Punta Cana Princess All Suites Resort

We did not enjoy our stay at this resort. Although the beach was great, which is what we were looking for, the resort itself was not great. I would not consider this a 4.5 star resort. We were looking for small and quaint, which it was, and we appreciated the additional restaurant options at the neighboring family resort. However, the Punta Cana Princess itself was disappointing. the food was less than average, very creative with how many ways they could serve a hot dog. The buffet being outdoors was VERY HOT, meals were uncomfortable, and we worried about the quality of the cold foods due to the heat. I suffered the effects of something I ate there well after my return home. The rooms were run down, bathrooms very mildewy, and just seemed no clean. The towels smelled gross, were sometimes brownish, you could tell they did not use bleach on them and whatever they did use made them smell horrible. The 3rd floor rooms were very hot due to the high ceilings the air just could not keep the rooms cool, poor design. The pool was gross, we watched them put some sort of blue liquid into it in the morning and watched as they scrubbed the edges with some sort of cleaner that went into the water, after seeing this we didn't go near it. The staff was ok for the most part but felt service was very tip driven, if you tipped, they loved you, if you didn't, you were ignored. We tipped very well but felt put off that it was so expected. We would not come back to this resort, or any princess resort due to this experience. [Details]

I have been to 4 resorts and this has been my worse experience. [Details]

Very well laid out resort. It was immaculately clean. The staff were very friendly and helpful. [Details]

April 2024

Honest review !

The beach is nice, small hotel with 60 clientele. Most of the staff appears to be depressed and lazy, installations are vert tired, mold and broken equipment in the rooms.

The buffet is really bad, very little choice with very average food quality. Restaurants a la carte are average (can't compare to Cancun Mexico)The animation team harassing people to leave a 5 star review.

The drinks are really bad. They are using cheap alcohol (classico) for the drinks. You could update 35 $ / day per person to VIP, beach towels change in the room and premium alcohol for the drinks (LOL).

What a shame! can't even get a normal drink. I have been to this hotel 10 years ago, guess what, they have invested 0 since then. Will not return to any princess and don't recommend this place, not worth for your money.

Spoke to locals, the pay 70$ US /day per person all in with food and drinks, but for tourists the charge this extra to get a drink with regular alcohol, instead of cheap (classico) made somewhere in a shed.

Advice to people, book a new hotel instead where management cares about the quality of the service and checks on the employees.

Impossible that they got 4.8 on trip advisor, must be the fake reviews from the hotels' animation that are harassing people for a 5 star review. [Details]

Seamless from booking to arrival, beautiful grounds and landscaping, staff very friendly and attentative. Rooms are in need of some updating but we're fine. Buffet was always good, Italian restaurant was excellent, Steakhouse was very loud, food was mediocre and service was disappointing. The Fondue restaurant was very crowded, hot and Smokey and lacks proper ventilation. We took advantage of access to sister resorts for a couple of meals and they were good. The pool area was clean and the pool staff were entertaining and fun, (especially Hansel). The beach palapas and loungers were always full even by 6:30 am, so prepare to get there early with your towels. All in all the resort was a good spot for couples, singles and seniors. Saying that it was always buzzing with music and activities and was a fun place to stay. [Details]

Overall we enjoyed our stay at the Princess All Suites. We liked the smaller size & adults only environment. It made for easy walking around and securing lounge chairs. However , this is not a 5 star resort. It should be considered a 4 star only. [Details]

I wouldn't consider this a 5 star
Was clean and friendly staff
Beach is beautiful and lots of chairs
Weird toilet in rooms. So close to the wall that your leg is up against the wall. Not ideal but not a deal breaker either. Very quiet hotel. [Details]

The staff at this resort were amazing, food was great and the sun was shining every day. We were fortunate to be there during a quiet period, fewer people, but that did not change how the staff treated you...just like you are part of the family. The beach was well kept, and if you walked along the length of the beach you could see how this resorts beach was better than the others. The ocean is not crystal clear, but the water was warm, the ocean floor easy to walk on, and very little seaweed. Mornings were spent walking the beach and relaxing in the ocean, afternoons were spent by the pool. this resort is clean...very clean. rooms could use a little update, but which resorts don't? 2 of 4 a la cartes were open each night along with the buffet. a good selection of food, so you wont go hungry. check in was simple. the drive from the airport is about 25 minutes....if you go direct. ours was closer to 1hr due to stops at other resorts. learn a little spanish before you go, the staff really enjoys when you can speak their language, even if it is just a sentence or two. [Details]

