Iberostar Waves Paraiso Del Mar

Iberostar Waves Paraiso Del Mar
4.264.264.264.264.26
4.26 based on 234 reviews
#71 of 140 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Maya
Rated 4 stars
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pages: 123

Review of IBEROSTAR 290724

, Richmond, BC
2024-07-29
We had a quality vacation at IberoStar! The beach and pool are awesome. The entertainment and food were very adequate. Shuttles within the hotel were convenient. My family and I really enjoyed ourselves and look forward to be there next year. I will definitely recommend IberoStar for friends, colleagues and other family members. [Details]
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Certified

Paraíso Del Mar

, Burlington, ON
2024-04-29
Great experience overall. The food was great, lots of variety. Drinks were in large glasses and not Dixie cup size, lots of variety there too. Beach was amazing and so was pool. Pool was huge and warm, lots of space to spread out. We didn't feel overly pressured with anything. The adult entertainment wasn't great and the shopping on the resort was too expensive and all the same stores throughout. That was disappointing. Rooms were clean and nice. Lots of wildlife and gorgeous grounds too. [Details]
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The strong points
Great food, great beach and pool. Overall great experience. I'd go back for sure.
The weak points
Free Entertainment not great for adults, one bathroom supply not functioning in our case but was fixed fairly quickly after calling. Large resort, needs more explanation at beginning from concierge on where to find things or be given a map.
Sanitary measures
Good
Certified

Iberostar Paraiso Del Mar

, Shuniah, ON
2024-03-27
Nothing short of excellent, superb and with the best of support from the friendly staff, i will be referring this location to many of my friends. [Details]
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The strong points
The resort is huge and with so many wonderful features, excellent meal, service, the staff were superb.
The weak points
None.
Certified

Frustrating vacation

, Surrey, BC
2023-12-25
Hotel is no more than 3 stars. Rooms and bathrooms are very outdated and need to be renovated. We had multiple leaks during rain in room and bathroom. Very limited staff, no services provided beside cleaning rooms. Three times visited front desk during 2 days until requested crib was finally delivered to the room. Very limited choice of food especially at breakfast and lunch. We were not sitting hungry, but has been eaten every day the same kind of food and did not enjoy it. At lunch time very often empty food trays were not replenished with food. Very good Kids Club with a lot of activities for kids age 4-13. Carousel on Plasa did not work during our 2 weeks stay. Frustrating practice to occupy seats on the beach before 7:00am that were not prevented or stopped by beach securities. The non-smoking policy with signs on the beach was constantly violated by vacationers without any action from beach security. Hotel was full, so management did not care about improving anything. I would not recommend this hotel to anyone. [Details]
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The strong points
Very good Kids Club.
The weak points
Food, rocky sea bottom, limited services.
Certified

Wonderful Resort

, Paris, ON
2023-05-21
Beautiful resort! The landscape alone is wonderful. The wildlife walking around (coati, flamingos, turtles, black swan) turns the head wherever you walk. This is not a small resort but lots of shuttle cars for times walking is not preferred. Food was excellent and buffets were well stocked. Staff were all friendly and helpful. We were not pressured to partake in a presentation for time share. Asked, answered no and that was it. [Details]
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The strong points
Staff were excellent and friendly. Food was great and the resort was beautiful.
The weak points
I found nothing when booking that stated limitations on á la carte restaurants. Even my travel agent could not find this information. I read it in the comments from other travellers. Three á la cartes in 7 nights was not enough.
Certified

Great resort

, Hamilton, ON
2023-01-26
Great resort. Rooms are clean. Staff friendly. Good food. The only issues were the hard sell from the lobby staff for sitting through their promotional offer. [Details]
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The strong points
Good food, friendly atmosphere.
The weak points
Expensive on resort shopping.
Certified

Great stay at iberostar parishio del mar

, Blenheim, ON
2022-02-13
Beautiful,safe and clean [Details]
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The strong points
Pool
The weak points
None
Sanitary measures
All practised
Certified

