#16 of 24 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Riviera Nayarit
This trip was beyond our expectations. The staff were all excellent. Our room view was really pretty. We had upgraded to preferred and were glad that we did. The food was excellent everywhere we ate (Olio, Bordeaux, Portofino, Mezze). We had Oscar on his first night at Mezze and he was very sweet. The short rib was so great I ordered it twice and my hubby loved the mushroom ravioli at Portofino. Plus the snacks and lunch at Preferred Club, room service and poutine were awesome. Breakfast at Preferred Club was great every day. We honestly can't say anything negative about this resort. The beach, although not swimmable for beginners which we knew in advance (cool to watch the surfers) was super lovely to walk along both directions. Shout out to Danny the Pool Concierge who was super sweet and knowledgeable and all of the staff up there on the Rooftop; Dario and Julio! The pools and warm tubs on the Rooftop Preferred Club were a great place to hang out all day. We also enjoyed the music and shade in the afternoon down at the Barracuda Bar. At the Secrets Lobby Bar, Alex, Gabriella and the whole team were awesome! You can tell everyone here takes great pride in their jobs. Elizabeth our butler was helpful. We needed a couple things in our room and used the app….extremely responsive and helpful. We never felt the need to ‘save a lounger' or rush anywhere….it did not feel crowded at all and everyone had a smile on their face. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
It exceeded our expectations!
The weak points
If you are expecting a swimmable beach, this isn't for you.
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Fantastic