We have returned to the PCP numerous times because we love the smallness and the layout of the resort. We enjoy being able to just pop in to the beach restaurant Mare Nostrum. We were pleased that the restaurants had gotten upgraded as this was needed. The new walking surface/tiles are great too. The new pool umbrellas can be moved where the huts couldn't be. Well done. The staff are always friendly Felix, Agapito,Nelson, Eduardo, Ramon, Nancy, Moises and Jorge and more [Details]

This hotel was very boring, no entertainment, the restaurant food was the same as the one main buffet, the beach 24 hour restaurant had only a few dishes not covered with flies all over the food, people were very rude and did not speak English. No food was labelled, I ate a stuffed pepper which had seafood in it, I got an allergy, because I'm allergic to shellfish, I asked what was in it, they just walked away. In the restaurant the waitress didn't serve me until 40 minutes later then spilled water all over me. My door key would never work, and had to keep going to the lobby to get it fixed, I would never go to this hotel again. [Details]

Great vacation! One complaint tho, the beds are too hard. I had to take the cushion from the couch and put it on the bed to make it more comfortable. The restaurants were great, the pool is great and the resort was very clean! [Details]

I loved my room and the food was good. The staff were great so friendly and helpful. The only thing was there were no evening entertainment or shows. [Details]

Beautiful Resort, clean, well manicured grounds. Beach was cleaned daily of debris and seaweed from the ocean. Always welcoming seating area. A variety of options for dining, great entertainment. Pool was spacious and clean. Will certainly return. [Details]

6th time to Punta Cana, first time staying at Punta Cana Princess. Love that it is adult only. Grounds are clean and the room was up to date. Everything worked. Staff from the lobby to the beach bar were friendly. The buffet had enough variety and the food was good. The Italian and Tex-Mex restaurants were very good.
The beach front is amazing.
The resort is small but we loved that. Entertainment in the lobby at night - no big shows like other resorts - but we like it on the quiet side.
We will definitely be staying at this resort our next visit to the Dominican. [Details]

We all loved this resort. The size was perfect. You can easily walk from lobby to beach area so easy. Well maintained grounds and we witnessed a lot of cleaning and sanitizing. The staff was absolutely amazing. We did not encounter 1 rude or nasty staff member. The A La Cartes just amazing! No line ups or sign ups! The shop located right beside this resort on the beach is great. Super prices and lots of bartering. [Details]

We stayed at the Punta Cana Princess for 2 weeks starting January 22. The resort is small and the majority of the staff are amazing. We have stayed at many all inclusive and adult only resorts and this resort ranks very high. The beach is beautiful and very busy. Food was average in the buffets. We did experience some problems with the air-conditioning not functioning well (building 1). It never was fixed in the 2 weeks that we stayed at the resort. Another problem is the vendors that are allowed to set up inside of the resort on specific nights. The vendors set their tables adjacent to the buffet so that you have to walk by them when going to the buffet. They actually were quite rude with their remarks when we did not want to buy at their tables. We always support local and buy something each trip but not with poor attitudes of these vendors!! Management need to remove these vendors or place the tables in an area away from the buffet or reception! [Details]

very nice resort, and beach
clean and well kept rooms and grounds
cleaning staff friendly
special thanks to Alba Iris and the rest of the lobby bar staff always happy, friendly and attentive
Also special thanks to our taxi driver Osiris Guerrero Perez who was so helpful taking us wherever we wanted to go, he was very friendly, professional, and knowledgeable [Details]

We choose this resort because it is small in the distance required to get from place to place. We love the small size of this resort. It is good for those with mobility concerns. We enjoy the food and the dessert table is marvellous. We find the staff very friendly noting that not all speak or understand English. We have found the rooms clean and housekeeping great. The couch in the room is uncomfortable and I would recommend they be updated soon. The dividing piece between the shower and toilet limits the space in the toilet area which is problematic for a larger person. The design could be changed soon. We have returned to this resort for its size and friendly staff but would recommend some upgrades to keep up with and compete in the marketplace. [Details]

The overall experience was good. Hotel and grounds were beautiful. Aside from bad neighbors the last 2 nights it's a very quiet and relaxing resort. [Details]

I have nothing to compare it to, as this was my first trip. The beach was lovely, the staff were friendly and went above and beyond. There were a few small issues with our room, but nothing that kept us from enjoying ourselves.The buffets were great in that they always offered something different, as well as something for everyone. The omelette station was especially good! The a la carte restaurants were not as great as I expected, but definitely edible! [Details]