Decent

, Calgary, AB
2021-11-23
Nice resort, better for families than for couples. Very large so bring some walking shoes. Long walks for food, and the overlap of when certain restaurants are open can be challenging. [Details]
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The strong points
Entertainment, Staff, Amenities, Clean
The weak points
Food, Availability Of Food, Lots of Coati's at the beach
Certified

Welcoming family friendly hotel

, Ottawa, ON
2021-01-04
We had the opportunity to visit the hotel for 5 days. We enjoyed all the attention staff and management provided to ensure we had a relaxing family holiday. The restaurants were all superior as well as the buffet options. Due to clement weather the beach was closed for swimming, yet several pools made our stay more enjoyable, including a visit to neighbouring Playa del Carmen. Overall highly recommend the hotel. [Details]
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The strong points
service, restaurants, cleanliness, pristine beaches, Iberostar lounge.
The weak points
at times noisy due to loud music at pools.
Certified

Can't wait to return!

, Cornwall, ON
2020-08-14
Went as a group of 6. From the moment of arrival, the service was fantastic! There was always someone to greet, help and offer a ride around the grounds via golf cart. The check-in desk was quick and efficient. We got a ride to our rooms, as the property is a bit big. It is absolutely doable to walk, but I would encourage taking the rides. The staff were so friendly and accommodating. Rooms were spacious and clean. A new towel animal on the bed, replenished bar fridge daily. Restaurants offered something for everyone! The pool is the biggest in Mexico. I recommend taking a float to hang out all day. The Towel hut can even inflate it for you. Drinks were good. Not too strong. Night club played great music, and the main center offered shopping, crafts, Ice Cream, Taco's, Church, Casino and more! We were there during the Super Bowl, and they had a big get together in the convention center for all guests of the 5 properties. It is a great place to mix and mingle with other hotel guests if you choose. Overall, this was our favorite trip! We did a few excursions that we booked through the hotel as well. We explained what we wanted to do, and were offered several experiences that we could choose from. The hotel also offers daily shuttles to Playa del Carmen for a small fee, and that was a great day away as well. You can catch the ferry and visit Cozumel. So much to see and do, that we look forward to going back to do it all over again, and MORE! [Details]
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The strong points
Great Staff, entertainment, pool, food, and area.
The weak points
Not that great for smaller Children. Next door offered more for little kids. They do have Star Camp, but if you want your kids with you, they will be bored. Rocks in the water at beach
Pro

Del Mar Iberostar

, Riverview, NB
2020-03-02
We really enjoyed our stay. People were friendly and accommodations were great. There is a pride of ownership in many of the associates. Resort was very clean, and there was always a friendly hello/olla when they crossed your path. Food was great, nice to have the late hour small buffet open each night. Fun shows, lots of energy. Met a lot of nice people on our trip as well. [Details]
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The strong points
Food was fantastic The people were helpful and always smiling fun activities at the beach resort was super clean...all the time
The weak points
did not get King Size bed as promised...was corrected next day...but we wasted almost half a day getting it sorted out
Certified

Great stay!

, Barrie, ON
2020-01-27
We stayed at the Iberostar Tucan 2 years ago and loved the Iberostar experience which lead us to book the The Iberostar Del Mar. It is much bigger than the Tucan so be prepared to get your steps in. We had a room near the pool in the centre and it was a 10min walk to buffet and 10min the other way to the beach.
You are able to access the amenities at the sister resort Paraiso Beach. You are not able to access the food or get served at the Lindo or Maya but you can walk on their resorts. [Details]
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The strong points
Great food! So much variety!, Clean, Friendly and helpful staff, Activities Included - archery, tennis lessons, water sports 1hr/day, air gun, bike tours, Local animals on resort
The weak points
Large size resort for me personally. Is the largest I would go, The pool was cold all week. I still swam but wasn't able to be in for a long period of time
Certified

All around outstanding resort

, Toronto, ON
2020-01-25
This resort does everything well. Decent food; fantastic beach; nice rooms; friendly attentive staff ; good people all around. WI FI is everywhere. Pool area is fun...lively but also has quiet spots. Atmosphere is positive everywhere.

