Punta Cana Princess All Suites Resort

Punta Cana Princess All Suites Resort
4.094.094.094.094.09
4.09 based on 469 reviews
#16 of 109 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 4.5 stars
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Review for Punta Cana Princess All Suites Resort

, Gatineau, QC
2024-05-22
I have been to 4 resorts and this has been my worse experience. [Details]
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The strong points
The rooms are big and beautiful. The supervisors are really nice.
The weak points
My room was never fully clean, the bath tub was not clean everyday, there was missing something everyday either shampoo, towels . water. It was too hot in room 26.5 degrees. The pool was green. There was only internet in lobby.
Certified

Beautiful Punta Cana

, Orleans, ON
2024-04-24
Very well laid out resort. It was immaculately clean. The staff were very friendly and helpful. [Details]
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The strong points
Great staff. Great food. Great weather. Couldn't have been better
The weak points
It was everything we expected.
Sanitary measures
Very clean.
Certified

A good 3 star hotel !

, Toronto, ON
2024-04-07
April 2024

Honest review !

The beach is nice, small hotel with 60 clientele. Most of the staff appears to be depressed and lazy, installations are vert tired, mold and broken equipment in the rooms.

The buffet is really bad, very little choice with very average food quality. Restaurants a la carte are average (can't compare to Cancun Mexico)The animation team harassing people to leave a 5 star review.

The drinks are really bad. They are using cheap alcohol (classico) for the drinks. You could update 35 $ / day per person to VIP, beach towels change in the room and premium alcohol for the drinks (LOL).

What a shame! can't even get a normal drink. I have been to this hotel 10 years ago, guess what, they have invested 0 since then. Will not return to any princess and don't recommend this place, not worth for your money.

Spoke to locals, the pay 70$ US /day per person all in with food and drinks, but for tourists the charge this extra to get a drink with regular alcohol, instead of cheap (classico) made somewhere in a shed.

Advice to people, book a new hotel instead where management cares about the quality of the service and checks on the employees.

Impossible that they got 4.8 on trip advisor, must be the fake reviews from the hotels' animation that are harassing people for a 5 star review. [Details]
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The strong points
Beach
The weak points
Very old instalations Old beds and mattresses Cheap alcohol Bad food Lazy depressed staff

Pleasantly Surprised great value

, Whitewood, SK
2024-03-29
Seamless from booking to arrival, beautiful grounds and landscaping, staff very friendly and attentative. Rooms are in need of some updating but we're fine. Buffet was always good, Italian restaurant was excellent, Steakhouse was very loud, food was mediocre and service was disappointing. The Fondue restaurant was very crowded, hot and Smokey and lacks proper ventilation. We took advantage of access to sister resorts for a couple of meals and they were good. The pool area was clean and the pool staff were entertaining and fun, (especially Hansel). The beach palapas and loungers were always full even by 6:30 am, so prepare to get there early with your towels. All in all the resort was a good spot for couples, singles and seniors. Saying that it was always buzzing with music and activities and was a fun place to stay. [Details]
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The strong points
Very friendly and helpful staff, impressive landscaping and grounds and public areas are very clean and well maintained.
The weak points
Fondue restaurant is very crowded, hot and smokey, needs more ventilation. Room furnishings are in need of updating, Toilet area is likened to a phone booth…way to small. Orientation meeting doesn't provide useful resort info, focused on selling tours.
Certified

A Relaxing Oceanside Escape

, Penhold, AB
2024-01-27
Overall we enjoyed our stay at the Princess All Suites. We liked the smaller size & adults only environment. It made for easy walking around and securing lounge chairs. However , this is not a 5 star resort. It should be considered a 4 star only. [Details]
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The strong points
Friendly service and atmosphere
The weak points
Dated decor, limited food options, mediocre buffet selection and poolside and beachside food and beverage service is limited to walk up or swim up bar. They should ban smoking on the beach as it is prone to be an ashtray full of butts.
Certified

Hotel is nice

, Ile Perrot , QC
2024-01-25
I wouldn't consider this a 5 star
Was clean and friendly staff
Beach is beautiful and lots of chairs
Weird toilet in rooms. So close to the wall that your leg is up against the wall. Not ideal but not a deal breaker either. Very quiet hotel. [Details]
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The strong points
Nice staff Clean
The weak points
Toilets in a cramped area
Certified

