Park Royal Beach Huatulco

amazing time spent. people are very friendly and nice. Definitely going back. [Details]

A couple of years ago I spent my vacation with you and it was very good. This time however for the whole stay I could not find anyone to have more than a three word conversation with. Also when we went to leave, we spent three hours cooling our heels in the lobb y.We were not permitted to have lunch or attend the bar while we waited for the shuttle. Fortunately we were allowed to use the bathroom. [Details]

Wonderful stay and would highly recommend this place to others if you like quiet and beauty. Very helpful and friendly staff. [Details]

The resort was overall ok but need to have a better buffet, food selection was mostly Mexican foods, a la carte restaurant menu selection poor with limited variety. [Details]

Very clean with nice staff but that's it. The food is mediocre. The noise from the lobby bar can be heard from most rooms - having it as the venue for the karaoke is a poor decision. The evening shows are amateurish. The entertainment staff seem to speak English but MOST of the activity instructions were in Spanish. The website promised kayaks but there were none. Our best 2 days were when we left the resort for snorkeling from the fabulous nearby bays.
Friday and Saturday were the worst because bus loads of weekenders arrived intent on being loud, obnoxious and drunk. [Details]

Park Royal Huatulco is a lovely hotel. It was clean enough and the staff are amazing. There are definitely areas that could improve but for a fairly inexpensive resort, not much to complain about. There is a lot of walking involved - but there is also a shuttle that can be taken up to the 10th building. Fortunately we were staying on the 1st floor.
The A/C didn't work in our room, we asked for it to be fixed twice and it didn't happen.
Shower drain flooded our bathroom - was repaired after the 2nd day but plugged again on the 6th day
No facecloths or hand towels stocked - had to ask every day
Beds are terrible and it took a day or so to find a good pillow. Husband slept on the pull out couch, diagonally to avoid the bars, because the beds were so uncomfortable.... BUT they were very clean.
Website stated there were kayaks and waterbikes and showed a pool table in the lobby - NONE of that is there. The only thing for the kids to do, other than the beach, which is why we were there, was tennis. They played every day.
Beach club was wonderful - water is very rough, so snorkeling was out. But everyone enjoyed the surf regardless. There are alot of vendors walking thru the beach, because there isn't much shopping near the resort. You can take a taxi for $43 (pesos) to Santa Cruz and shop there and we did a couple of times. [Details]

Overall it was an enjoyable week.The beach is always wavy with an undertow and a sharp drop off 20'out.the, beach is a steep hill. There is a very small flat area at the top with not enough shade, and not enough of the uncomfortable plastic loungers (worst on the whole Bay) We didn't see an empty chair between 10:am and 4:pm the entire week.The 2 pools were always clean.The biggest let down was that we were told we wouldn't like our room while checking in and were offered an upgrade for $38 usd per night.later it was offered for $30. We were told by other guests that they were told pay for 4 nights and 3 were free.We paid for the upgrade and got a beautiful room on the 10th level.This resort has lots of walking and stairs if you want the exercise.If not there are plenty of shuttles to take you anywhere on the resort.Overall the food was acceptable and sometimes good. [Details]

The overall experience at the Park Royal was fantastic. We loved the size of the resort. The staff goes above and beyond to make sure your stay is a good one. The food was excellent - great selection, always piping hot at the buffet.

While the actual hotel is across the street from the beach, it's absolutely no inconvenience to get there. The cars are running at all times back and forth. And thank goodness for the cars because climbing up the hill at the end of the day after the excellent beach drinks can be a doozy! We will definitely be back to the Huatulco area and would definitely consider staying at the Park Royal again. In fact, we met a couple of couples who have been to the Park Royal multiple times. That says a lot about the place. [Details]

Overall it was a great experience and we would go back. [Details]

We enjoyed this hotel very much. It was up to 4 star standards and likely only graded 3.5 because it wasn't right on the beach. The views were beautiful, the rooms clean, the food good but not great. The hotel staff were very attentive, quick and friendly. Beach club very nice but could use few more loungers or get there early by 8:00 to get one. the little carts that drive you there came every few minutes. If you want quieter time the 7th floor pool are is lovely and quiet spot with spectacular ocean views. [Details]

Food was really hit and miss and mostly a miss.For a 3.5 star, I could live with it. What was the most disappointing was some of the service. At times, I could not get any server to get me any kind of drink and would have to go up to the bar to get my own, usually at lunch. If I got service reasonably quick, I would tip and if I had the same server, service would be great.I think a couple of the daytime servers were predjudiced against white people and hence no service. The very vast majority of the people at the resort were Mexican the they were very friendly and helped with my limited Spanish.
The view from the 10th floor was great and the room was very clean and comfortable.
Would spend more $$ and upgrade to a better hotel, [Details]

The staff were friendly and helpful - especially Jais - the waiter at the 7th floor restaurant provided outstanding customer-oriented service. We were on the 10th (top) floor (corner room) and loved our amazing ocean view from the balcony (and view from huge tub with sliding door onto balcony). We had a big room with comfortable king-size bed, sitting area, and small fridge.

