Wyndham Grand Cancun All Inclusive

We had a good time! The 3 bedroom villa had tons of space, and was set up very nice for a family. The view of the ocean we had was amazing, steps to the beach. The villa was not updated, so very old kitchen interior and everything else was old. Didn't really affect our stay, but we did see an updated villa and they are GORGEOUS!!! I think they are slowly starting to do more updating. Our room was 1003.

We wouldn't return to this hotel, but we usually never return to the same place. Cancun was different in the way you can leave the resort lots, that's was cool, but also more expenses (bus fare, etc). Staff were friendly, but not reaching out to help or serve. Lots of stairs, from the villas to get to the main part of resort.

Flights were good and on time! Luggage very slow in Cancun airport.

We did a couple excursions - ATV/Cenote tour and Isla Mejures catamaran tour, they were both great. We went into Cancun twice, for shopping at the markets and also at a mall. Ate at Senior Frogs, was great. Felt very safe, no issues, buses were easy to catch and fun to ride.

Will attach a few pics! The last photo of the beach is the view from our room. [Details]

Nice and clean. All the staffs are very kind. Good food and great beach. Perfect for vacation. [Details]

I have been going to a variety of places in Mexico for my vacation for the last 10 years the Omni Cancun is a nice all-inclusive resort the staff is great and the rooms are very nice. We were there for 2 weeks it gets pretty crowded and you have to get up early to claim a lounge chair. The beach is eroding and not nearly as big as the pictures show but it is still beautiful. [Details]

The hotel was average, certainly not what I was expecting from 4.5 stars. I don't think I ate one meal, even at the reservation places that I really enjoyed. It was all just average food. [Details]

I would like to say this hotel is amazing, the staff are always happy and friendly. This is the cleanest hotel I have ever stayed at in Mexico. There are several places to eat, you do not have to dress up or wear long sleeve shirts at dinner or anytime for that matter. The hotel is always air conditioned. The beach is kept clean compared to most of the hotels on the strip. Rooms were great. This hotel is close to everything and the buses run every two minutes. The Drinks are good and you do not have to keep going back because their drink cups are big. They also give bottled water only! most places will give you a cup of water. There are several places to lounge and suntan without being over crowded. I will definitely be going back more then once to this place. Free Wi-Fi and free safety deposit box as well. no extra charges like most places in Mexico! [Details]

An excellent choice from its location, the rooms, the staff and all the services offered by such a quality all inclusive hotel. It was a fair price for 5 star treatment. [Details]

Dont hesitate and have a fabulous time. Would go back in a heartbeat. Not a party place though if that's what you are looking for. [Details]

hola amigos....just finished 2 week stay from dec 18-jan 1st. I have done 21 cruises and 15 all inclusive vacations so I wanted to put in my 2 cents. The food, drinks, waiters, bartenders, cleaning staff are all great! For breakfast and lunch don't visit the buffet......Piña Colada restaurant(on the beach)for breakfast is all cooked off a menu. Lunch, piña colada, sushi bar and pool bar all offer great selections. For dinner the buffet is very good as are the 2 specialty restaurants. If you learn how utilize the different restaurants to your advantage then you will never find the food getting redundant. The buffet serves a Different themed dinner each night, and is some of the best buffet food I have had. My only negative aspect of my stay was nothing to do with the hotel, it is the people vacationing here....PLEASE try to use the word "please" when ordering or asking for things from these wonderful Mexican people, they are incredible. Lastly if you can afford to come to cancun, you can afford some tips. The staff work so damn hard yet people seem to cheap to tip for drinks, and especially at breakfast lunch and dinner, it's quite sad actually.....overall if you can't enjoy it here you probably have many more issues in your life because this place can be paradise if you allow it to! Gracias omni and staff [Details]

- Stayed in this resort for a week
- Very nice beaches, hotel had a program for releasing baby sea turtles which was nice
- Overall very clean [Details]

I truly loved my time at the Omni while vacationing with my niece and 2 of her friends. The hotel was beautiful and very clean. The staff would go out of their way to be helpful. The food was delicious! The pools and beach were magnificent! I would not hesitate to recommend this Resort to anyone. My only complaint was that some people are really rude when it comes to the use of computers in the Business Centre. There is a time limit of 15 minutes per person and some people were on it for a much longer time. If there was some way that the Hotel could monitor this, that would be great! I love travelling to different places and in all of my travels, the Omni Cancun Hotel is right up there! I will be back. [Details]

We loved this hotel. I think it is a 4 to 4.5 star - the buffet restaurant was typical, maybe a bit better than typical, the other restaurants very very good. The room was clean, had a nice balcony and the minibar was restocked everyday.
The grounds and the pools were well maintained, and the service staff were fantastic. The beach was AMAZING. [Details]

We had a great time at the Omni. Nice room, beautiful view! (we had an ocean view room). The room and hotel grounds are very clean.