Awesome week

, Deux Montagnes, QC
2023-10-23
The staff at this resort were amazing, food was great and the sun was shining every day. We were fortunate to be there during a quiet period, fewer people, but that did not change how the staff treated you...just like you are part of the family. The beach was well kept, and if you walked along the length of the beach you could see how this resorts beach was better than the others. The ocean is not crystal clear, but the water was warm, the ocean floor easy to walk on, and very little seaweed. Mornings were spent walking the beach and relaxing in the ocean, afternoons were spent by the pool. this resort is clean...very clean. rooms could use a little update, but which resorts don't? 2 of 4 a la cartes were open each night along with the buffet. a good selection of food, so you wont go hungry. check in was simple. the drive from the airport is about 25 minutes....if you go direct. ours was closer to 1hr due to stops at other resorts. learn a little spanish before you go, the staff really enjoys when you can speak their language, even if it is just a sentence or two. [Details]
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The strong points
Amazing staff across the board. very friendly and ready to go the extra mile. senora Ana at the front desk, Senor Raoul and all the waitresses in the buffet. Good food, lots of choices. no reservations required at the restaurants
The weak points
Weekends...the locals come in, and it becomes a party pool for 48 hours. preferred the quiet times Drinks are just ok. a little too syrupy for our liking
Certified

Returnees

, Brandon, HA
2023-03-14
We have returned to the PCP numerous times because we love the smallness and the layout of the resort. We enjoy being able to just pop in to the beach restaurant Mare Nostrum. We were pleased that the restaurants had gotten upgraded as this was needed. The new walking surface/tiles are great too. The new pool umbrellas can be moved where the huts couldn't be. Well done. The staff are always friendly Felix, Agapito,Nelson, Eduardo, Ramon, Nancy, Moises and Jorge and more [Details]
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The strong points
The updates are awesome the new restaurants are excellent. The size is perfect. The people are wonderful
The weak points
I was bitten by many small flies or mosquitoes The beds and room furniture need to be updated next
Sanitary measures
Good care
Certified

Holiday

, Chilliwack, BC
2023-03-10
This hotel was very boring, no entertainment, the restaurant food was the same as the one main buffet, the beach 24 hour restaurant had only a few dishes not covered with flies all over the food, people were very rude and did not speak English. No food was labelled, I ate a stuffed pepper which had seafood in it, I got an allergy, because I'm allergic to shellfish, I asked what was in it, they just walked away. In the restaurant the waitress didn't serve me until 40 minutes later then spilled water all over me. My door key would never work, and had to keep going to the lobby to get it fixed, I would never go to this hotel again. [Details]
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The weak points
There is no 0 rating I wouldn't even rate this hotel a 1
Certified

Princess resort and spa

, Coldwater, ON
2023-03-09
Great vacation! One complaint tho, the beds are too hard. I had to take the cushion from the couch and put it on the bed to make it more comfortable. The restaurants were great, the pool is great and the resort was very clean! [Details]
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The strong points
Food was great, staff was very friendly, the resort was very clean and check in was smooth.
The weak points
The beds. Time for better mattresses.
Certified

Loved my vacation

, Peterborough, ON
2022-10-20
I loved my room and the food was good. The staff were great so friendly and helpful. The only thing was there were no evening entertainment or shows. [Details]
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Certified

Great Resort

, London, ON
2022-06-09
Beautiful Resort, clean, well manicured grounds. Beach was cleaned daily of debris and seaweed from the ocean. Always welcoming seating area. A variety of options for dining, great entertainment. Pool was spacious and clean. Will certainly return. [Details]
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The strong points
Staff is simply amazing and after speaking to many clients at the Resort, they all said that the staff is their main reason for returning. Warm welcome, they are incredibly friendly and always making sure their clients are happy.
Sanitary measures
Extremely clean, they even fumigated during my stay, giving me 24hrs notice to make sure we were out of the room. Daily Covid sanitation took place in the room and all around the resort.
Pro

