384 reviews
Our trip was amazing
We stayed at this hotel for a week as a family with two kids, and everything went beyond expectations. Before the trip, I was a little nervous, but the experience turned out to be truly wonderful.
As a travel agent, I wanted to explore this property myself, to better understand and recommend it to future clients. Even without mentioning my profession, I noticed how warmly and equally the staff treated every guest. Their friendliness and helpfulness made a big difference.
We were given two spacious, clean, and comfortable rooms where everything worked perfectly, including the air conditioning. The food was another highlight – while the variety was not huge, the quality and taste were excellent, much better compared to other hotels I've visited in Varadero. The Japanese à la carte restaurant was outstanding, and the main buffet also impressed us. Only desserts felt weak – limited options and not very tasty, though the ice cream was delicious, and our kids couldn't get enough of it. The snack bar was also rather limited in choice and flavor.
The beach was simply amazing – beautiful sand, clear water, and the perfect place to relax and recharge. That alone made the trip worth it.
The only real disappointment was the internet connection. Compared to Varadero, it was noticeably weaker here. It often cut off, worked only in certain areas, and was not reliable enough for constant work.