Iberostar Selection Rose Hall Suites

Beautiful resort! Beachfront was very clean, service of staff was the best I have ever experienced! [Details]

Not much to tell, it was a great holiday and I would return to this hotel and chain, it is our 3rd time staying at an Iberostar resort. [Details]

This was a great location and we were pleased with the service and amenities of this resort. [Details]

Overall a very good experience, location was great, activities were good, kids friendly, staff was also nice. If there were more seafood options available it would have been great, seafood options were very limited [Details]

Overall pleasant week, balance was good in terms of number of people at the resort, never felt too busy, staff were mostly
pleasant and helpful. The resort is looking a bit dated and tired and was surprised to learn it was only 15 yrs old, lobby area is very nice, we liked the cafe, unfortunately, so did everyone else, so wait times were, at times, quite long. Pool area is nice and offers adequate shade, sun beds were horribly uncomfortable and become intolerable after 30 minutes or so. The pool itself also looked somewhat “tired” with numerous poor repairs and loose mosaic tiles floating around the bottom of the pool, which I stepped on, on more than one occasion. Pool water temperature was always too cold, which, seemed to be the general consensus around the pool. Beach area was nice, but again, beds were horribly uncomfortable. Our ocean front room had a great view of both beach and pool area, but can only be viewed whilst standing due to the pillar design railing, that said, the balcony chairs were so uncomfortable, standing was the better option. The air conditioning in the room was terrible! The only way to control the temperature in the room was to open and close the patio door! The room always had a musty smell and everything always felt damp, including the bed. Bathroom functioned ok, aside from having no functioning air extractor. Again, looking a bit dated and tired. So, on balance, not a bad experience, but, I wouldn't come back. [Details]

This was our second visit to this hotel. Last visit was pre-Covid in 2019. Definitely some differences. [Details]

This hotel exceeded my expectations. The picture of the hotel did not do it justice. It is much nicer in real time. It is extremely clean and well cared for.
We were warmly welcomed by Pierre and most of the workers at the resort. The food and the hotel location were very good. The entertainment was outstanding. Pineapple made our stay memorable. [Details]

My experience was great from the airport pickup, to the room, the food and the entertainment. All the staff are super friendly and helpful. They helped us book excursions and were able to answer any questions. Housekeeping does a great job. The bartenders make really good drinks and are very efficient. [Details]

I couldn't believe it: the buffet hardly had any Jamaican foods and i couldn't get any fresh out of coconut - coconut water.... No Jamaican food on the room service menu....Zero for the Jamaican experience [Details]

The food was exceptional with so much selection and diversity. The service was amazing and friendly-truly above average. The resort was beautiful, all of the rooms are in close proximity to both the beach and pool. Most fun we have ever had! [Details]

All staff are amazing-friendly and fun. From restaurant, front desk, entertainment etc., they were all so welcoming. Food amazing as well. Great variety and food quality.
The wifi was up and down depending where you were and the lighting in the room could have been brighter. It was a little dark. The overall experience was however pleasurable and I would strongly recommend this hotel. [Details]

over all a pretty good vacation [Details]

We had a wonderful time at the Rose Hall Suites. The food was delicious, the resort and rooms were incredibly clean and the staff were extremely friendly, courteous and helpful. I especially want to mention Stephon and Leighton, the pool bartenders, who remembered our names and served us with such enthusiasm - it really made our vacation! Also Michele Paige and Aaliyah were fun to talk with and have the best personalities for their positions with Iberostar. Keron and Paulette and everyone in the lobby/front desk were a pleasure to deal with. Everyone else whose names I can't remember were awesome as well. Thanks for having us!!! [Details]

Love this hotel. Was my second time back. Service, food, location, staff all awesome! Pool bartenders Christopher, Jules, Hesson, Anthony, Devonish are the best! Entertainment staff Momo and Raphael are great! You won't be disappointed! Clean, beautiful beach and pool!! [Details]

We had a wonderful experience at this resort. No issues at all to complain about. Great beach front, you could walk into the water for 30 feet. Great food and entertainment!!! [Details]

Best experience ever. So glad we choose this location for our Honeymoon. Staff and locals were so nice and helpful. Full of fun activities. Great food. Would recommend the suites to everyone. went and checked out the Iberostar Beaches next door and glad we paid the money for the upgrade to the Iberostar Suites. Definitely worth it. We did not bring the kids but went and looked at their splash park and child minding area and would recommend to any family with younger kids. Was not ready to come home made some great friends and do plan on going back again!! [Details]

We all had a great time. The activities were a lot fun and the entertainment crew was awesome, especially to our 12-year-old son. Service in the restaurants and pool-side was excellent. The room was comfortable and very quiet. We recommend it to families, couples and seniors. It isn't a loud drunken spring break kind of place for partiers. [Details]