We resided at the Punta Cana Princess (Adult only resort) Jan 18-25th. During that week, the average age of the Resort vacationers was approximately 50 yrs. old. Our room block #5,3rd floor was nice, clean & we had a nice Oceanview. The rooms face the pool/garden area which is well kept by many gardeners. The corridor & entrance door for the rooms is at the back (towards the resort's ground limits). The water pressure and hot water were always good/ available. There is no door to enter the washroom area. Between the washroom area and the bedroom you have a hot tub with jets (we did not try it). The AC worked fine for the duration of our stay. We had a king size bed which we found comfortable. There is a ceiling fan above the bed which we enjoyed. The patio door curtains are very opaque. Our balcony was private 2 chairs small table, (some rooms have their balcony next to the neighbours' balcony). Our maid service was excellent & we always had our fridge (2 beers, 3 X 500 ml soft drinks & a 1.5 L. water bottle) & bathroom towels/items... replenished when needed. The food was very good at all the locations we ate: Buffet (variety of meats, fish, pastas, cold cuts, breads, cheeses, fresh fruits/vegetables, jams, peanut butter, ice cream, yogurts, deserts, condiments, syrups, etc...). There is also the breakfast/lunch restaurant near beach but it is not as elaborate as the main buffet. We went to the Steak/Mexican, Mediterranean, Italian & Fondue A la Carte restaurants, No reservations are needed. We enjoyed all of them. The service at all the bars was excellent. The pool was kept clean and the water was clear throughout the whole day. We enjoyed the sloped easy walk ins entrance to the pool. At the pool area, they have new long chairs with grey fabric, they are comfortable. All public washrooms were kept clean. The ones next to the buffet and the one in the lobby area have been renovated and are very modern. We always had a palapa at the beach, long chairs are of a beige/brown fabric & comfortable. The location of the Punta Cana Princess is ideal for beach walkers. You can walk either way (East/West) for very long distances. The Beach is amazing, white sand and amazing blueish/green ocean water. There was some salespersons walking the beach trying to sell items. Wi-Fi was free in the lobby area. It was not functional every night at the time we went. The guests are mostly from Canada, USA and Europe. The hotel is quiet, no loud music/noise at night. The gym located in the Spa building is a short walk from the lobby area (off resort grounds). It is small, but there is enough exercise equipment and all are functional. There are hand towels and a large water bottle with cups in the gym area. We really appreciated the friendly service we received from Israel, Juana Iris, Francis, Francisco & Nancy and many others. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile. My spouse and I will definitely return to the Punta Cana Princess resort as we had another relaxing vacation at this small Adult only resort (275 rooms). [Details]

Amazing, peaceful. [Details]

This was our first trip to Punta Cana and we loved it! The resort is small, which we like. Weather was beautiful. Staff was kind and friendly. No shortage of food or drinks. Something for everyone. Entertainment every night. Rooms are spacious and clean. The pool is where the party is in the afternoons. Foam party once week. Lots of laughs and no shortage of drinks at the swim up bar. [Details]

The hotel complex was beautiful and well maintained. Our room was as described and housekeeping provided any requested extras. The beach was beautiful with lots of shade for those who wanted it. The food was plentiful, very tasty and with lots of variety. You did not have to make a reservation for dining in the three restaurants and you could enjoy the restaurants at the other two Princess resorts by making a reservation.The staff were very friendly and accommodating. I would stay again. [Details]

This is our 4th time at the resort and we will be going back.
Wonderful staff - they really care about your well being. [Details]

Great Quiet Hotel. Perfect for rest and relaxation, seniors, and couples looking to get away. [Details]

We just got back from this hotel the service is great the food was also very good
For sure we will go back
The crowd is mostly 50 plus loved it small resort and perfect vacation [Details]

We honeymooned at this resort 12 years ago and loved it so we decided to go back. It was even better than we remembered. The people, food, beach, weather and service were outstanding. [Details]