Perfect Week

, Guelph, ON
2022-04-15
6th time to Punta Cana, first time staying at Punta Cana Princess. Love that it is adult only. Grounds are clean and the room was up to date. Everything worked. Staff from the lobby to the beach bar were friendly. The buffet had enough variety and the food was good. The Italian and Tex-Mex restaurants were very good.
The beach front is amazing.
The resort is small but we loved that. Entertainment in the lobby at night - no big shows like other resorts - but we like it on the quiet side.
We will definitely be staying at this resort our next visit to the Dominican. [Details]
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The strong points
Rooms was up to date and the grounds were clean. Food was good and the staff was very friendly. Beach front is amazing.
The weak points
Coffee is from machines
Certified

Superb small resort

, Belleville, ON
2022-03-19
We all loved this resort. The size was perfect. You can easily walk from lobby to beach area so easy. Well maintained grounds and we witnessed a lot of cleaning and sanitizing. The staff was absolutely amazing. We did not encounter 1 rude or nasty staff member. The A La Cartes just amazing! No line ups or sign ups! The shop located right beside this resort on the beach is great. Super prices and lots of bartering. [Details]
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The strong points
As was previously mentioned we have nothing but positive recommendations for this resort. We have never been to an adults only and I can highly recommend it. We will for sure return to this paradise. We spent 2 weeks here and it was so nice just to relax.
Sanitary measures
Daily sanitation done throughout lobby and eating areas. We were provided with masks and a glove at each eatery. A few people were reminded to use masks and glove! Washrooms we're immaculate as well!
Certified

Amazing adults only

, Yorkton, SK
2020-03-09
We stayed at the Punta Cana Princess for 2 weeks starting January 22. The resort is small and the majority of the staff are amazing. We have stayed at many all inclusive and adult only resorts and this resort ranks very high. The beach is beautiful and very busy. Food was average in the buffets. We did experience some problems with the air-conditioning not functioning well (building 1). It never was fixed in the 2 weeks that we stayed at the resort. Another problem is the vendors that are allowed to set up inside of the resort on specific nights. The vendors set their tables adjacent to the buffet so that you have to walk by them when going to the buffet. They actually were quite rude with their remarks when we did not want to buy at their tables. We always support local and buy something each trip but not with poor attitudes of these vendors!! Management need to remove these vendors or place the tables in an area away from the buffet or reception! [Details]
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The strong points
Amazing staff Beautiful beach
The weak points
Air conditioning Vendor in the resort Poor WiFi

Great resort and beach stay

, Keswick, ON
2020-03-07
very nice resort, and beach
clean and well kept rooms and grounds
cleaning staff friendly
special thanks to Alba Iris and the rest of the lobby bar staff always happy, friendly and attentive
Also special thanks to our taxi driver Osiris Guerrero Perez who was so helpful taking us wherever we wanted to go, he was very friendly, professional, and knowledgeable [Details]
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Relaxing

, Brandon, MB
2020-03-06
We choose this resort because it is small in the distance required to get from place to place. We love the small size of this resort. It is good for those with mobility concerns. We enjoy the food and the dessert table is marvellous. We find the staff very friendly noting that not all speak or understand English. We have found the rooms clean and housekeeping great. The couch in the room is uncomfortable and I would recommend they be updated soon. The dividing piece between the shower and toilet limits the space in the toilet area which is problematic for a larger person. The design could be changed soon. We have returned to this resort for its size and friendly staff but would recommend some upgrades to keep up with and compete in the marketplace. [Details]
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The strong points
Size
The weak points
Getting dated and needs some upgrades
Certified

First time at an all-inclusive

, Mississauga, ON
2020-02-17
The overall experience was good. Hotel and grounds were beautiful. Aside from bad neighbors the last 2 nights it's a very quiet and relaxing resort. [Details]
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The strong points
Beach was AMAZING! The resort was beautiful! Everything was very clean always. We only ever ate in the buffet and there was a decent selection of food, even if you have food allergies. (except for desserts). Room was nice.
The weak points
Wifi in lobby was horrible. We didn't want to buy the wifi package so we just went to the lobby everyday and use that but the connection was constantly ridiculously slow. The staff wasn't as friendly as what we are used to when we go on cruises.
Certified

Great for my first vacation!

