Sensira Resort And Spa Riviera Maya

4.35 based on 17 reviews

#61 of 140 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya

Rated 5 stars

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Sensira review

Daljinder Saini, Surrey, BC

2024-04-01

It was a fun and friendly place [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
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Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

Kid friendly

The weak points

Not good food selection for kids

Sanitary measures

Good

Certified

Great hotel with excellent service

Maxim Dvorkin, Coqui, BC

2024-03-10

It was amazing experience. Service 100%, 5 ⭐️
We've stayed at Sensira hotel and enjoyed every day and moment, plenty of activities and things to for kids, excellent service special thanks to stuff member named Ever that provided absolutely great.
We will be back !!! [Details]

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Certified

Enjoyed the whole resort!!!

Farhan Baig, Surrey, Br

2023-12-14

This is just my opinion. This resort has something for everyone. Family events, adults activities and teen areas. Surprise to see zip lining in the resort. Not too high or fast. Food is ok in the buffet, I have had better. Fresh omelette for breakfast was the highlight. I personally enjoy the restaurant dinners. I had heard bad reviews about the Mexican restaurant but it was surprisingly good!! Loved the bone marrow taco. Easy to make reservations at the concierge. Drinks are delicious too. My favorite, tamarind Margarita. Staff are very friendly. I was surprised that they don't have wristbands and everyone gets top shelf alcohol with no restrictions. If you are going to Sensira Resort, I highly recommend going to the French restaurant!!!! It was a nine course dinner experience paired with wine. It was included with our stay but you have to make reservation. Limited seating. You let them know of any allergy (for example, gluten free) and the Chef makes a tasting menu around that. FYI, the menu changes every week. Definitely will come here again. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

The beach, entertainment, food, drinks, staff were friendly and accommodating. In room coffee and snacks.

The weak points

There were no shower curtains so if you come with kids or friends you have no privacy. The distance from the highway. To go into town was hard.

Sanitary measures

Everything was clean. Sanitation stations at all points. Some days staff were wearing masks and some days not.

Certified

Great all inclusive resort

Edward Mccandless, Fort Mcmurray, AB

2023-04-17

We had a great time with our family at this resort. There was something to do for everyone. The food was great and the stay was amazing. Would highly recommend this resort [Details]

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Front desk & Reception
Beaches
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Certified

Nice Hotel

Melissa Sydor, Edmonton, AB

2023-03-03

Overall our experience was good. The hotel is well kept and food and drinks were excellent. Would be nice if people didn't take/reserve chairs for an entire day but use rarely. Hotel is family friendly but not a lot of things to do past midnight in terms of a night life for guests. [Details]

Room
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Front desk & Reception
Beaches
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Cleanliness
Food & Restaurants
Sanitary measures

The strong points

The wifi is excellent and the staff are very friendly and accommodating. The adult craft activities were unique. The food even at the buffet was excellent. The staff work hard to keep the beach clean of seaweed.

The weak points

The rooms have the shower in the same room as the bed which can be difficult for families or friends sharing a room. Getting reservations at the restaurants is also a challenge. Very minor but the music at the adult pool was the same everyday.

Certified

Excellent, would definitely recommend.

Krystal Parsons, Courtenay, BC

2023-02-24

Hotel and rooms were clean and beautiful. It is seaweed season but the staff did their best to clear it off the beaches for the guests.
The grill at the pool bar was excellent. Italian restaurant was our favourite.
Very friendly, helpful staff. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

Hotel and rooms were clean and beautiful. It is seaweed season but the staff did their best to clear it off the beaches for the guests. The grill at the pool bar was excellent. Italian restaurant was our favourite. Very friendly, helpful staff.

Certified