Riviera Nayarit

A very clean and well maintained resort! The pools and beach were spectacular! The food selection awesome! The staff very accommodating and the service was always friendly.

We have never stayed at a Dreams resort, but we had heard they were great for families. This resort is one of the few that were built to be a Dreams/Secrets resort (many others were purchased and then rebranded as a Dreams resort) and it's fairly new, built in 2021 I believe. It's expansive and there is always a pool or restaurant to go to without much wait. You never feel like it's crowded or that you have to wait in a long line. Our kids (ages 3 and 6) loved the pools, waterpark, poolside grill, and especially Kids Club (starts at age 3). The rooms were well designed though there is construction going on next door to the resort that does impact some of the views of the more expensive 'oceanview' rooms. In this respect, I'd advise not splurging for the oceanview until the construction is complete. As for the staff, very friendly and accommodating. Great entertainment--fiesta night, fire show, st. patrick's day event. Good fun for the whole family. Make sure to ask for a VIP access for at least one day to try the Secretes French restaurant called Bordeaux--it was amazing. Also, Sofi at concierge was super helpful with setting us up with access to the restaurant.

We had a good time at this resort this March. Friendly staff, perfect hospitality, great food, fun activities and shows. As a family with 2 boys, we enjoyed a lot and recommend this resort.

Everything was above of what we expected. The hotel, the room, the food, the service, over all it is first class. There is not much else to say. it is a Palace !!

Room smelled musty like a basement aggravated my allergies got moved to another room staff very good on this request

Great location on a beautiful walkable beach. Balcony room with an ocean view was nice. Beds are super comfortable. Bar staff and servers were very friendly and welcoming. Buffet is ok. Mexican restaurant was horrible with tasteless food and the captain was very rude to us. Had a reservation and after we were seated he asked us for our reservation which we already did. There was no one in the restaurant. Had to change rooms as the first room on the 2nd floor smelled horrible and the bed linen was damp. The hotel lounge could use an update with more seats for guests. Overall hotel is in great location but could be much better with better food and allacart restaurants.

My wife and I enjoyed our two week stay at this resort. We love the location. We did not know that you share the grounds with the Condo Owners at the Villa Magna. These folks take a lot of the loungers and space from the Wyndham Alltra guests.

The staff there make a huge effort to make sure that you're happy. Every time when we were searching for an item on the buffet Food & Beverage manager Alfonso went into the kitchen and produced it for us. Apparently no one had ever heard of having bacon with your eggs for breakfast or drizzling oil and vinegar on lettuce and other outlandish practices such as toasting a slice of white bread. All in all a pleasant holiday full of surprises and moments of astonishment.

We arrived to a lobby full of locals and plates of food all over and spilled drinks and cups. I must say, as a travel agent walking into this was shocking. We checked in online and still waited 45 min to check in. Room was not what we asked for. As we were walking with the bell boy through the lobby, I slipped and fell from drinks that were spilled on the floor. There was not one caution sigh to be seen. I went to customer relations were Jessy Gomez was very helpful. Went to the room, I could hardly move my neck and had a terrible sleep. The next day Livs Manvel from the front desk who was amazing moved us to a ocean front room. The room and view were beautiful but the weddings everynight with crazy load music was a nightmare. Once again we could not sleep. Food was very good and the servers were the best. The sports bar was the worst because all the servers did was wait on the locals so we left and never went back in. The pool snack bar was the same. All they cared about was the locals. Never went back there either. Pool was small but the amount of locals in the pool was terrible so we spent all the time on the beach. Beach and service on the beach was great. The grounds at this resort were beautiful. I have never seen a resort that was so wonderful to walk around. It is sad to say that I would not return here for the simple fact that the locals take the place over and the ocean front rooms are right above the wedding venue and the music is ridiculous loud. I was at the Grand Palladium Jamaica in Oct 2024 and it was amazing. They need to make some changes at this one.

Amazing from arrival to departure. Excellent food, excellent service. Room was spacious. Whole resort was kept spotlessly clean.