All of the staff were so friendly and accomodating! Good food, especially the a la carte restaurants. Be sure to bring dress clothes though. The Italian restaurant expects slacks and a button down shirt for men.

The beach was beautiful. White sand and turquoise water. A little bit choppy during our stay, but it probably changes throughout the year?? Still swimmable though. The pools are nice and had games, fitness, etc. during certain times of the day which was nice. One not so good thing is that people reserve loungers early in the morning. Not sure if this is a trend at all hotels there though?? So go down to the pool/beach in the morning and put your towel on a lounger to reserve it as people leave there stuff on their chairs for the whole day basically. We didn't do it every day and still managed to find a lounger, but they were definately scarce.

This hotel seems suitable for for everyone, but if you want nightlife right in the hotel, then this isn't the hotel for you as there is only a lobby bar in the evening. But it is on the "strip" so it's very close to all the bars/clubs outside. The entertainment staff goes to a different club every night and you can head out with them, or go on your own with a very quick cab or bus ride away.

The only weak point would be that there are timeshare staff in the lobby sometimes that may come up to you. If you're not interested in timeshares just be firm with your "no" and walk away.

Sign up for the "Select Guest" on their website before you go and get perks like free wifi, etc.

In a nutshell, we had a great time! [Details]

It was the best hotel that I stayed in. The staff were so accommodating, sweet, generous and worked so hard to please everyone's needs. No complaints at all! :) [Details]

This was timeshare hotel in the past so we got stopped by timeshare people right away and asked to join their meeting, after 10 minutes of saying no we went upstairs only to be wake up at 8AM for appointment… After telling them firmly NO they didn't bother us again.
Restaurants and bars had excellent service, we didn't have to wait for anything. Food was nice but very small variety, I got bored on second day. Sushi bar was a highlight, and DaVinci restaurant was quite good. If you are food lover it is not place for you. Beach was great, location was great close to all attractions.
Room service was disaster, we were leaving 5$ tips every day and still got very bad service. [Details]

We have 2 kids, 6 and 3, they loved the hotel. It was a 4 star or 4.5 star overall. The only issues was the food in the buffett restaurant was lack of change. But everything else was VERY good. [Details]

Hotel was as expected. Have stayed at nicer hotels but this hotel was good value for price paid. Service was excellent. Drinks were excellent. Beach was beautiful. Overall good vacation. Kids had a blast. [Details]

I had read good reviews on this hotel, I'm very glad i chose Omni, from cleanliness to professionalism, this hotel deserves 5 stars!!
We traveled with our 18 month old, 15 min from the airport, 10 min to dowtown by bus to buy souvenirs an walk around, it was very well located. Staff is very nice and helpful, food is delicious, although we didn't get to go to a la carte restaurant due to baby's sleep hours.. we didnt really get bored of the buffet. Pina colada on the beach has delicious food, we ate mostly there at lunch...
Anybody traveling with kids, this place is perfect. I dont know about the kid's club cuz mine is still young for that but apparently it's entertaining. Definitely sign up as an Omni guest, its free, on their website... You get free internet and coffee or juice and newspaper everymorning. Oceanview is beautiful, it's just a bit noisy til animation finishes. i thought the baby would wake up but he didnt :) it finishes early so we don't hear much after that.
I would def recommend this hotel, I can not wait to go back again!!! [Details]

Hotel Amenities, Staff & Food was amazing. Beautiful Hotel. The beaches were nice but the ocean was not safe to swim in the entire time we were there. If you want WIFI fill out the postcard they leave in your room and give it to front desk, other wise they will charge you for the internet and not tell you about the free option. Lots of stairs if you have a stroller. Overall amazing hotel, nightly entertainement, however there is no club on the resort. Pool & Beach Side Service, Room Service, Mini Bar re-stocked Daily, everything was so beatiful its hard to come home!! [Details]

