Punta Cana

Are you looking for a specific hotel in Punta Cana? Here are the Top 20 hotels below. Click to see all 110 hotels at this destination for which we have reviews. Return to the country Dominican Republic to choose another destination. Return to the home page to choose another destination or country.
Best hotels in Punta Cana, based on:
#9 Royalton Bavaro
#9 Royalton Bavaro
Punta Cana
Dominican Republic
141 reviews
A solid 3.5 star hotel
Note that we booked in Diamond Club and so used our butler to handle the restaurant reservations. Otherwise booking restaurants each day took some guests over an hour in line to setup. The hotel feels a bit dated, we stayed in March 2024 and in our room (diamond club) we had several issues: 1. Sliding Bathroom door was broken, it ended up locking a guest in for 30 min, after repairs, it would not close more than halfway without sticking to the floor. 2. Sliding Room partition did not work at all. It was entirely off the track so we could not partition off our room from the main area. 3. The TV's are partially broken with black lines over parts of the screen 4. Very humid in the room regardless of how AC was set. 5. Not enough spots to hang towels and bathing suits. Nothing seems to dry out at all even when hung properly. Every morning we put on cold, wet bathing suits. Overall the resort suffers the same issues as many others, Lots of seating is "reserved" by ghosts who put a towel down and then are not seen for hours. Frequently the resort ran out of clean beach towels so you couldn't reserve chairs or dry off properly. Food was fairly good but most fish, pork and beef were overcooked. Generally the burgers and chicken were the most reliably well cooked. Expect to do a lot of relaxing or socializing as the activities were limited. There is a mini golf course and one volleyball net is available. Diamond club included access to a "water park", but there are only 6 slides. The water park was close-by but offsite and after 2 hours our kids were done with it. There are also Kayaks and Hobi Cat's available and the wind was always favorable for the sailing. This is a fantastic place to go and decompress and soak up some sun while never having to worry about cooking or cleaning. But there are cheaper options for that type of vacation.
#11 Bahia Principe Fantasia Punta Cana
#11 Bahia Principe Fantasia Punta Cana
Punta Cana
Dominican Republic
110 reviews
Disappointed
The resort has changed so much since the last time we visited the complex of resorts. Room: Lost power many times and lost air conditioning. Rooms could be cleaner. Shows: Repeated on a weekly basis. Lots and lots of bugs during the show and very hot and humid sitting area. Restaurants: They have down played all the food. In previous years, they use to make the food like little animals or special characters, this time around, nothing like that. The food gave us all the runs, and my little one got sick to the point where she vomited for 24 hours (no fever), so it must have been food poisoning. All restaurants have to be booked through an app now, which is horrible. The menus at the restaurants do not match those provided on the app. The food is average. Hamburgers taste cheap and horrible. Bugs fly around the food in the buffets. I expected better. Also, we use to be able to share buffets with the other resorts in the complex, but no more. We had family staying at the Ambar and never got to eat with them. We asked management to allow them to come to our buffet for lunch (not overcrowded at the time) and they were refused. Beach: Not cleaned, seaweed everywhere. Parasol areas were not cleaned properly either. Stores: Very expensive. No discounts on any items, no bargaining. No customer service. Front desk & Reception: Asked for a special service, and at the end learnt that the service had to be paid in cash, which we did not have at the time. It would have saved us a lot of time and stress/arguing to know that the service had to be paid in cash at the beginning of the meeting. After we did not take the service, reception acted cold towards us, no smiling or hellos anymore, especially the man that we checked-in with.
#13 Bahia Principe Grand Aquamarine
#13 Bahia Principe Grand Aquamarine
Punta Cana
Dominican Republic
295 reviews
Not the best, not the worst
We expected a bit more from this resort given the reviews, but were ultimately underwhelmed over all. Pros: The resort itself was nice, well kept, and generally accessible for people with mobility issues. The beach was lovely and clean, but was a bit cramped and had lots of vendors walking around. The shuttle service was a nice, consistent touch. The a la carte restaurants were generally quite good, but you had to make a reservation way in advance on the app to get a spot. Cons: The resort was generally somewhat disorganized, the food was mediocre, entertainment non-existent, and the service was pretty inconsistent. The customer service staff were nice, but we would have liked to have more of the resort features explained to us upon arrival (where we could go and not go, activities etc). Generally staff other than a few people were pretty disengaged most of the time. We also found that our room wasn't cleaned consistently unless we asked and tipped (particularly if we needed extra TP, towels, floor swept, garbage changed - you can't flush TP down the toilet). The room was very dated and bed was hard, but we made the most of it. The buffet was very mediocre at the hotel as well as the beach (food was cold and often not replenished, there wasn't much variety, there was one spoon/tong for multiple dishes of food, had to wait a long time and tip for hot food like meat or eggs, tables often missing cutlery, staff kind of disorganized with a lot of people just wandering around). The entertainment was generally non existent - mostly dancing every night, no shows. They had games by the pool, but seemed to cancel other activities that people may have been interested in (e.g. rum pairing/tasting). Also ended up having stomach issues by the second day (didn't drink the water and travel regularly), and was eaten alive by mosquitos and sand fleas. A few people on our flight said the same thing, and some ended up switching resorts. It seemed more effort and money was put into the neighbouring Ambar than the other resorts. Would not say this is a 4.5-5 star, probably a 3.5.

Click to
see hotel on
Google Maps

Are you a hotel owner?

Copyright © Monarc.ca 2008-2024