This hotel is built into the mountain - very interesting architecture with some corridor walls even being natural rock. Walking up the hill to the 10th story can be tiring in the heat but carts are available to take you around the resort and are relatively frequent. There is a neat funicular that takes you part way up from 9:00 a.m. to 5:00 p.m. Nonetheless, if you don't like to walk or have difficulties with stairs, this hotel is probably not for you.

We were there at the end of March and given that it is a relatively smaller hotel, we quickly recognized all and got to know many of the other Canadians staying there - there was a friendly community atmosphere.

The day activities were better than expected with water polo, volleyball, aquasize, cooking lessons, guided beach walk to see the fish, etc. but relax and don't expect them to start exactly when indicated. I had expected the advertised "non-motorized watersports" to include things like plastic kayaks, which were not available.

Some of the evening entertainment was excellent like the dancing and Las Vegas/Cirque du Soleil night. Some was average - bingo. We missed the karaoke because we didn't realize it was held at the lobby bar rather than the Playa Club where the other entertainment was held.

We really liked the selection and quality of food. We had breakfast at the 7th floor service restaurant with various fresh fruits, fresh yogurt, granola, and choice of made-to-order eggs and pancakes. The buffet at the Beach Club was also very good with a good selection of interesting salads, fresh vegetables, and every night there was fish, chicken, pork and other entre options. Some nights were themed food like Japanese!

There are many interesting birds in the area, especially in the mornings. I recommend getting up early one morning to walk down to the beach to see the sun come up over the ocean (about 6:30 a.m.). Do it early on during your stay - you may want to do it more than once. I saw lots of birds including parrots and squirrels on the walk down.

If you are expecting a 4 or 5 star hotel while paying three star prices, you will be disappointed. The hotel was built in the mid 80's and requires some maintenance. However, it is clean and everything worked for us. Our experience at the Crown Pacific exceeded our expectations and was truly exceptional value for what we paid. [Details]

hotel was okay, food was same day to day and the tourist tax??? some people got charged and others didn't?????? 50 pecos each??? the staff could be alittle more friendly maybe hi would be nice>> [Details]

We had a great time! [Details]

We had a great experience at the Crown Pacific. The staff were friendly and very eager to please. [Details]

Clean hotel and great social aspect.
Beach club and 7th bldg. pool enough for the amount of people in hotel.
Never seemed over crowded.
Quality of food and liquor low. [Details]

The hotel is not directly on the beach so the trolly's pick you up and bring you back, I went with my Mom who is older and the number of stairs and the on and off the trolly were not easy for her, so this resort is not for seniors. The food was excellent, the staff are friendly. The rooms are very clean, but dated. The only problem was that our safe did not work, so even tho we asked several times it was never fixed, so we carried our passports with us all the time, The safe at the front desk was full so we could not even leave it there. Other than that, we had a great holiday. [Details]

Very relaxing quiet place. Great balcony with great view. Good food. Friendly people. Good bird watching. Would definitely return again. [Details]

We like the rooms and balcony and the layout of the whole resort. We've noticed quite a few cut backs from last year. The staff is doing the best they can with what they have to work with. However, we will not be back
anytime soon. [Details]

This was our 5th time at this hotel, and it did not disappoint; however, it has been sold and the new owners are selling time shares. The salespeople are aggressive, and we will not go here again. We think we should have been informed prior to our booking. [Details]

Huatulco is beautiful but this hotel was not. For the same money or slightly more you can stay at a much nicer hotel in Huatulco. The food was very disappointing and you will have to go out to restaurants if you stay here. [Details]

The hotel was beautiful, large rooms,outstanding view,great helpful staff. The weather was hot, hot, not a cloud in the sky. It is safe to go for dinner/drinks outside the resort. It was much better than I expected being rated a 3.5 star. [Details]

Staff at this hotel is great. Initially we were not happy with our room, and Jose at the front desk was so understanding and changed our room without question. Rooms are nothing spectacular, but they are always clean and we never went without anything. Activity staff were super friendly, and involved everyone in activities.
Food is plentiful, and although it was perhaps average, there was a good blend of American/Canadian and Mexican food.
Overall, this Crown Pacific is a good choice for the money. [Details]

Huatulco
CROWN PACIFIC [Details]

Food was good, pretty good food selection for the kids as well. If you don't mind walking or waitng for shuttles to the beach it is a good choice. Most of the beach has a strong undertow and a quick drop off. [Details]

Great staff and food! The hill with golf carts to get to the hotel rooms wasn t the greatest! [Details]

breakfast and lunch were fine dinner needs to be improved.rooms were clean and staff were very friendly. would go back again.when mexicans came to stay at this hotel the ones that wore green wrist bands they were rude and took over the hotel.the staff just let them and that made all us other paying customers feel very uncomfortable [Details]

Every day my husband said that we would do the same thing next year, including the Crown Pacific. The rooms were amazing, the service over the top for friendliness, food a real taste of Oaxaca and the view breathtaking. [Details]

hotel crown pacific [Details]

We were very impressed with the area and hotel, and would love to return again sometime soon. The hotel has beautiful views of the bay and very large clean rooms. The service and staff are extremely professional. Highly recommended. [Details]