Runaway Bay

Staff Amazing - what a welcome! Felt like we were at a Castle - just amazing first few minutes ' Overwhelming actually! We were guided to our room by a staff member explaining all the details of the property along the way. Pool was Amazing and made for a relaxing day at the water. The staff was so attentive to us in every way, (Drinks, Snacks, Cleaning up, Fresh towels, etc.) The restaurants were so unique each from the other, where we found more attentive staff and amazing variety of food and drinks. The ones with the buffets were always exciting & new. Again the staff ALWAYS made it so good! The room was terrific, (and very comfy and comfy & roomy). The bathrooms were impeccable! All round we would NOT hesitate to go again - and can't wait to do so!!!

We had a great relaxing stay. The resort is older but very well maintained. The staff are helpful and friendly. They checked in multiple times to ensure we were having a good time. Could use better mattresses and pillows...they were so hard but that is really our only complaint! Room was very clean. Internet was fast and reliable. We spent most of our time at the beach which was a quieter area than the pool but you could still hear the daily announcements and still be part of some of the action and have drinks delivered to you. We went for a sailboat ride and went kayaking which was all included. Missed out on the Glass Bottom boat ride due to the ocean being too wavy but that looked fun too. The buffet breakfast, Italian restaurant and poolside grill restaurant were our favourite. We thought the lunch and dinner buffet could have offered more selection...they were the same everyday but still very good!

I enjoyed my stay at your facility. The beach was clean and comfortable, the staff were helpful and friendly. On a future trip, I may upgrade my room for a better view. However, I enjoyed sitting on the balcony watching the watersliders one afternoon and appreciated they were only open during the day. Great place for kids with, a beach, pools, and water park. Buffet on the lawn was a hit.

After travelling throughout the Caribbean, including Jamaica many times since 1990, this hotel had the WORST food we've ever experienced. Quality, quantity, variety, availability - ONE STAR although we had 3 star expectations. Chicken 2 X/day EVERY day. Often standard ingredients unavailable including yogart, lettuce, salad dressing, mayo, ran out of BEER, RUM, other liquors.We left resort for food - fruit, yogart, cheese. Hotel was ready for a complete makeover - outdated, in disrepair - leaking toilet, missing towel racks and we had the honeymoon upgraded room; room coffee not always available. internet not always available in lobby/bar (NA in room). Gift shop Extremely overpriced.