Beach Palace

This was my first visit to a Palace resort. I am very impressed with the standard at Beach Palace Cancun. The staff were lovely, very polite, respectful and ready to please. I was particularly impressed with the check in which was handled by Juan Carlos. The variety of food was welcome and I particularly liked the idea of accomodating allergies etc. The wait staff were helpful. I would suggest hand sanitizer at the entrances to each restaurant. The Coffee and Sweet shop was a delight! I did miss not being able to walk around gardens after dinner as in other resorts. Through no fault of the resort, I was disappointed that owing to the winds, I could not swim in the ocean, Red flags were up every day. I was happy to use some of the hotel credits towards purchases in the gift shop, a trip to Tulum and the spa, the latter was lovely.
All in all, a good holiday and I am now interested in staying in other Palace resorts. [Details]

hotel was beautiful, staff was excellent, very polite and helpful. Service was great. Restaurants were great- great attention to detail. Food was extensive - great selections. [Details]

Wonderful experience
Great food
Great Service
Loved the skybar - eric was awesome
Great mojitos
Omelettes were awesome - Gabrielle was fabulous!!
Beautiful beach would go back! [Details]

The hotel is too noisy indoors (like a high school cafeteria) and outdoors (generator-like machinery running day and night) . The rooms are nice and big. 70% of the rooms have 2 double beds so good luck finding one with king size bed.
The food was average in both the buffet and a la carte restaurants. If you're traveling as a couple I would highly recommend Sun Palace instead. Don't even consider Beach Palace. By the way, the Skybar, as the hotel, is overrated. [Details]

Impressed overall with services, staff and hotel. Beach and pools were amazing, as were the hot tub and pool bar on the beautiful roof top! Great vacation! [Details]

The service is great, the beach is super and the food is pretty good. The rooms are very basic and small [Details]

The hotel was smaller than we thought. Not a great variety in food. But the staff were great, always bringing us drinks and the $1500 resort credit was awesome! [Details]

Beach Palace is a great all-inclusive hotel that we booked for 1 week in February. The staff (especially the pool/beach side waiters and the restaurant staff were impeccable), the rooms were spacious with a 2 person jacuzzi and 2 sinks, and the sky pools had a great view (although were a bit colder than the beach). Added bonuses were free International Calls and Free WiFi (especially helpful as we were there partly for a conference). The only negative was that immeadiately upon our arrival they tried to get us to go on a "Game" that turned out to be a timeshare sell - they didn't bother us anymore (likely because we are renting and our income is barely high enough to afford this vacation, let alone a timeshare!) [Details]

The service was amazing at the Beach Palace. The food was also very good for an all-inclusive. [Details]

Great place and we would love to come back again. After staying at the Sun Palace last year, we were confident of getting the very best and we were not disappointed. Terrific New Year's Eve Party - great entertainment and food! [Details]

Relaxing time - beautiful beach, pool and rooms.
Friendly staff always greeting you.
Quiet (not a party hotel).
Walking distance to shopping. [Details]