Dreams Huatulco Resort And Spa

I expected so much more from this resort. The facility is tired, run down. Our room was very musty smelling. Broken tiles everywhere, bathroom falling apart, ceiling in woman's bathroom at the Italian restaurant is literally falling down. The food was average at best, the drinks were dismal. Cocktails all tasted like they had aspartame. Olive juice and olive in a lemon drop martini? We went to the Italian restaurant one nite and actually had a nice meal. Returned for our last nite, ordered the SAME thing, had a completely different meal. No consistency. I will say the beaches, pools and staff are fantastic. However, that's just not enough to make me want to return. [Details]

I'd never stayed at a Dreams resort before and I would recommend it! There were a few things that weren't perfect that I mentioned in weak points but overall I did enjoy it. Huatulco is a beautiful lush place if you've never been. I will definitely come back. [Details]

Huatulco was amazing. The water and climate are incredible- clear, fresh water and soft golden sand basking in 32 plus degrees every day. The service in the hotel was fantastic; staff can't do enough for you- so friendly and accommodating.
It's an awesome resort. [Details]

This was my 4th time to Huatulco but the first time we have stayed at dreams. The resort itself was lovely but starting to show its age. Not a problem. The staff were all very pleasant and willing to help. I only have 3 complaints! 1st was the second day of our holidays we went for lunch at the ocean side restaurant and there was really no food out for us to eat, so then we went to the other buffet restaurant and the same thing, no food! This was at 1pm. 2nd complaint was if you are a smoker don't waste your money! We don't smoke but the other couple that we traveled with were smokers . They really didn't have sufficient smoking area provided for them. Not even on the beach! Very few spots and far in between them to get to. I felt really bad for them. 3rd complaint was the chair cops! We always got up early to go and save our chairs...well 3rd day when we put our towels and belongings on the chairs and then walked over to get coffee which is located opposite side of the resort where we had our chairs. When we came back our towels and belongings where gone! We were then told that we can be away from our chairs longer than 20 mins. Wow this made us furious! This means we can't go for breakfast, lunch, or even a walk on the beach! Wow very upsetting to us! The chair cops were very rude and laughed and mocked us as we complained about this! For these reasons we will never stay at Dreams again! [Details]

We had a great week here travelling with two other couples. The food was good and there were lots of a la carte choices. The resort is clean and close to amenities and town if you like to explore. The nearby mountains are beautiful and fun visit. [Details]

Stayed at the Dreams Huatulco for 10 day. You can tell this hotel is starting to get a little tired. We had 10 days of none to marginal air conditioning. They are a little understaffed as wait times for drinks around the pool can be a little long. If you want a "good table" for the evening events you have to pay extra. Probably will not be back to this resort. [Details]

Very nice great beach great food and staff [Details]

Will not be going back to this resort. In past 14 months have been to Dreams in Huatulco 3 times. Enjoyed our first stay (Feb 2022)but the resort has gone down hill since then. Floor tiles needing repair, water leaks in hallways and the food is not very good. [Details]

We enjoyed our stay at the Dream Huatulco. We appreciated the size of the resort, the cleanliness of the resort and rooms, and the food/drink selection [Details]

Hotel is lovely although it looks like it has suffered a bit in attention to detail from 3 years of very few vacationers. This was our first Dreams vacation and we were a bit underwhelmed from all the advertising of the brand. One of the double beds was extremely uncomfortable, and they were actually installing new mattresses as we were leaving. We stayed in the middle older building where you see everything but also hear everything. The 'Ocean Front' room that we booked was actually an 'Ocean View' room and we were told there was no such thing as Ocean Front. (Although the view WAS spectacular). We did not want to use phones so had to ask for a print out of the room service menu as they have the QR code posted everywhere to get any info throughout the hotel and in the room. I guess we're still old school. The room needed a bit of TLC - toilet seat was round on an oval toilet so tilted to the side, black painted blotches on the full length mirror, the fan for AC was very noisy so we had to turn it off once in a while to hear the TV. The ceiling fan was even noisier. The WIFI in the room only worked 1 afternoon after reporting it not working several times. I had to do an online webinar 2 mornings so had to go up to the club to use the WIFI there. Once we got over the little annoyances we relaxed and had an enjoyable time. Staff was very friendly and helpful. The food was good - especially the room service. [Details]

Overall the Hotel is nice.

Great - the 3 infinity pools and 3 other large pools are fabulous. There are no wristbands, no towel limit and no reservations required for restaurants.

Good - food quality is quite good and consistent with other Dreams. Pool/beach side service is also relatively available.

Needs improvement - It needs an upgrade in the rooms as they are very dated and beds are ok but not great. Some of the common areas also need updating, there is cracked cement missing.

