Puerto Plata

Had a great time at this resort Beach is amazing Walked for miles in both directions Weather was fantastic Two rainfalls but were overnight Room was exceptionally clean thanks to my housekeeper Lidia She was lovely Food was great, ate at 3 a la carte restaurants and they were all good All the staff were very accommodating Pools were clean Ocean is beautiful Met fantastic guests from all over

Overall the resort is lovely and we enjoyed our stay, we stayed in a ground floor room with a garden view but we were still steps from the beach. The room did smell musty, I would recommend bringing some air fresheners but it was clean. We had no issues with hot water. Food was good and many options to choose from. The Tiki Tiki bar was good and there were activities every night. The only downside was their sales pitch to buy into their elite collection. They won't take no for an answer, the rep at the resort follows you to your room and then escorts you to their member only area, where they hand you off to someone who takes your details, then you get a sales person & you need listen to an almost 90min pitch and then after you've told them all you're not interested they bring in a manager who is again trying to get you to sign up. Once our no was accepted, we were not bothered again to sign up. Other than that the resort is very beautiful, the beach was amazing and we enjoyed our stay.

Loved it. Beautiful beach and lovely people.

There was 6 of us in our group.....we arrived Feb 9....check in was pretty fast considering we had a private tour take us from airport so w would beat the buses.....our room was decent nothing over the top but good enough to sleep in and shower ...pool was nice but somedays a little chilly, beach was beautiful....food was great all around no complaints here about food always lots..we did both the Italian and steak a la cartes both were great...but ya gotta line up for them by 7 in the morning to make reservation and then u can only book 1 at that time and has to be for same day....snack bar was lovely.. hamburgers hotdogs, pizza, salad bar, veggies , bread and a couple other options too... entertainment was ok we have seen better but the ROCK SHOW was terrific.....some shows are at resort and some nights are at senator......tropical Ave at the senator offers free ice cream, pizza and coffee for ppl staying at playa....the animation team was good better then the staff ...didn't find the staff very pleasant really...not like Cuba that's for sure ...drinks were good but had to make sure u told them not to strong.....all in all this resort is beautiful, it's big and we would return...

We had a great stay. The staff were pleasant. The pool(s) were kept up and the bar service was good. The rooms were always clean. Issues were dealt with quickly ( air conditioning broke down, they offered us another room) and they gave us free late check out.

The Place I stayed is The Tropical, Buldings 5, it nice and Cleans

The first week we were there was fantastic. The service was excellent, the staff helpful. Within 24 hours, once the hotel stated to fill up to always full capacity the hotel changed completely. There was always something missing on the buffet tables, the staff was rushed. Beach towels not replaced on hang to dry on our room's chairs, etc. Very disappointed.

Check-in, room cleanliness, food quality, drinks and entertainment very good, beach was good, the 3 pools were nice, 1.25 hour bus ride from the airport a little bumpy, quiet resort during my stay, WiFi slow and one had to re-activate such every 24 hours, disco dark/dreary with mostly Spanish music being played, the circus show at the theater was amazing, late check out was available for $35 U.S. until 6pm, left luggage/valuables in the room/safe until departure, weather ok with a few light rain showers during the week, jacuzzi's near pool not working during my stay, low lighting in my room, had to let water run for 5 minutes or more to get hot water to shower

Be prepared to entertain yourself.