You can't go wrong booking here and would go back for sure. [Details]
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The strong points
Friendly fun staff; beach is awesome; very fun atmosphere
The weak points
Only slight knock is how they try and get you to go on a tour with them before you even get to your room. You are weak and tired from your flight....give us a break.
Certified

Best vacation

, Nanaimo, BC
2020-01-14
The pool and staff were very friendly. The cleanliness was the best. [Details]
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The strong points
The food at the buffet. The staff and room
The weak points
No weak points.
Certified

Awesome girls trip

, Shelb. Co., NS
2019-11-06
My first time in Mexico and this resort was great. It was very clean in the rooms and around the grounds. The food was incredible. Everyone was so nice, I will go back for sure. [Details]
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The strong points
Food, cleanliness and great people
The weak points
Can't think of one
Certified

Relaxing on the Riviera Maya

, Surrey, BC
2019-02-18
There are five versions of Iberostar resorts lined up and connected next to each other with lush tropical gardens intertwined with local wildlife. The rooms were large and kept very clean however at the Del Mar there were no beach views, only garden views. The pool is very long and meanders through-out the resort with something for everybody, activity pool, children's pool, quiet area, plenty of sunbeds and palapas. Food was good, service was good, excellent entertainment. [Details]
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The strong points
The resort was clean and well looked after. Great entertainment at night and very fun activities around the pool during the day. Giovanni was especially fun.
The weak points
Smoking, no designated smoking areas so we had to walk through alot of people smoking in the bars and lobby area. Resort is too large to be quaint.
Certified

Great!

, Port Coquitlam, BC
2019-02-10
We stayed for 10 days and enjoyed each one. The staff were great, thank you to Lalli (events), Cindi (pool service) and Roger (beach service). Clean rooms, good food, great entertainment, and the weather was perfect. Be sure to try the Japanese restaurant, it's a great show as well as a great meal. Plenty of wildlife and great landscaping, one of the better resorts as far as overall design goes. Highly recommended. [Details]
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The strong points
Fantastic staff, clean and well maintained. We have nothing but good things to say! The resort is very well laid out and beautiful. The staff were helpful and friendly and the food was great. The room was comfortable and we enjoyed our 10 days here.
Certified

Highly recommended

, Whitby, ON
2017-05-09
This was my first time staying at an Iberostar and, based on our experience, I will definitely look to their properties when travelling in future. The resort and grounds are beautiful, the staff go out of their way to make you feel welcome and the rooms very comfortable. [Details]
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The strong points
Grounds, pool, staff, entertainment
The weak points
Beach (due to high winds), food typical for buffet style, front desk could use more staff
Certified

Good time

, Cochrane, AB
2016-12-13
Hotel was fine, beaches and pool were clean. Food was bland, but plenty of it. Enjoyed the marked jogging paths. [Details]
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The strong points
room size, friendly staff
The weak points
bland food
Certified

Excelent, very minor issues

, Coquitlam, BC
2016-06-14
Very pleasant stay, the staff is awesome, the night entertainment a very good surprise and the food on most of the restaurants is better than expected. Totally recommend. No major issues. [Details]
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The strong points
Very friendly and ready to help staff
The weak points
Not always enough people at front desk
Certified

Great all inclusive resort

, Moose Jaw, SK
2016-04-11
I've stayed at many resorts, but never an Iberostar until now, and this ranks as the nicest looking resort of all my travels. Its very grand looking with beautiful gardens throughout. The pool, and poolside amenities are remarkably good. There was never a lineup at any of the bars, and was a wide selection of premium liquor at no extra charge. I've never been a big fan of Mayan Riviera beaches, but this one is slightly better than most on the Mayan. The food was only average, but the staff were excellent. The resort is very spread out and this makes for lots of walking. The walks are beautiful and enjoyable, but if you have a busy vacation schedule, you may find the long distances within the resort a bit frustrating. All and all, if I ever return to they Mayan, I would stay there again. [Details]
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The strong points
The pool, the bars, the beautiful grounds, the rooms, and the general grandness of the main buildings.
The weak points
Food was good, but only mediocre. Beach was beautiful where you sit, but not great once in the water, because some rocks and seaweed make it an average beach (maybe slightly above average for they Mayan Rivera)
Certified

