#6 of 18 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Mazatlan
We are a couple in our late 20s and had a relaxing time here for a week. Spent lots of time by the pool and got solid service from the pool servers. All staff was very friendly and helpful and spoke decent english.
99% of the crowd here was families but we didn't mind! Would have been nice to meet others our age though.
The beach is great for walking down. The wind is cold coming off the water and the riptide is too intense to go in past your knees. There's also a large mound of sand that protects the pools from the wind so there's only a few spots you can get a lounger and see the ocean. And if you get one of these spots then you'll also get that cold wind coming off the water!
The food was consistently average or underwhelming. Most food was either bland, stale, or soggy and we went to bed hungry pretty much every night. This was the more disappointing part of the trip. I didn't see any suspicious food safety practices and I only had minor stomach issues once or twice which is below average for me so I think they are doing a good job in that regard. They just need to season their food more and aim for a bit better quality across the board. For example, the bacon was from frozen all week and then finally on our last day there was real bacon that was cooked in individual slices and it was amazing! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Pools and staff friendliness
The weak points
Food
Sanitary measures
Solid
0 0
Certified
Dreams Estrella Del Mar Mazatlan
Chantal, Hemmingford, QC
2025-02-27
Don't take preferred club not worth it! Long beach to go for a walk Beautiful and clean room Nice layout In February ( average of 12 degrees at night and 28 degrees at day) Bring some warmer clothes for the night [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
-Long beach for long walks
-We saw Dolphins and whales ❤️
Relaxing atmosphere .
Beautiful rooms .
Relaxing surf at night.
Mexican and Italian are the best restaurants .
Buffet is really good .
People are friendly .
The weak points
-Can't swim at the beach ,not allowed .
Preferred Club got none of this:
Special concierge service ( no butler)
• Preferred status and amenities ( not really)
•no upgrades mini bar ( beers water and soft drinks only)
Sanitary measures
Average good
0 0
Certified
Fantastic week at Dreams
Kelsey Knibbs (Mcdonnell), Beaumont, AB
2025-01-30
We stayed for my birthday weekend had a fantastic time. The staff were all great, especially the entertainment team! Entertainment team members, Tury & Luis were absolutely phenomenal with our son along with the rest of the team as well. Our waiter Josue took such good care of us (and others as we made friends around the pool) he hardly had to be asked when we needed a new drink and he always had something for us to try if it was taking time for what we ordered. It seemed the pool bar had a hard time getting cranberry juice and mint for one of the days we were there even though they had it up at other bars. Josue would always ensure our drinks were on the way even if he had to go get it from a further bar. The team at barefoot grill always great you with a smile and fast service. The team at Portifino were so great catering to our picky eater son and making him what he requested even if it wasn't on the menu. All the other staff (bell men, front desk, housekeeping, room service) were all so friendly. A wonderful week spent at Dreams. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The entertainment team went above and beyond to ensure we had a fun week around the pool and resort.
The weak points
Cleanliness and resort upkeep. The rooms where cleaned well, but we often found cups or plates sitting for long periods onto of garbage cans in walkways around the resort or along the beach. Tables, chairs and floor around the pools weren't wipe daily.
0 0
Certified
Great week
Patricia Chegwin, Vista, MB
2024-12-15
Dreams Estrella Del Mar is beautiful, the staff is great and the food is very good with good variety and a la cart restaurants, service was excellent. We were well looked after and had a great week. Gated community with security. The bellboys were very helpful, the check-in was seamless. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Great place, very clean and well looked after. The staff were very efficient.
The weak points
The resort is far from Mazatlán and that was okay for us but some might like to be closer to the city.
0 0
Certified
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Mazatlan's best
Overall Impression Quality vs Price Food & Restaurants Beaches Families
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Good Resort for Families!
99% of the crowd here was families but we didn't mind! Would have been nice to meet others our age though.
The beach is great for walking down. The wind is cold coming off the water and the riptide is too intense to go in past your knees. There's also a large mound of sand that protects the pools from the wind so there's only a few spots you can get a lounger and see the ocean. And if you get one of these spots then you'll also get that cold wind coming off the water!
The food was consistently average or underwhelming. Most food was either bland, stale, or soggy and we went to bed hungry pretty much every night. This was the more disappointing part of the trip. I didn't see any suspicious food safety practices and I only had minor stomach issues once or twice which is below average for me so I think they are doing a good job in that regard. They just need to season their food more and aim for a bit better quality across the board. For example, the bacon was from frozen all week and then finally on our last day there was real bacon that was cooked in individual slices and it was amazing! [Details]
Dreams Estrella Del Mar Mazatlan
Long beach to go for a walk
Beautiful and clean room
Nice layout
In February ( average of 12 degrees at night and 28 degrees at day) Bring some warmer clothes for the night [Details]
Fantastic week at Dreams
Great week