Best hotel we've been to. We usually go to the Mayan Riviera and enjoyed it there but this is generally much better mainly because of the beach area, the weather and the people.
The people in Jamaica are very friendly especially Amy, at the dive center and Sweetness who was always wandering the beach sharing his great personality and trying to get you involved in the activities.
The beach is incredible. Beautiful sand draws you into to the water which is consistently warm and calm. There is a predictable, even sand bottom which is great for kids. The three man made rock shoals provided some interesting snorkeling but a short boat ride away takes you to the natural reef which is supposed to be much better.
There are many palapas and some trees on the beach to provide shade. It can be difficult to find a shady spot later in the day.
It was consistently hot during our stay but the constant and enjoyable light breeze made it completely comfortable. We did have a couple short periods of cloud and about 20 minutes of light rain. Return guests of this area told us that the weather here is predictably great every year.
Everything about the hotel itself was excellent. Clean rooms and common areas. Very friendly accommodating staff. We were able to keep our room for an extra 4 hrs. after checkout because our shuttle to the airport wasn't till 5:00. 10 minute ride the the airport.
The only things that held me back from giving them 5 stars is the very slow bar service. It wasn't because it was busy. The bar staff just take their time and talk with other guests or staff while you wait to order your drink. I think management should take note of this because it is such an easy fix. They also serve drinks to you on the beach as long as you are not in a hurry for them.
The other problem is babies and young children. I couldn't believe how many there were. Some were well behaved but others on the beach or at meals were crying and being disruptive. A real downer. I like kids, I have 2 of my own that are now grown up. I understand from repeat guests that there were more this year than usual. That being said, it is a great place for kids.
There are 3 linked Iberostar hotels at this location. The Beach, which is the least expensive. The Villas which is in the middle where we stayed and the Grand which is more expensive. They have a common beautiful beach area. The more you pay, the more you get in the way of services and the quality of food and booze. Actually The quality is very good at all of them but the variety is better when you spend more.
Also, the Grand doesn't allow children. Next year we will return to this vacation paradise but it will be at the Grand and I expect that they will receive 5 stars in my review.
Almost forgot the internet. Internet in the rooms and pool area was good but on the beach it was spotty. [Details]

Would definitely return! [Details]

Just returned this past week. Weather was very hot. Beautiful grounds, great tennis pro and program, fun activities on a daily basis, very good food, very nice beach, good selection of live music at night...overall would return again. [Details]

Very high end resort! Excellent ala carte restaurants; Gourmet (Lamb and Sauteed shrimp in garlic butter), Mexican (grilled lobster), Steakhouse (Tenderloin and ribeye steak), Mediteranean (surf and turf, grilled salmon and the best alfredo I ever tasted).Buffet is also great; lots of choice. Service is excellent and the people are very friendly and they do their utmost to ensure your stay is enjoyable. The spa place is overwelming with 6 jacuzzis, steam rooms, saunas, rustic/sweediish showers, and a wellness pool with heated lounges. Awesome! Our cleaning lady was super. [Details]

We were absolutely pleasantly surprised by our overall experience. Probably one of the best resorts we've been to down south. From the food, service, beach and accommodation you couldn't go wrong. [Details]

This is the second time I've been to this hotel. I love the size and location. We are pool people but the beach is very nice. As per my last review the ac issue is the same, they have it pre set so you can't lower it past 21. I would definitely recommend this hotel and will be returning. [Details]

Wellness centre and spa very nice. [Details]

The hotel was very clean and well kept up. The food was good and readily available. The food/serving staff could have been a bit warmer and friendlier. [Details]

The place is very nice, the staff where very helpful, the entertainers where all great, my kids all had a great time..
make sure you check out DUNN Rivers. [Details]

GREAT RESORT, GOOD FOOD. AT THE NEIGHBOURING BEACH RESORT THE POOL WAS LESS CROWDED WITH SLIGHTLY BETTER SERVICE AT THE BUFFET RESTAURANT. TENNIS COURTS UNDERUSED WITH FEW ATTENDEES FOR THE FREE DAILY GROUP LESSONS. ONLY ONE WINDSURF SAIL AVAILABLE. WATER SPORTS CLOSED FOR 3 DAYS DUE TO STRONG WINDS BUT NOT A PROBLEM AS POOL SIDE GAMES WERE ENTERTAINING. [Details]

We went on a mother-daughter trip at Easter; From check-in to check-out everyone was welcoming and friendly. The resort was very beautiful and clean. I am a picky eater and I found the food was delicious and had variety. We ate at the Mexican, Steakouse and Gourmet a la carts and enjoyed them all. Breakfast was always good and Odene always brought our orange juice, coffee and water without even asking after he served us the first day. The view from our oceanview room 3409 was incredible. I would definitely stay in that room again. The beds were very comfortable and so were the pillows. We enjoyed the pool every day and snorkled for the first time and it was great there. Every evening we went to the Theatre for the shows and enjoyed them. We did 2 excursions - both booked at our resort with Jamaican Tours - Highly recommend the Dunn's River Falls and swimming with the dolphins.

The stores at the resort had anything you would possibly need if you forgot anything and quite reasonably priced.

Will definitely stay here again when I return to Jamaica. [Details]

Very lively resort. Great animators and and lots of activities. Great location 15 mon from airport.Very good service at all bars and restaurants. Always polite, friendly and very professional. Facilities were in great condition. All restaurants, bars and game rooms open most hours of the day. Pool and beach were beautiful and well maintained. Two pools one swim up bar and a lazy river, all good fun, and great snorkelling and various boat activities right at the beach.Food and alcohol was great. Some brand name Booz available and all the food was tasty especially the more local style cuisine, everything jerk was delicious. Free room service available and late night snack bar. Graet buffet and good restaurant choices. Music and shows were decent. Music is mostly bobmarley and other main stream reggae and dance music being played around the resort, shows varied and beach party was great so was the disco.
Now....problems
Pool open 7am - 7pm really?
Beach is all seaweed and some rock not ideal for swimming
Only one main pool and small side pool for
Volleyball
Not very peaceful. Lots of noise, music, cheering
small resort so hard to just sit by the beach or pool without some loud noise or yelling not for people looking for peace and quiet. [Details]

We love this resort. We have been there 6 times in the lasst 4 years. The food is good, the rooms are big and spacious, along with a great view from all the rooms. The only draw back is the lighting in the bathroom is to dark and the shower, there isn't much pressure. Otherwise you can't go wrong with this resort. The staff is absolutely amazing. [Details]