Huatulco

Booked a 2-week all-inclusive vacation package in February 2025 to the Dreams Huatulco Resort and SPA, a Hyatt affiliated property. We have been to Huatulco previously and stated at the Barcelo and Secrets properties. The Dreams property was clean, and the food was varied and average. The wait at the food venues was minimal. The room felt damp with visible water stains on the ceiling and walls. The availability of loungers by the pools were limited and always taken by guests leaving towels on the loungers by at least 6AM. The loungers on the beach were few and similarly taken early. On four different days at around noon, guests escorted by hotel staff were permitted to choose where they wished to have their loungers and umbrella placed asking guests (including us) to move to allow these guests their preferred places by the pools and on the beach. This was very disrespectful and inconsiderate as the facility (due to lack of loungers and space) requires all guests to “reserve” their loungers by 6AM. Locals given preference when waiting to be seated at a restaurant and being served at the bars. The facility and its guests appeared non-welcoming to same sex couples. Daily there was Hyatt staff approaching guests at the restaurant, sitting at their tables and selling membership to the Hyatt “club”. The Secrets property, service and clientele it attracts is far superior to Dreams. Do not recommend Dreams as the place to stay.

This place is really a cozy humble little hotel. The breakfasts make it super. They have so many breakfast options made fresh to order. Food is authentic Mexican and delicious. We traveled with a baby and made a request with the hotel for a ground floor with pool view and had just that. I think all rooms though have a pool view. The swimming pool open for swimming until late... usually 9:30pm approx. Often they have live music performing and people dancing just by the pool and people dancing around. Lights around pool and fun flashy lights in the pool and it's a wonderful atmosphere. Employees are generally friendly and helpful. They made my toddler feel special as well. If you have any mobility issues or have a stroller, I would suggest requesting ground floor. To get from point A to B will never be more than a 1 and a half minute walk. What i will say is they have the funniest Iguanas living there at the hotgel that come out and lounge by the pool and go in for a dip even if you are swimming. If you are freaked out by that then you will be in for a surprise. They were harmless though The only thing I was not a fan of was poor lighting in the room. Some lamps didn't work properly and trying to apply makeup despite having the magnifying mirror at the hotel was difficult. Rooms are old but still functioning. Floors look dated but that did not affect my trip. One more thing to mention.. when we had housekeeping, I think they were only making the beds. I didn't see them sweeping and could still feel sand on the floor.

Overall our vacation was fantastic. First few days and the last few there was hardly any wind, great for swimming in the ocean. We did hear that it was windier than normal. Getting in and out of the airport was so easy. Hotel was small, but that didn't matter ar all.

We were greeted with an attentive staff. We spoke some Spanish which was helpful and the front desk persons all spoke english. The building was beautiful and rooms very generous in size and amenities.Water was available by the large jug. Chahue Beach is only 6-7 min walk away but probably not best swimming beach...great beaches are only 10-15 min taxi ride away and taxis are very inexpensive.

I sure do not recognize the picture above from the property that we stayed at!

Clean rooms , nice staff but very little English understood, food expensive not much selection an all inclusive would help, no ice machine except from bar , no fridge or coffee maker in room, pool was cloudy needs more chlorine daily, no entertainment, very quiet at night