Accessibility at the beech and Customer service ma
I have to say the resort is one if the most wheelchair friendly resorts, as it is easy to roll on and very smooth. But... when you arrive to the beech, and you are booking this to be able to go to the beech, it is NOT accessible in any way. When you try to bring this up with the customer service MANAGER (Stephanie), she blatantly tells you she has no care for you or does she intend to do anything about it, now or in the future. Quote " we do not do this here and it is not a priority, nor will it be" ..... O...K....
So I found a company, randomly, on Google that rents out scooters and beach chairs ! So we ordered a beech chair, out of pocket, and was able to access the beech this way. www.scootersdr.com, on time and efficient :)
In the 7 days we were there, there were also 3 other wheelchair users at the resort that could of benefited from this, not including all the other people that are not in wheelchairs that may have difficulty walking... but hey, it's not a priority, for the thousands of dollars we pay to get there.