aimé ces moments de marche surtout pour digérer le buffet, nous sommes revenus avec des cuisses d'enfer ! Personnes à mobilités réduites, ce resort n'est pas optimal à moins de prendre l'option VIP qui vient avec le transport en kart offert tout au long de la journée. -les restos nous en avons essayer 3 (le trapiche/ mexicain env.7/10) (Le Indochine qui est asiatique, moyen je donne un 5/10) et le (rodizio qui est brésilien SUR LA COCHE! 9/10 parce que rien n'est parfait dans la vie :) -nous sommes allé au océan world à pied qui est un parc aquatique, des spectacles de dauphin, perroquet, requin, loup de mer, snorkling, plage, piscine et glissage d'eau pour 70$ / personnes buffet du midi inclus. Personnel très accueillant ! Beaucoup moins cher qu'une excursion à 2h d'autobus :)

We spent a wonderful week at this hotel. It could not be better located in the middle of a golf course and just a few dozen meters from the ocean. The breakfasts were included in the price and they were amongst the best we ever had in the Caribbean. Great variety of fresh fruit, yogurts, juices, breads, pastries and eggs cooked à la carte. The restaurant in the compound is qualified as one of the best in Playa Dorada. We ate there several times and it never disappointed us. We contacted the hotel before travelling and emails were always promptly answered. Elaine Almonte and Katyusha at the reception were always ready to answer our questions and the breakfast staff was also very attentive to our needs. We had a minor problem and the general manager (Mr. José Maria Spart) took care of it immediately and in a very professional way. We were most impressed and pleased. It is without any hesitation that we recommend this hotel.

It was good but no activities, the restaurants were closed, if I knew in advance I would have gone somewhere else. The team there was good.

Enjoyed a pleasant week but didn't experience anything spectacular. Food was passable but nothing stood out. Beach was average but I prefer pure white sand beaches. Satisfied with the stay considering the price paid.

Be prepared to entertain yourself.