Most frustrating - there are not enough chairs around pools or on the beach unless you get up at 6am. [Details]

Sanitization was exceptional, food was awesome, beds very comfortable. Service exceptional. [Details]

Our stay this past week was everything we hoped for! [Details]

The hotel is in a great location and we found it very quiet and felt very safe.
We found the food very good on a whole. We found that some of the staff in the specialized restaurants could use extra training. For example on the Asian restaurant which the food was excellent, four courses where brought at once on chipped plates.
I would reconsider booking and paying for Preferred Status as the beach which is designated for only Preferred Quests Only is wide open and id's are not checked and used by anyone same as the Preferred Lounge. [Details]

A beautiful tropical setting with warm Pacific surf, plentiful sun, sandy beaches and good snorkeling. [Details]

Would definitely return - wonderful weather, pools were great - especially infinity pools. Staff were all very friendly and helpful. Easy to arrange tours, etc. Very reasonably priced tours. Rooms were modern and clean. Beds very comfortable. [Details]

was very nice beds were good pools were good missed swim up bar would go again [Details]

After having travelled for winter vacations for over 15 years, this resort has been the best yet ! The preferred room was excellent, from the view to the maid service. The food and food service on the resort is second to none. The beach and pools have numerous chairs and the preferred beach bar serves great drinks. [Details]

This hotel was beautiful, Very clean, wonderful decks to sit out on in the eve and see the beautiful view, staff were amazing - friendly and helpful and very welcoming, the food was great, the room had everything we could need (we upgraded to full ocean view before we got there), the grounds were beautiful and constantly maintained. 43 peso short taxi into town or an hour walk- either way very safe! We spent most of the time swimming and playing in the waves. Everyone we spoke with loved it the same. Paradise. One thing to note: the first number of your room number is building, the second number is your floor! A lot of people had trouble with this on arrival and we weren't told. [Details]

This was our third stay at Dreams Huatulco, Very nice clean complex, staff are extremely nice and attentive. Wide variety of food, something for everyone. Lots of Canadian guests, mostly adults. Pretty hard to complain about anything. Definitely would go back. [Details]

Very clean hotel and well laid out. six pools to enjoy so never a problem finding a chair. Friendly and helpful staff. Restaurant staff work exceptionally hard. A la carte restaurants did not require reservations and wait was minimal if at all. Valentine's Day was extra special with roses for the ladies and the decorations, lighting and custom picture made it perfect. Always entertainment in the evenings. Large beach area with plenty of chairs. It was hot and sunny every day. [Details]

This is a nice hotel and the staff are very friendly and helpful. Our stay from Dec 12 to 19, 2017 was good as the weather is fantastic in Huatulco. The hotel serves high end booze if you ask for it and the mixed drinks were generally good. If your looking for a relaxing vacation this is the place for you as it is not a resort that has a lot of young people wanting to party. There are 3 infinity pools overlooking the ocean, one of which is an Adults only. There are 3 other pools on the side of the hotel. The hotel is very clean. The only downside we found at the Dreams was that if your one to need a huge food selection at the buffet then this is not the hotel for you. They have a modest buffet selection but what they have is pretty good food. [Details]

Check in was quick and flawless. The staff at the hotel are extremely friendly and courteous. The bar service at the pool is excellent. The food is very good and choice is unlimited. The rooms are renovated and clean and the resort is kept extremely clean. No wrist bands required here. [Details]

My husband and I did not have one complaint about this all inclusive vacation. The staff were amazing, always freindly and attentive. Wonderful food, dining and drink options, beautiful, immaculately kept hotel and grounds. The beach was great and the weather was sunny and 30 degrees everyday. I could not have asked for anything more and cant wait to return. Thank you for a fabulous holiday. [Details]

The weather is perfect in huatulco. Above 30 degrees every day. Hotel is very clean. Staff are great. Rooms have all the amenities you need including sunscreen. We had a tropical view with jacuzzi on balcony which was fairly private (5th floor) and very quiet. Opt for one of these rooms if you want to have more quiet time in the early evenings/night time. Hotel is "medium" sized. Easily accessible with flat ground everywhere. Only take 5 min to walk from one end to the other. Food was good at all the restaurants. Japanese was our personal favorite. However "no reservations needed" meant if you didn't go for dinner before 7 pm, you could be on a waiting list for over an hour to get a table. Made dining at a decent hour not always an option. There is live music in the lobby each night. But other then that there isn't much to do after dinner. [Details]

Just spend two weeks at Dreams Huatulco and it was a great vacation. We love Huatulco for its weather which was fabulous but the resort was excellent as well. Facilities, food and staff were all great. Only complaint I have is our room was near a large air conditioning unit which made quite a bit of noise. If I return I would ask for a room further away from that area. [Details]

Room: Beds very very small and uncomfortable
Food: Very average which is expected at an all inclusive; lack of variety compared to other resorts. Two options (Gill and Oceana) not open. Italian option was for Adults only so they provided us with the menu at the Mexican restrarant which was nice.
Pools: Very nice and lots of them
Beach: Awesome beach
This hotel was all about the location. I would definately go to Huatulco again but not this resort.
Sunwing representative was on time for pick up which was nice. [Details]

Dreams Huatulco is a lovely resort. All public areas are extremely clean. The beach is great (the water can be rough). Bar service on the beach and around the pools is usually very good. The food choices are varied however I find resort dining gets tiresome, but everything is fresh and there are several a la carte restaurants. No reservations are required for a la carte dining which I love. Service throughout the resort is very friendly. [Details]

Spent 7 days,early Deember 2015 at Dreams. Great time of year to go and relax. Resort was not crowded and the weather was great. Staff were very helpful. Thank You to Oscar who arranged a room with an excellent view/Preferred Club.Refreshment service by the pool was outstanding. Ismael , the server , entertained the crowd by singing and playing guitar.Resort has a great lay out. Cleanliness of rooms and resort was outstanding.A La Cart does not require a reservation.Highly recomment this resort. [Details]

A very mixed review:

The Good

The staff could not be more helpful. They really were top drawer, especially in the Explorers Club.

The Bad

The beds were small and uncomfortable. The pillows were sub par.

The Ugly

The food. The chefs struggled for mediocrity. Only on the rarest of occasions were they able to achieve it. [Details]