#90 of 140 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Riviera Maya
This resort truly exceeded our expectations! The service and food were undoubtedly the highlights of the experience. Every day, I indulged in the resort's delicious offerings—most notably, the wood-fired pizza served right on the beach, which quickly became a must-have treat!
The resort itself is immaculately maintained, and it's clear that every employee works diligently throughout the day. Their dedication to service is evident in their constant smiles and willingness to assist, making every guest feel welcome and valued. The lush greenery surrounding the property adds to the overall serene and inviting atmosphere.
A special shout-out goes to the E-Team, responsible for the poolside and resort activities. They are respectful and never push anyone to join in—information about the daily activities is shared thoughtfully, ensuring you can plan your day at your own pace. Erik, affectionately known as Chocolate Boy, was particularly kind and attentive to the guests, adding a personal touch to the service.
The resort also features several pop-up food stations, strategically placed near the pool and close to the Wink area, which provide a variety of tasty snacks throughout the day. Evenings are just as impressive with high-quality shows that include fresh elements such as fashion parades, live art performances, and even a beach dinner included in the package.
Additionally, for those looking for an extra touch of luxury, we opted for the Exhale package. The added cost was more than justified, especially with the option of an à la carte breakfast served outdoors—a delightful way to start the day.
The beach itself was not very attractive even for us that usually do not hang out on the beach but we like to do daily walks! Despite the staff's hard work—even deploying a skid steer to keep it clean—day in and day out, the area never quite reached the desired standard. In fact, the water remained largely unused throughout the week, with only one person seen swimming laps. Additionally, the sand was mixed with many small rocks, and the water lacked the brilliant aqua color typically associated with the Caribbean. Overall, our stay was a fantastic blend of excellent food, superb service, and enriching activities, making it a resort experience we won't soon forget. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The food and the service!
The weak points
The beach itself was not very attractive even for us that usually do not hang out on the beach but we like to do daily walks!
If you want a quite resort, this is not the place… music is always playing.
0 0
Certified
Loved it
High, Alliston, ON
2024-06-25
Experience was beautiful. Celebrated my husband's birthday, first time in Mexico. Staff and ground's lovely. Favorite was the daily live music by the pool, classy, elegant and different. Night entertainment was disappointing, more effort needs to be placed here. Expected more from the grill restaurant, selection very minimal. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Room was beautiful and clean, bed cozy. Excellent staff.
The weak points
Nightly entertainment
Sanitary measures
Very clean, no complaints.
0 0
Certified
Great resort. Highly recommend
Mags, Vancouver, BC
2024-04-06
I really liked staying at this hotel. It was exactly like the pictures showed. There was a party pool and a quieter pool if you wanted to chill or go to the beach. I found the hotel to be really clean and the staff were super friendly and helpful. This was a great place for singles but also couples as well. It was a nice balance. My only feedback would be the restaurant wait times. Almost every night we waited for an hour to be seated and long waits for food. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
0 0
Certified
JAN/2024 at Breathless
David Bernholtz, Toronto, ON
2024-01-10
Overall it's a great resort - so much so that my girlfriend and I would highly consider coming back in the future.
Food was excellent, top shelf booze and the grounds were great as well. All in all a fantastic resort. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
- lots of variety in food options; no restaurant reservations needed was a big plus
- attentive staff always willing to help
- top shelf booze with generous pours
- rooms were well appointed with comfortable bed and pillows; HUGE shower was awesome
The weak points
- minor issues with the room (loose shower handle, curtain pull bar came off - but could still completely close them)
- some loose/broken tiles in the hallways
- ocean wasn't really swimmable; dark murky water and lots of seaweed
Sanitary measures
- maids didn't always do a thorough cleaning (left crumbs on the counter, didn't change pillowcase that clearly had makeup on it - from our use - despite requesting linen change)
0 0
Certified
Maya riveria breathless resort
Yoomi, Wetaskiwin, AB
2019-12-08
This was my first time in a Tropical place . Breathless resort in Cancun was amazing. Beautiful facilities. Definately set my standards high for the next time I go to a resort. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Amazing customer service with all the staff members, very clean resort. Someone was always cleaning. Drinks that were made from Daylan and Fernando tasted fantastic. Event staff : Freddy and Daniel were awesome.
Waitress Ester was so sincere and kind.
The weak points
The presentation of their Ultimate Club was too long. However we still loved the sales girl.
Beach was clean however the ocean was closed a couple time and the water was red/brown..must have been some sewage problem?
0 0
Certified
Our ruined anniversary
Sammi, Scarborough, ON
2016-11-16
Hotel was ridiculously bad. Service was disappointing. We were there for our anniversary and suppose there was the anniversary package but we didn't get it and complained and manager says she made sure we would get it. Nothing happened. Reservation made for 2 romantic dinner at the beach,got there our table was taken by someone else they tried to ask customers to leave they didn't which I think it's wrong, to kick other people out when you make mistakes. Then they decide to setup another table we waited for 45 mins . We asked if we could get late checkout , they said we can pay to extend so they didn't get back to us than we complained to the manager , she promised everything for anniversary and romantic dinner ,but nothing happened except after we complained we stayed until 4 pm . This resort has lack of training and no cumkinivatuon and no system . If there is any special occasion please don't reply on them. The resort is nice but the experience with the people it's just wrong . After all this resort doesn't deserve 5 star I gave attached a photo while we are waiting for them to setup the table [Details]
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Our top resort!
The resort itself is immaculately maintained, and it's clear that every employee works diligently throughout the day. Their dedication to service is evident in their constant smiles and willingness to assist, making every guest feel welcome and valued. The lush greenery surrounding the property adds to the overall serene and inviting atmosphere.
A special shout-out goes to the E-Team, responsible for the poolside and resort activities. They are respectful and never push anyone to join in—information about the daily activities is shared thoughtfully, ensuring you can plan your day at your own pace. Erik, affectionately known as Chocolate Boy, was particularly kind and attentive to the guests, adding a personal touch to the service.
The resort also features several pop-up food stations, strategically placed near the pool and close to the Wink area, which provide a variety of tasty snacks throughout the day. Evenings are just as impressive with high-quality shows that include fresh elements such as fashion parades, live art performances, and even a beach dinner included in the package.
Additionally, for those looking for an extra touch of luxury, we opted for the Exhale package. The added cost was more than justified, especially with the option of an à la carte breakfast served outdoors—a delightful way to start the day.
The beach itself was not very attractive even for us that usually do not hang out on the beach but we like to do daily walks! Despite the staff's hard work—even deploying a skid steer to keep it clean—day in and day out, the area never quite reached the desired standard. In fact, the water remained largely unused throughout the week, with only one person seen swimming laps. Additionally, the sand was mixed with many small rocks, and the water lacked the brilliant aqua color typically associated with the Caribbean.
Overall, our stay was a fantastic blend of excellent food, superb service, and enriching activities, making it a resort experience we won't soon forget. [Details]
Loved it
Great resort. Highly recommend
My only feedback would be the restaurant wait times. Almost every night we waited for an hour to be seated and long waits for food. [Details]
JAN/2024 at Breathless
Food was excellent, top shelf booze and the grounds were great as well. All in all a fantastic resort. [Details]
Maya riveria breathless resort
Breathless resort in Cancun was amazing. Beautiful facilities. Definately set my standards high for the next time I go to a resort. [Details]
Our ruined anniversary