Puerto Plata

Travelled from Halifax with a group of 17, families with older children 15-22. It was our second trip to Puerta Plata with this group late in April (due to university exam schedules) and had an awesome time. Overall this resort is a little older but the upkeep and ongoing renovations make this a great value for your money. The grounds are very well kept and there was continuous morning grooming around resort/pool/beach. The buffet had a large variety of fresh food that was replenished regularly with very good quality. The beach buffett had the usual lunch options of pizza, fries, burgers and nachos but also offered a full salad bar and fish/beef/chicken options. It also had ice cream and cones. Japanese and Italian a la cartes were very good and they did their best to accommodate our large group. We thought the Mexican was only ok but no one left hungry. Premium drinks were offered at all bars and there was a drink menu to pick from which was nice after filling up on the usual drinks. All servers were very friendly with the usual waits during busy times. Pool seating was busy but with a small group I'm sure you could find a few seats even during busy times. The beach had available seats all day which was amazing in my opinion. Also not a lot of vendors all day at beach, they came and went with out a ton of interaction and they were all friendly. Lobby was great, shops were great, shows were great. We played pickleball with our group a few mornings and Pablo at the rec centre was awesome. There's 2 real courts and they offer equipment. Disco was fun for younger members of group, opens at 11:00 Taxis in town were a great option for a day trip and pretty cheap. Overall I think that if your looking for a solid 4 plus star resort, this would be the place to visit.

Older resort but very well kept.

The Senator Resort is great! My husband and I can honestly say that we had a wonderful trip a great first experience. Staff was absolutely amazing, Beaches and views beautiful. The buffet was amazing, something for everyone, breakfast was our favorite. Resort was extremely clean and the ground keepers were always on the go with up keep. Our accommodations. Rooms were very clean. We had a swim up room and we took full advantage of that and how quiet and relaxing it was. We were lucky to have great neighbors. Amazing to watching the cruise ships come and go. We only went on one excursions, the city tour. Highly recommended, an eye opener forsure. Our tour guide was amazing and knowledgeable. Our only complaints are that we weren't told that extension numbers were on our key card envelope in form of a QR code and that we were able to have room/bar service along with other serves and requests. We also believe that check-ins (3pm) and check-outs(12pm) should accommodate the flight arrivals a little better. Our last day was a bit upsetting based on checkout time being noon but our pickup to the airport wasn't until 7pm and we weren't able to receive a late checkout. Although there is a storage room for luggage, the inconvenience to have to pack and unpack in a small room to beable to still enjoy the pools and beach for that remainder of the day is discouraging. The resort bathrooms are not the easiest to change in. Overall wonderful time and we will definitely return with a better knowledge of things we learned.

Overall disappointed with the resort

This resort is in great need of some TLC. The staff at the restaurant the bars and the rooms were great. The check-in was unbearably slow. The food was OK, but by the end of the week was getting very tiresome repetitive. The pools were very nice and enjoyable. Terrible beach. This resort has stairs everywhere. And we never had hot water in our rooms even though we asked many times we were told the pipes were old and that was the best they could do. If you want, just a nice relaxing holiday with no bells and whistles then this is the place for you.

A group of four, we enjoyed the hotel. The food was fantastic, the site very clean and staff was great. We would all go back anytime.. There were always enough chairs at the pool area as well as the beach area. It was a great value!

We spent a wonderful week at this hotel. It could not be better located in the middle of a golf course and just a few dozen meters from the ocean. The breakfasts were included in the price and they were amongst the best we ever had in the Caribbean. Great variety of fresh fruit, yogurts, juices, breads, pastries and eggs cooked à la carte. The restaurant in the compound is qualified as one of the best in Playa Dorada. We ate there several times and it never disappointed us. We contacted the hotel before travelling and emails were always promptly answered. Elaine Almonte and Katyusha at the reception were always ready to answer our questions and the breakfast staff was also very attentive to our needs. We had a minor problem and the general manager (Mr. José Maria Spart) took care of it immediately and in a very professional way. We were most impressed and pleased. It is without any hesitation that we recommend this hotel.

It was good but no activities, the restaurants were closed, if I knew in advance I would have gone somewhere else. The team there was good.

Enjoyed a pleasant week but didn't experience anything spectacular. Food was passable but nothing stood out. Beach was average but I prefer pure white sand beaches. Satisfied with the stay considering the price paid.