The hotel was wonderful. It was very family- oriented and definitely not a place for the party crowd. The hotel staff could not do enough for us- to the point where we started to feel guilty about it. They are the most friendly/helpful staff I have ever encountered at a hotel. They had smiles on their faces all day long and believe me their days are very, very long. The pools and beaches were great. There were many places to choose from to eat especially at lunch and contrary to the reviews I read before we left, the food was excellent (apparently they have a new chef). The food at the a la carte Deva was amazing. Book your dinners for the a la carte restaurants as soon as you check in because they get booked up very quickly. The rooms on the lagoon side are great because it is so much quieter than being on the pool/ocean side. The only thing the hotel could do would be to put felt pads on the bottom of the chairs in the hotel rooms- the scraping of chairs late at night or early in the morning was quite loud. That tiny thing was the only thing we could think to complain about- that was how great the hotel was.
The management should be very grateful and proud of their staff- from the waiters,the egg lady at breakfast and the cleaner on the beach- they were all exceptional. Thank you for making our stay so wonderful. [Details]

Outstanding experience at Omni Cancun! Great service all around. Good food and amazing beach. We loved the overall experience and we have nothing to complain about [Details]

good hotel, always hate this time share crap. Restaurant a la carte could of been
one more because Italian was always full. Did not even get a chance to go. [Details]

Overall the hotel is very nice. Service was excellent and any small complaints were handled immediately. We had requested a king bed and upper floor and got the 1st floor (labelled 14th floor, but it's one floor above ground) with two double beds. They didn't have any higher rooms until Sunday (we arrived Friday) but gladly moved us to the 18th floor into a king room on Sunday. The hotel is a bit dated... the lobby is dark and closed in... not the bright, wide open lobbies we're used to in Mexico. But all in all the rooms were clean, spacious and very comfortable. The beach is fantastic. Always clean and nice white sand. It's usually fairly wavy due to the trade winds. The food was excellent (especially DaVinci's) although the buffet was smaller than we were used to. But still... plenty of choice and very tasty. 24 hour room service was excellent. Overall... a solid 4 star hotel. We would recommend it for it's good value, although we'd probably try something different next time. Because we like variety. [Details]

Great location and property, nicest beach out of the 5 properties I have visited in Cancun. Food was standard not the worst not the best. [Details]

we had a wonderful vacation at the Omni! The staff are wonderful and very polite. the food selection is very good and the resort grounds are in meticulous condition. They rearraged our booking to give us joining rooms, as we had our 3 kids with us. the hotel was quiet so sleeping was never a problem. love all the lizards every where. the pools were fun for the kids and the beach was amazing. [Details]

Clean hotel, great staff,good food.
Nice beach with bars( fantastic sushi bar!) Great vacation ! [Details]

Though I found this resort a bit on the small side, it is really a 5 star. The rooms are beautiful and comfy. Public washrooms are the best and cleanest I have ever seen. There is only one restaurant that you can reserve but it was first class. Personnel is awesome and smiling. I was alone and never felt out of place. Met some great folks! Beach is great, cold sand with miles of it to walk on. I recommend the Omni Cancun for families and older folks. There were a bit too many children for my taste and no singles at all. [Details]

The Omni Cancun was a wonderful place with a spectacular beach. The only issue we had was their lack of king sized beds. We requested one before arriving but were told on arrival that there wouldn't be any available until the next day. We knew many couples who didn't even get the opportunity to move to one. The service was great and the food was great. There is a wonderful sushi bar as well as a great poolside snack bar to get very tasty grilled chicken sandwiches etc. This is a great place for couples and families. It is not a party hotel. In fact, the only place to hang out with friends and have some drinks is the lobby bar which features a less than talented singer or two in the evening. [Details]

We booked 2 rooms for our family of 4. We requested adjoining rooms but were given a 3 bedroom villa at no extra charge. Which was fantastic. We all had our own bedroom, bathroom & bellcony. The staff were all very friendly and helpfull. Food was good never had a bad meal. [Details]

WE WERE TREATED GREAT BY THE HOTEL STAFF RIGHT FROM THE TIME WE CHECKED IN.TWO OF THE STAFF AT THE HOTEL WERE EXCEPTIONAL.THEIR NAMES WERE TOMAS AND MELCHAR.THEY MADE SURE THAT OUR TIME AT THE HOTEL WAS PERFECT BY LOOKING AFTER EVEN THE SMALLEST DETAIL. [Details]

Fantastic. My only wish would be that they have a sports type bar or games room that had a pool table or dart board so after dinner you could do something at the resort rather than have to go downtown for the same [Details]