, Toronto, ON
2020-02-07
I have nothing to compare it to, as this was my first trip. The beach was lovely, the staff were friendly and went above and beyond. There were a few small issues with our room, but nothing that kept us from enjoying ourselves.The buffets were great in that they always offered something different, as well as something for everyone. The omelette station was especially good! The a la carte restaurants were not as great as I expected, but definitely edible! [Details]
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The strong points
The friendly and helpful staff
The weak points
Too many people trying to sell you things
Certified

We fully enjoyed our 3rd stay

, Orleans, ON
2020-01-27
We resided at the Punta Cana Princess (Adult only resort) Jan 18-25th. During that week, the average age of the Resort vacationers was approximately 50 yrs. old. Our room block #5,3rd floor was nice, clean & we had a nice Oceanview. The rooms face the pool/garden area which is well kept by many gardeners. The corridor & entrance door for the rooms is at the back (towards the resort's ground limits). The water pressure and hot water were always good/ available. There is no door to enter the washroom area. Between the washroom area and the bedroom you have a hot tub with jets (we did not try it). The AC worked fine for the duration of our stay. We had a king size bed which we found comfortable. There is a ceiling fan above the bed which we enjoyed. The patio door curtains are very opaque. Our balcony was private 2 chairs small table, (some rooms have their balcony next to the neighbours' balcony). Our maid service was excellent & we always had our fridge (2 beers, 3 X 500 ml soft drinks & a 1.5 L. water bottle) & bathroom towels/items... replenished when needed. The food was very good at all the locations we ate: Buffet (variety of meats, fish, pastas, cold cuts, breads, cheeses, fresh fruits/vegetables, jams, peanut butter, ice cream, yogurts, deserts, condiments, syrups, etc...). There is also the breakfast/lunch restaurant near beach but it is not as elaborate as the main buffet. We went to the Steak/Mexican, Mediterranean, Italian & Fondue A la Carte restaurants, No reservations are needed. We enjoyed all of them. The service at all the bars was excellent. The pool was kept clean and the water was clear throughout the whole day. We enjoyed the sloped easy walk ins entrance to the pool. At the pool area, they have new long chairs with grey fabric, they are comfortable. All public washrooms were kept clean. The ones next to the buffet and the one in the lobby area have been renovated and are very modern. We always had a palapa at the beach, long chairs are of a beige/brown fabric & comfortable. The location of the Punta Cana Princess is ideal for beach walkers. You can walk either way (East/West) for very long distances. The Beach is amazing, white sand and amazing blueish/green ocean water. There was some salespersons walking the beach trying to sell items. Wi-Fi was free in the lobby area. It was not functional every night at the time we went. The guests are mostly from Canada, USA and Europe. The hotel is quiet, no loud music/noise at night. The gym located in the Spa building is a short walk from the lobby area (off resort grounds). It is small, but there is enough exercise equipment and all are functional. There are hand towels and a large water bottle with cups in the gym area. We really appreciated the friendly service we received from Israel, Juana Iris, Francis, Francisco & Nancy and many others. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile. My spouse and I will definitely return to the Punta Cana Princess resort as we had another relaxing vacation at this small Adult only resort (275 rooms). [Details]
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The strong points
Friendly & smiling personnel, beautiful beach, small resort (275 rooms), nice rooms
The weak points
The free WIFI in the lobby area was not functional every night at the time we tried it.
Certified

Vacation Punta Cana

, Moncton, NB
2019-05-09
Amazing, peaceful. [Details]
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The strong points
The service .Everyone was super helpful.
The weak points
Wifi
Certified

Relaxing Getaway

, Gander, NL
2019-04-22
This was our first trip to Punta Cana and we loved it! The resort is small, which we like. Weather was beautiful. Staff was kind and friendly. No shortage of food or drinks. Something for everyone. Entertainment every night. Rooms are spacious and clean. The pool is where the party is in the afternoons. Foam party once week. Lots of laughs and no shortage of drinks at the swim up bar. [Details]
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The strong points
Friendly staff, clean rooms and resort was kept beautiful. Entertainment staff does an excellent job to keep you entertained. Lots of choices for food and drinks. Something for everyone. Felt very safe on resort.
The weak points
The only negative thing I have to say is the Wifi is not good.
Certified