My spouse and I resided for 7 nights at the Punta Cana Princess (Adult only resort) from Jan 26th to Feb 2nd, 2019. We arrived around 12:30 hrs.. The check in was quick and well explained by the employee. Our room block #4, 2nd floor was not ready. We were told to go eat, enjoy the sun and to return after 3 PM. We enjoyed our lunch and the beach. We returned to the reception around 4:30 PM and our room was ready and our luggage had been taken to our room already. Our room was nice & clean. All rooms face the pool/garden area which is well kept by many gardeners. The corridor & entrance door for the rooms is at the back (towards the resort ground limits). Once you enter the room: the closet (2 louvered sliding doors) has: approx. 12 wood hangers, an iron/ironing board an umbrella and two white bath robes with slippers. Then you have 4 shelves and a free digital safe. The washroom layout is nice: toilet with frosted door, walk in shower with frosted door (had 2 options for the shower: a hand held shower head or the rainfall type), a modern sink and a wall mounted hairdryer with a night light. The water pressure and hot water were always good/ available. There is no door to enter the washroom area. Between the washroom area and the bedroom you have a hot tub with jets (we did not try it). The AC worked fine for the duration of our stay. We had a king size bed which we found comfortable and there are light switches on both sides of the bed. There is a ceiling fan above the bed which we enjoyed. Then you have 2 steps down living area with a sofa (sliding hide a bed), sofa table, a round table with 2 chairs and a fridge. The flat screen TV (wall mounted) has many channels to select from: approx. 15 English channels (CTV, CNN, movie channels, etc…), 1 French (TV5) and many Spanish with some having the translation to English at the bottom. The patio door curtains are very opaque. Our balcony was private 2 chairs small table, (some rooms have their balcony next to the neighbours' balcony). Our maid service was excellent & we always had our fridge (2 beers, 3 X 500 ml soft drinks & a 1.5 L. water bottle) & bathroom towels/items... replenished when needed. Our maid created different bed ornaments on a daily basis. The food was very good at all the locations we ate: Buffet (variety of meats, fish, pastas, cold cuts, breads, cheeses, fresh fruits/vegetables, jams, peanut butter, ice cream, yogurts, deserts, condiments, syrups, etc...). there is also the breakfast/lunch restaurant near beach but it is not as elaborate as the main buffet. We went to the steak, Italian & fondue A la Carte restaurants. We enjoyed all of them but our favourite was the Italian which we attended three times. No reservations are needed and we only waited once (15 minutes) to be seated at the Italian restaurant. We did not try the Seafood restaurant near the beach. We were told it was delicious and plan on trying it the next time we return. The service at all the bars was excellent even the vacationers who did not tip received their service with a smile. The pool was kept clean and the water was clear throughout the whole day. We enjoyed the sloped easy walk in entrance to the pool (near mini Spa area). We really appreciated the locations of all the washrooms. The one near the pool/beach area was used by many pool users.... All washrooms were kept clean. The ones next to the buffet and the one in the lobby area have been renovated and are very modern. To obtain a sun umbrella/long chairs at the beach, you had to arrive early. Some vacationers reserved the umbrella/long chairs at the beach and the pool area very early in the morning. This was different from our last year experience. The long chairs have a comfortable beige/brown fabric. The location of the Punta Cana Princess is ideal for beach walkers. You can walk either way (East/West) for very long distances. The Beach is amazing, white sand and amazing blueish/green ocean water. There was some salespersons walking the beach and trying to get your attention. But, once you told them that you were not interested they did not bother you. Wi-Fi was free in the lobby area. It worked fine for us. We did not attend any night show as we had long days at the beach. The guests are mostly from Canada, USA and Europe. The hotel is quiet, no loud music/noise at night. The gym located in the Spa building is a short walk from the lobby area (off resort grounds). It is small, but there is enough exercise equipment and all are functional. There are hand towels and a large water bottle with cups in the gym area. We had our usual spot at the buffet area and we really appreciated the service we received from Juana Iris, Carlos, Ariel and many others. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile. My spouse called the client services desk for a toilet handle repair. The service was very quick (within a few minutes) and the issue was solved right away. We even had a few follow ups by client services on our degree of satisfaction, which we appreciated as we were always fully satisfied of their repair person (fixed toilet handle & towel rack in shower area) and resort in general. My spouse and I will definitely return to the Punta Cana Princess resort as we had another relaxing vacation at this small Adult only resort (275 rooms). [Details]

Stayed in the resort last week of January, 2019. Resort was clean and well maintained with a nice layout. Beautiful view of the beach & pool from our room. Room was nice with sunken living room but cramped set up for the bathroom with poor lighting. Food was average but no line ups or reservations. SMOKERS EVERYWHERE! and not enforced in designated areas...VIP areas not enforced so don't pay extra. Typical entertainment but no venue so it is in the lobby where everyone is smoking. Poor internet reception. Pushy vendors on the resort and beach. Staff not very fluent in English and don't understand you most of the time when you ask for something and they don't try to understand you. Short ride from the airport. [Details]