Dominican Republic

From the moment we stepped onto the grounds until the moment we left we were extremely impressed with our stay at Dreams Flora. The staff were polite, friendly and helpful consistently throughout our stay. The grounds were immaculate and staff were moving around caring for the structures almost everywhere you walked from painting the stairwells to replacing the roof tiles on buildings. Pools were clean and cool, adult areas were peaceful and relaxing. Family areas were fun and busy. Butler serve was exemplary. The food was excellent and we were never hungry. Always plenty of options at the buffet. We would not hesitate to return.

Very relaxing. Quiet space available. Buffet dining excellent with different theme every night. Accommodations were 5 star. Staff were pleasant and helpful beyond expectations. Wasn't overly impressed with a la carte dinning facilities. We much preferred the resort when it was Adult only, not suited for children.. Would highly recommend this resort and we will definitely return in the future.

Took the transfer from airport to resort provided by Bahia Principe. Once at the resort check in was easy. They use a wristband with a chip in it to open your room door which was great. Didn't have to worry about leaving the room without the key. We had to make an adjustment to our room (2 beds not a king like they gave us) and they accommodated that immediately. Grounds and pools are clean and this time of year lots of loungers. Beach has that great sugar like sand with plenty of loungers for resort guests. Preferred buffet to specialty restaurants. Highly recommend this property

We stayed a total of 7 nights in the "adults only" area which is the upscale area of the whole complex, check-in process was expedite and they provided us a private space to get changed as we got there earlier than the check-in time. Inside the hotel there are VIP areas that belong to the "Exclusive Traveler Club", and there are sellers that are constantly trying to sale you the club, be aware of them. The beach is gorgeous; however the amount of lounge chairs is not enough for all the guests, therefore we had to wake up early to "reserve" a pair, otherwise we would have seated far from the beach. The gardens and common areas are beautiful and well maintained, we stayed on the third floor with an overview of the pool and main plaza, a bit far from the beach but was OK. There is a bar nearby the beach and the staff is always available to serve, in general the people working there are super friendly, kind and happy. There are several restaurants with different type of food, from Italian, Peruvian, Steak house, Asian, etc. most of them needs a reservation which can be done through a website, and of course there is a buffet with good options, including a “Dominican” theme night on Friday with typical food, rum and performance, it is highly recommended! There are more facilities in the other side of the complex including shops, restaurants, pool, theatre, etc. We ended a couple of nights in that area as the shows were more entertained as the VIP area is calmer and quieter. Also, there are kayaks available for free, as well as snorkeling and sailboats. The closest town is only 15 min away by walk, cute area with shops, restaurants and bars. In general we had a good week, if only the beach area was less crowded… :)

This all-inclusive resort is absolutely fabulous! The grounds are gorgeous with staff constantly working on its beauty. The Junior Swim-Up Suites are large and beautiful with tons of storage space. The jacuzzi in the room is a nice touch as well. We loved the fact that we could open our patio doors to a concrete patio with two chairs and a table and right below on the grassy area were cushioned loungers which were a few steps from the pool. The food and drinks were abundant!

I recently stayed at the Bahia Principe Esmerelda Resort in the Dominican Republic and had such a wonderful experience. The food was delicious, fresh, flavorful, and with a good variety each day, but what truly made my trip unforgettable was the staff. From the moment I arrived, everyone was so friendly, welcoming, and incredibly helpful. The staff didn't just do their jobs — they brought so much energy and joy to everything they did. They were always smiling, full of fun, and genuinely cared about making sure guests had a great time. What stood out the most was how they encouraged me (and others!) to join in on different activities and dances. I found myself stepping out of my comfort zone and just having fun, all because of their amazing spirit. Honestly, they were the best part of the resort. Their warmth and enthusiasm turned a great trip into something really special, and I'm so grateful for it. I truly loved my time there and would absolutely return, mostly because of them!

We recently stayed at this resort and wanted to share our experience to help others make an informed decision. Positives: The beach is absolutely incredible—hands down the highlight of our trip. We never had to fight for loungers, and the beach service was constant, fast, and incredibly friendly. The staff overall were lovely, especially the servers and bartenders who consistently made us feel welcome. The nighttime entertainment exceeded expectations, with “The Greatest Showman” night being a standout. Breakfast at the Oceanside restaurant became our favorite part of each day—the combination of great food, attentive service, and a beautiful view was just perfect. A special mention to our butler, Adonis, who was always available and responsive throughout our stay. Negatives: Unfortunately, the room experience was a major disappointment. The furniture was in terrible shape—falling apart to the point where we couldn't use any of the four drawers in the cabinet because they were stuck shut. The shower barely worked, had mould, and the bathroom door had visible urine stains. We had a humidifier in the room that filled up every 4 hours and beeped loudly, waking us up nightly. To make matters worse, we discovered bed bugs on the second last night. After sending a video to our butler, the room was fumigated while our belongings were still inside, leaving everything with a horrible chemical smell. We had paid nearly $2,000 to upgrade to Diamond Club expecting premium service and amenities, especially based on our previous positive experience with Diamond Club at Royalton Riviera Cancun. However, here it meant very little. When we asked the Diamond Club concierge whether our room was actually part of Diamond Club, we were told that the manager decides what rooms are designated as Diamond Club—there are no specific Diamond Club rooms. Our room was clearly not an upgrade in any way, and it was disappointing to learn that this status seems arbitrarily assigned. The room (in Building 18) was run-down and definitely not worth the upgrade cost. Furthermore, the Diamond Club pool and beach areas were not monitored or exclusive—any guest could use them freely. The same applied to the Oceanside breakfast. Essentially, the only “perk” we received for our upgrade was a butler who handled our dinner reservations. Bottom Line: While the beach, entertainment, and service from staff were excellent, the poor room conditions, bed bug issue, and underwhelming Diamond Club experience left us very disappointed. We would not recommend this resort and, unfortunately, we would not return.

This was my 2nd stay here in 6 months and once again I enjoyed myself immensely and felt pampered and relaxed.

Excellent resort the only complaints/suggestions would be more shade on the beach and the volume of the music in the lobby in the evenings. Just turn it down a few notches so everyone doesn't have to hear bad karaoke.

The Aquamarine side we stayed at needs some refurbishments. Doors on rooms, paint overall. New lobby furniture, more umbrellas at the pool and beach. The food at this buffet was mediocre. We couldn't eat at the main buffet as the sewer smell was not good. The staff was great. The AC in the room worked. Maybe don't put a window in the shower...The Japanese and the sports bar had great food. This is the adults side, but that only means they have to be 18... not exactly grown up