Enjoyed our Stay

, Dundas, ON
2019-04-07
The hotel complex was beautiful and well maintained. Our room was as described and housekeeping provided any requested extras. The beach was beautiful with lots of shade for those who wanted it. The food was plentiful, very tasty and with lots of variety. You did not have to make a reservation for dining in the three restaurants and you could enjoy the restaurants at the other two Princess resorts by making a reservation.The staff were very friendly and accommodating. I would stay again. [Details]
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The strong points
Beautiful Beach with lots of shade. Food was plentiful with lots of variety.
The weak points
I would add a cafe in the lobby for hot drinks & snacks. Internet could only be accessed in the lobby and was very slow.
Certified

Wonderful vacation as always.

, Cumberland, ON
2019-03-05
This is our 4th time at the resort and we will be going back.
Wonderful staff - they really care about your well being. [Details]
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Certified

Punta Cana Princess

, Toronto, ON
2019-02-28
Great Quiet Hotel. Perfect for rest and relaxation, seniors, and couples looking to get away. [Details]
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Certified

Hotel service

, Laval, QC
2019-02-27
We just got back from this hotel the service is great the food was also very good
For sure we will go back
The crowd is mostly 50 plus loved it small resort and perfect vacation [Details]
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The strong points
Service food room great vacation
The weak points
Not having a jacuzzi at the pool

Punta Cana review

, Earl Grey, SK
2019-02-08
We honeymooned at this resort 12 years ago and loved it so we decided to go back. It was even better than we remembered. The people, food, beach, weather and service were outstanding. [Details]
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The strong points
Beach/huts/loungers, service/drinks/food, entertainment. The grounds are incredibly beautiful.
The weak points
Gym is old and not much equipment. Slow slow wifi.
Certified

