Puerto Plata

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Best hotels in Puerto Plata, based on:
#1 Vh Gran Ventana
#1 Vh Gran Ventana
Puerto Plata
Dominican Republic
1000 reviews
Awesome family vacations
We spent 2 weeks vacations at this hotel, from Jul29 to Aug12 2022. We choose it for 2 reasons: 1. We knew the property from a trip we did 10 years ago, and we liked 2. We knew the food is great We arrived late night, we missed the dinner buffet, but we were able to have the late snack dinner at 11pm, The checking went smooth. The hotel itself is so convenient, since the property is not huge, everything is close, main pool, beach, buffet, snack bar. If you love walking on the beach, this is the place, you can walk a lot in either direction just to realize how fortunate you are of having the best beach spot in all hotels located in playa Dorada, shallow clear crystal water, clean, no waves since it has a coral reef protecting it, and very good for snorkeling During our stay we requested a room change since the door room did not close properly and we wanted a quieter room, thank you to the Big guy for the help with the luggage. They gave us a room closer to the beach with a better view. We have the chance to eat at the 3 a la carte restaurants twice, Italian, meats, seafood, all 3 great The buffet had lots of options every day with international and local Dominican food. Thank you to the guys working in the kitchen, would be nice if you are provided with identifications so we would know your names. Thank you to the guys who provided service to us at the table: Hipolito, Dawelkys, Carlos, Xiomeris, Ana, Luis, Antonio The daily entertainment keeps rolling from the morning, we participate at the ping pong competition, darts, horseshoe, frisbee, Bingo, bachata dance classes, aerobics, water balloons throwing. They also made beach party on Thursdays, we went twice and participate at the Limbo competition, super fun. The entertainment team made a great job: Juan Antonio, Scarlett, Michael and the ones not mentioned here They also did something new, a silent party with 3 DJ's, three different music styles: you get a wireless headphone where you can pick your music, dance, and have fun, each channel will change the color of the headphone, so you know what is most popular at the time by looking at others The Hotel has 3 bars, one close to the beach (Thank you Mayerlin, Domingo), one at the pool (Thank you Olson, Beato, Robinson) and one close to the stage (thank you Jose David, Andrea and the ones not mentioned here) Our room was supplied daily with water and beer, no pops since we do not like them. Thank you, Jan Carlos, for the supplies and being nice every day, and thank you Selandria for the room housekeeping and smiling every morning. The checkout at noon went smooth with Alvania, thank you Ciriaco for helping with the luggage. Later we received a courtesy room to refresh ourselves, the bus to the airport was coming at 6pm. If you ever need a courtesy room like us, be sure to have at around 3pm. We supposed to have at 4pm, but it took 30min the process since a lot of locals were checking in on Friday. We look forward to coming back again
#7 Viva Wyndham V Heavens
#7 Viva Wyndham V Heavens
Puerto Plata
Dominican Republic
177 reviews
Pleasant Vacation!
The resort was a great experience and we really enjoyed ourselves. The pool was nice and had plenty of chairs, the food was great and there were many options to choose from. All staff members were very pleasant and always had a smile on their faces. The rooms were satisfactory and we slept well. Many areas of the resort looked to be updated. The resort is very nice and we were happy to be there. Would I book again? Probably not, but not because of a bad experience - we simply would like to see what else is available. Drawbacks (more annoyances than anything) - not many staff spoke English. We encountered language barriers often, especially when requesting extra coffee, towels, etc. for the rooms. The rooms were satisfactory and beds were comfortable but there were no drawers or shelves to store your clothing. We had to live out of our suitcases for the week. Also, a picture or two on the walls might brighten up what some would consider a drab space. The beach was simply okay - a small space where many are packed in. The panhandlers were a nightmare! We were constantly asked if we wanted massages, our nails done, to buy necklaces, hats, sunglasses, cigars, etc. It became really annoying at times so we stayed away from the beach area altogether, which was sad as we really wanted to enjoy it. Wifi was iffy - but it's like that most places we travel to. And if you're expecting to buy souvenirs at the onsite gift shop, you'll be hard pressed to find much. As stated, we enjoyed the resort and it's amenities, but we didn't love it enough to book again.

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