Holiday Inn Cancun Arenas

Language is 95% Mexican 2% Englis
No transportation from airport to the Hotel. The pool was very cool and only one restaurant.The flight was very good. [Details]

This resort is not for young people (20-30), or people without kids. My husband and I recently stayed (for spring break) and were disappointed.

Firstly, we were just about the only people on the resort who spoke english (including staff). We had a few different questions for the front desk and when we tried asking, we received blank stares and shoulder shrugs.

Secondly, the food was sub-par. Almost every meal consisted of a bad attempt at italian food, with one vegetable choice and mostly chicken as the protein.. every night.

The biggest let down for us, was that the pool/beach bar closes at 5 pm, and the lobby bar is only open until midnight. There really arent any options for people who enjoy nightlife.

Also, the websites boast about the resort having 3 restaurants, and there actually is only 1. 2 nights a week, they close off the deck dining area and cook some meat on a BBQ and consider that a restaurant. The other is a snack bar that only makes burgers, hot dogs, and nachos during the day time.

Despite the negative, the serving staff are awesome. Humberto and Francisco were excellent at making sure we always had a cold drink in our hands while on the beach. The bell hop (forgot his name) is also outstanding. When we were having issues with the front desk, he went above and beyond to make sure we were comfortable and our needs were met.

We will most defnitley be going back to Cancun, however we will not be staying at Holiday Inn Arenas again. [Details]

We really enjoyed our stay at the Holiday Inn Arena in Cancun. We loved the 'low key' feeling at this hotel - very comfortable and easy to get around. A smaller beach but beautiful white sand and you could swim in the warm ocean. Our room was clean and quiet and we had great sleeps every night. The hotel service was fantastic from the get go and we loved the activities with Edgar. Not so impressed with Air Canada charging extra for a light meal on the airplane. This should be included for a 5 hour flight. [Details]

The weather and beach was awesome! Best tan ever! The staff were friendly and attentive and the hotel was super clean. Down Town hotel zone was lots of fun. Although the food at the hotel was weak everything else was beyond our expectations and we would go back again. [Details]

Very clean with a friendly staff and good food. Would recommend a way of identifying English speaking staff and posting event information at a number of places. Overall a great place for a vacation. [Details]

This is a cheap hotel so do not expect much. The workers are friendly and rooms are clean as so is the hotel. The 2 pools are very cold and the beach is not good. I came hear knowing that this was not a classy hotel so I was not disappointed. I would not bring children to this hotel as there is nothing for them to do. The kids club is not open all day and there is not much for them to do if it was. This is a business hotel. [Details]

Nothing fancy.The hotel was clean.Food was adequate and tasty but not a great selection in the buffet.The Italian restaurant was good.The restaurant and entertainment staff was lovely and seemed intent on guests enjoying themselves.The front desk was not very helpful.The beach was small.The ocean had seaweed in it which workers attempted to keep clear,but it was a calm - virtually no waves. [Details]

Very clean and friendly staff. Food was satisfactory [Details]

Had a great time. [Details]

I was travelling alone, not a member of the young and the beautiful. When I went to the dining room, I found that the waiters ignored me, didn t ask what I would like for a beverage, even though I signalled many times. This was disappointing.The hotel itself was great..clean,well-appointed, great food, staff friendly and helpful ( except for the dining room) I met alot of interesting travellers. [Details]