Another enjoyable stay

, Orleans, ON
2019-02-06
My spouse and I resided for 7 nights at the Punta Cana Princess (Adult only resort) from Jan 26th to Feb 2nd, 2019. We arrived around 12:30 hrs.. The check in was quick and well explained by the employee. Our room block #4, 2nd floor was not ready. We were told to go eat, enjoy the sun and to return after 3 PM. We enjoyed our lunch and the beach. We returned to the reception around 4:30 PM and our room was ready and our luggage had been taken to our room already. Our room was nice & clean. All rooms face the pool/garden area which is well kept by many gardeners. The corridor & entrance door for the rooms is at the back (towards the resort ground limits). Once you enter the room: the closet (2 louvered sliding doors) has: approx. 12 wood hangers, an iron/ironing board an umbrella and two white bath robes with slippers. Then you have 4 shelves and a free digital safe. The washroom layout is nice: toilet with frosted door, walk in shower with frosted door (had 2 options for the shower: a hand held shower head or the rainfall type), a modern sink and a wall mounted hairdryer with a night light. The water pressure and hot water were always good/ available. There is no door to enter the washroom area. Between the washroom area and the bedroom you have a hot tub with jets (we did not try it). The AC worked fine for the duration of our stay. We had a king size bed which we found comfortable and there are light switches on both sides of the bed. There is a ceiling fan above the bed which we enjoyed. Then you have 2 steps down living area with a sofa (sliding hide a bed), sofa table, a round table with 2 chairs and a fridge. The flat screen TV (wall mounted) has many channels to select from: approx. 15 English channels (CTV, CNN, movie channels, etc…), 1 French (TV5) and many Spanish with some having the translation to English at the bottom. The patio door curtains are very opaque. Our balcony was private 2 chairs small table, (some rooms have their balcony next to the neighbours' balcony). Our maid service was excellent & we always had our fridge (2 beers, 3 X 500 ml soft drinks & a 1.5 L. water bottle) & bathroom towels/items... replenished when needed. Our maid created different bed ornaments on a daily basis. The food was very good at all the locations we ate: Buffet (variety of meats, fish, pastas, cold cuts, breads, cheeses, fresh fruits/vegetables, jams, peanut butter, ice cream, yogurts, deserts, condiments, syrups, etc...). there is also the breakfast/lunch restaurant near beach but it is not as elaborate as the main buffet. We went to the steak, Italian & fondue A la Carte restaurants. We enjoyed all of them but our favourite was the Italian which we attended three times. No reservations are needed and we only waited once (15 minutes) to be seated at the Italian restaurant. We did not try the Seafood restaurant near the beach. We were told it was delicious and plan on trying it the next time we return. The service at all the bars was excellent even the vacationers who did not tip received their service with a smile. The pool was kept clean and the water was clear throughout the whole day. We enjoyed the sloped easy walk in entrance to the pool (near mini Spa area). We really appreciated the locations of all the washrooms. The one near the pool/beach area was used by many pool users.... All washrooms were kept clean. The ones next to the buffet and the one in the lobby area have been renovated and are very modern. To obtain a sun umbrella/long chairs at the beach, you had to arrive early. Some vacationers reserved the umbrella/long chairs at the beach and the pool area very early in the morning. This was different from our last year experience. The long chairs have a comfortable beige/brown fabric. The location of the Punta Cana Princess is ideal for beach walkers. You can walk either way (East/West) for very long distances. The Beach is amazing, white sand and amazing blueish/green ocean water. There was some salespersons walking the beach and trying to get your attention. But, once you told them that you were not interested they did not bother you. Wi-Fi was free in the lobby area. It worked fine for us. We did not attend any night show as we had long days at the beach. The guests are mostly from Canada, USA and Europe. The hotel is quiet, no loud music/noise at night. The gym located in the Spa building is a short walk from the lobby area (off resort grounds). It is small, but there is enough exercise equipment and all are functional. There are hand towels and a large water bottle with cups in the gym area. We had our usual spot at the buffet area and we really appreciated the service we received from Juana Iris, Carlos, Ariel and many others. The hard working hotel personnel are ALL wonderful, friendly & give you an excellent service with a smile. My spouse called the client services desk for a toilet handle repair. The service was very quick (within a few minutes) and the issue was solved right away. We even had a few follow ups by client services on our degree of satisfaction, which we appreciated as we were always fully satisfied of their repair person (fixed toilet handle & towel rack in shower area) and resort in general. My spouse and I will definitely return to the Punta Cana Princess resort as we had another relaxing vacation at this small Adult only resort (275 rooms). [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
small resort, friendly employees, clean, no reservations needed for A La Carte restaurants.
The weak points
Some vacationers play the towel game to reserve umbrellas/long chairs at beach & pool area. This creates a chain reaction amongst the vacationers...
Certified

Good not great!

, London, ON
2019-02-03
Stayed in the resort last week of January, 2019. Resort was clean and well maintained with a nice layout. Beautiful view of the beach & pool from our room. Room was nice with sunken living room but cramped set up for the bathroom with poor lighting. Food was average but no line ups or reservations. SMOKERS EVERYWHERE! and not enforced in designated areas...VIP areas not enforced so don't pay extra. Typical entertainment but no venue so it is in the lobby where everyone is smoking. Poor internet reception. Pushy vendors on the resort and beach. Staff not very fluent in English and don't understand you most of the time when you ask for something and they don't try to understand you. Short ride from the airport. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beautiful beach, quiet & clean resort, nice layout of resort, beautiful view from balcony, no line ups for food or ala carts
The weak points
Smokers everywhere! No enforcement Food was average, lack of top shelf liquor, no lite beer, crappy entertainment space and typical, poor lighting in bathroom, slow shower drain & akward bathroom set up. Noticeable repairs needed.
Certified

Nice resort

, Sault Ste Marie, ON
2018-04-06
Nice resort overall. Really enjoyed the pool area. Music and pool entertainment were at a moderate volume, not head-banging like at most resorts we've visited. No long lines for beverages! Not a party type resort. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Nice resort overall. Nice beach and pool. Friendly and helpful staff. Bathrooms around facility were impressive: always clean and maintained. Nice buffet, no waiting.
The weak points
Lobby internet: very slow! Caterpillars in room. Beach palapas too close together ... virtually touching one another.
Certified
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