#38 of 140 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Riviera Maya
We just got back from a wonderful week at Secrets Moxche and we have nothing negative to say. The entire vibe of the hotel is welcoming and relaxing. Loved all the pools that they offer and preferred to spend our time around the Mantaray one. Loved the live entertainment that was by the pool twice a day as well. Jamie the pool guy was wonderful to deal with and helped with chairs and umbrellas every day. He was exceptional. We had a preferred swim out room on the main floor and while the water in the pool was too cold to use we still loved the room. The food everywhere was outstanding and never had a bad meal. We also never waited more than 30 minutes to get in at any of the a la carte restaurants. We would definitely go back!! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The entertainment/ musicians was an added bonus throughout the day.
The pool boys were incredibly helpful
Pool options were a plus
The weak points
pillows in the rooms were not comfortable, felt like sand bags
swim up pool was very cold
small beach
🍪 To facilitate your experience on our Website, we suggest that you authorize cookies.
Cookies are used with respect for your privacy. They allow you to keep your account accessible on your browser and to maintain the language of your choice.
Links to other sites may be present on www.monarc.ca and if you navigate on these links the privacy policy of these third parties would apply.
Fantastic week at Moxche!
Loved all the pools that they offer and preferred to spend our time around the Mantaray one. Loved the live entertainment that was by the pool twice a day as well. Jamie the pool guy was wonderful to deal with and helped with chairs and umbrellas every day. He was exceptional.
We had a preferred swim out room on the main floor and while the water in the pool was too cold to use we still loved the room.
The food everywhere was outstanding and never had a bad meal. We also never waited more than 30 minutes to get in at any of the a la carte restaurants.
We would definitely go back!! [Details]