Puerto Vallarta

We loved our stay ! The food was quite good. Especially the Mexican and steak houses . The staff were friendly, and attentive.

It is geared to younger guests. Yet there were a lot of retired people there Wanting to rest and relax but they blasted techno music full blast. The owners need to Read the room. See who their clients are.The lounge beds were all reserved by guest by 8 am. Why should we have to get up early just to be able to get a chair. Food was repetitious.. never hot. We were first to go in for buffet lunch opening and food was already cold. Half the time restaurants closed need signage With hours. Need to label the food as we didnt know what we were eating half the time. Whether fish or chicken. Tables half wiped. Pizza bar no gloves bare hands handing out cold pizza and wiping his nose. More concerned about helping the co workers set up cooking class.The drink service was great. No shows at all. Entertainment was bingo or cooking classes There was conventions going on and day guests allowed. So pool full on weekends. Rooms clean beds good. A bit dated. Highlight was over 100 bats flying over balcony from roof top resting above us. Listened to hotel next door fans for cooking. The owner needs to go incognito live there for 2 weeks. Will not go back.

Generally a good hotel with attentive staff. Showed its age in places but constantly being maintained. Our bathroom fan fixed within an hour of being reported. Nightly entertainment for kids & adults, DJ in lounge, weekly Mexican night with decorations, dinner and mariachi band.

Very average, but older Mexican vibe. Quiet, nightly entertainment lacking.

In need of maintenance. Beach area very poorly maintained. Buffet very repetitive and insufficient selection especially for fruit and desserts.

The staff were amazing especially the servers, we made many friends!

Not a good place. Food is not good drinks okay, staff are Nazis. No food at the pool or in your room. No paper napkins or paper plates. No drinks in the pool. Toilet was plugged. Safe in room is optional…..old school key lock, not digital. Internet is spotty and frequently kicks you off and have to login over and over. Everything here is ordinary, we only came because the price was cheap, but I reinforces YOU GET WHAT YOU GET AY FOR. We will never be back here and would rather pay extra to stay at the FRIENDLY RIU. AGAIN AND AGAIN. Unlike any other resort experience we've had, they aren't happy to have gringos here, they prefer their Mexican clientele, clearly. Will never come back, be willing to spend a little more for much better food and staff that cater to the gringos. Whether the resort is good or bad, visitors will tell their friends, and their friends will tell their friends, if it was shitty or great. LAS PALMAS IS SHITTY. DO NOT STAY HERE.

We checked in with no hassle. Had a beautiful room on the 10th floor with a commanding view of the entire Banderas Bay. The food was good. Lots of variety. Nicely cared for property. Housekeeping does a thorough job of cleaning the room and replacing beverages in the mini bar. Staff is outstanding. They want to make your stay memorable. We definitely recommend Sunscape and we look forward to staying there again. Also don't hesitate to tip the staff - they are so appreciative of your kindness.

Hotel is fine. Great ocean view. Not much of a beach. It's rocky/granular Easy 20 minute walk to downtown shops, entertainment and local history.. whale watching tour is a must Do . Bring a sweater

The rooms were very nice and the walk-in shower spacious. The food in the resort was, in comparison to many other resorts, meager. 8 main dishes, two soups a 12 tray salad bar and small, repetative desert selection) liqour was lower end and no activities to speak of, coupled with extensive construction.no specialty restaurants (contrary to ads) and sometimes spotty service. When you did get served, they were very nice. Mexican night was very nice but understaffed.Kids club and gym were being blocked off for construction.two bars on the beach and long lines. Coffee bar in lobby was only open from mid afternoon to early evening. 2nd restaurant (at beach) was minimal and food substandard. Cold burgers, small salad bar and a few entrees that were ok. In my opinion, not the best value for the money.