Very good

, Langley, BC
2015-11-04
awsome fun lots of choises! [Details]
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The strong points
staff
The weak points
smoking in the public areas
Certified

Iberostar Paraiso Del Mar

, Chilliwack, BC
2015-04-02
We enjoyed our stay at the Del Mar. It was Spring Break and while busy, the staff did a great job of keeping the place clean, providing entertainment and good food. [Details]
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The strong points
clean room , quiet and beautiful beach
The weak points
smoking was permitted in some common areas, should provide non-alcoholic beer
Certified

Great getaway

, West Kelowna, BC
2015-03-19
will recommend to all friends and family [Details]
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The strong points
all around great
The weak points
not any
Certified

Iberostar

, Port Mcnicoll, ON
2015-01-10
We had a great time. Very big resort with a lot to do. Staff was always helpful and friendly. The gourmet restaurant was amazing! The shows were great. There is a lot to do for kids. [Details]
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The strong points
Pool, variety, large resort
The weak points
Mexican restaurant was disappointing
Certified

Iberostar Paraiso Del Mar

, Regina, SK
2014-12-16
The place is so huge we love our stay there... The service is good food everything is nice.. [Details]
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The strong points
We love the iberostar the staff is so helpful and good service the pool is big and the whole area is big lot of walking you will love to walk after you eat meal lol
The weak points
The beach area is small
Certified

Riviera maya

, Calgary, AB
2014-12-08
all in all good experience [Details]
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The strong points
good beach for walking
The weak points
red flag on beach for 2 weeks
Certified

Average

, Bowden, AB
2014-12-05
It was a nice hotel with friendly workers but the distance you had to walk to the lobby and to the pool was ridiculous! There were supose to be rides but they were never there! [Details]
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The strong points
Staff was friendly Rooms were clean Pool was clean
The weak points
The walking distance from the pool to the beach and to the pool. A lack of transportation to each area
Certified

Will go back

, Toronto, ON
2014-11-02
We enjoyed every single minute there and plan to go again with all family and recommended to our friends. Sea pleasant warm early morning, 7:00 AM we were swimming.Day entertainment, activities were beyond expectation, even if I would be alone I would never be bored there.
You can buy excursions in airplane using your credit card and pay in Canadian dollars (cheaper).
You'll need mosquito's repellent. [Details]
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The strong points
Beautiful resort, many buffets, restaurants and good food, beach, clean room, all day intertainment
The weak points
Night entertainment was more American oriented, I would prefer more Mexican, love learn different culture
Certified

Great vacation

, London, ON
2014-09-16
This resort is huge, great for people who like to walk, transportation system not very reliable at night. Beautiful grounds with lots of wildlife which we thought was cool and totally different from other resorts we have visited in Rivera Maya and other parts of Mexico. Food - we always found something to eat that we liked at the buffet restaurant. We went to 3 a la cart restaurants , we enjoyed all of them, especially steak house and Brazilian restaurant. We loved the choice of liquor and coffee at the lobby bar but all the other bars served great drinks and staff were extremely friendly and very efficient. Life music in the lobby in the evenings was a great touch at the end of the day. Beach was nice,enough beach chairs for everybody. It was nice to have a snack bar handy at the beach. Pools are huge and beautiful, we enjoyed them every day. We hoped for a great and relaxing vacation and we left very satisfied and well rested. Thank you Iberostar. [Details]
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The strong points
Very clean resort with immaculate grounds and lots of wild life which added to the charm of the whole experience. Friendly and helpful staff throughout resort made us feel welcomed.Food was good and tasty.
The weak points
Walkways and lobby completely dark early am, not safe for walking with suitcases when checking out at 0530. Mosquito were a nuisance at this time of year.
Certified
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