Sensira Resort And Spa Riviera Maya

This resort was a dream for our little family. It was affordable, clean, felt safe and had so much for our children to do! They never once said they were bored. The food was delicious with a lot of variety. Including vegetarian and gluten free options. We preferred the buffet over the A La Carte's. We had to wait almost 45 minutes for our shared transfer to organize at the airport with two tired little ones and though it's 20 ish minutes from airport the shared transfer made it almost an hour and the road into the resort was very torn apart and bumpy. We ended up booking private transfer to return at end of trip.

Mario in the buffet was a high highlight in our trip. His service was unmatched. He remembered every detail of things we ordered and didn't order. He'd have it ready for us before we even had to ask. We were so sad to say goodbye!

Alicia was absolutely fantastic to watch and learn from during our daily water aerobics. Her energy was the best and we had so much fun!! The pool and music was a vibe. The kids loved it.

I was nervous coming after reading poor reviews. I can see where some might complain over areas that were outdated or out of service ( tennis court, mini golf) there is some wear and tear around for sure .. but plenty of other things to do as well. The beds and pillows were SO comfy. The rooms were always so clean and the washrooms? Every single one was always spotless. The workers work so hard and it didn't go unnoticed to us. The pool servers were hustling and delivering meals around the pool and beach to ensure pure relaxation. I cannot get over the amazing time we had and will always recommend this resort despite the off reviews. The nightly shows were SO good. There wasn't a single one we didn't love. Such talented performers!!!

The beach still had plenty of sand to play in. The water wasn't blue or crystal clear and reminded me more of a lake back home but that didn't bother us. We experienced another beach during an excursion. The resort still felt modern and luxury with the incredible service from hotel staff,. Staff went out of their way a few different times to help us! Pool chairs were hard to get past 7AM. No change getting a cabana pretty sure people reserved them at night with towels. Frustrating but not the end of the world.
BOOK at Sensira! You'll love it as much as we did!

From a Canadian mama who stressed over nothing!! [Details]

It was a fun and friendly place [Details]

It was amazing experience. Service 100%, 5 ⭐️
We've stayed at Sensira hotel and enjoyed every day and moment, plenty of activities and things to for kids, excellent service special thanks to stuff member named Ever that provided absolutely great.
We will be back !!! [Details]

This is just my opinion. This resort has something for everyone. Family events, adults activities and teen areas. Surprise to see zip lining in the resort. Not too high or fast. Food is ok in the buffet, I have had better. Fresh omelette for breakfast was the highlight. I personally enjoy the restaurant dinners. I had heard bad reviews about the Mexican restaurant but it was surprisingly good!! Loved the bone marrow taco. Easy to make reservations at the concierge. Drinks are delicious too. My favorite, tamarind Margarita. Staff are very friendly. I was surprised that they don't have wristbands and everyone gets top shelf alcohol with no restrictions. If you are going to Sensira Resort, I highly recommend going to the French restaurant!!!! It was a nine course dinner experience paired with wine. It was included with our stay but you have to make reservation. Limited seating. You let them know of any allergy (for example, gluten free) and the Chef makes a tasting menu around that. FYI, the menu changes every week. Definitely will come here again. [Details]

We had a great time with our family at this resort. There was something to do for everyone. The food was great and the stay was amazing. Would highly recommend this resort [Details]

Overall our experience was good. The hotel is well kept and food and drinks were excellent. Would be nice if people didn't take/reserve chairs for an entire day but use rarely. Hotel is family friendly but not a lot of things to do past midnight in terms of a night life for guests. [Details]

Hotel and rooms were clean and beautiful. It is seaweed season but the staff did their best to clear it off the beaches for the guests.
The grill at the pool bar was excellent. Italian restaurant was our favourite.
Very friendly, helpful staff. [Details]