Melia Punta Cana A Wellness Resort Adults

4.004.004.004.004.00
Melia Punta Cana A Wellness Resort Adults
#23 of 98 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
4.00 based on 23 reviews
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Man those beaches!

, Morniville, AB
2019-08-25
We got to the hotel from our shuttle and couldn't even believe how beautiful it was. Beautiful furniture, hanging swings and chairs, cabanas everywhere in the lobby as well as the beach. We could tell right away the hotel was not that busy, for one we found a sheltered area on the beach daily to sunbath, but also all the restaurants were half empty. All the restaurants were accessible, you did not have to reserve. We loved this so much
The beach sand did not get hot, I guess they told us it's “pure” sand and we loved that feature.
The variety of restaurants was also a bonus.
Staff were constantly asking if we needed help and we did have our own concierge we could call for support named Roberto. All in all it was an amazing, relaxing vacation and we loved the resort. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
All 7 restaurants no reso required, The sand, The rooms were gorgeous and clean, The support from staff members, We never got sick the entire vacation( you know what I mean), Always had tons of bottled water
The weak points
Need to take golf carts everywhere and from our room to the front desk was at least 1 km, One day we didn't have running water for 12 hours throughout the whole hotel,
Certified

Amazing vacation

, Airdrie, AB
2019-08-05
The hotel was amazing! Stayed at the level and were treated like royalty the entire time we were there. Delicious food. Wish there was a little more entertainment/nightlife but still had a great time. Our trip wouldn't of been the same without Henry! He catered to our every need! Definitely would go back again. 5 stars! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Certified

During Reno visit

, Georgetown, ON
2019-06-19
The hotel was still undergoing upgrades. Our first assigned room was like a hospital room. White.Cold.Tasteless and not upgraded. We went back and asked to move. The second room was upgraded and I was happy with the 4star quality. The glass wall between the bathroom and bedroom was really unfortunate. I don't need to see my spouse on the toilet!!
Food was good. We enjoyed the thai restaurant and Italian. This is a huge property. You need to take a golf cart or ridiculous train to get from the beach to the restaurants. Beach was really nice. Lots of chairs and room to spread out. Pool was chilly so we didn't go in but nice. No beach service for drinks. Overall I expected 4 star and was happy with it as a 4 star. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beach- Sandy, big, lots of chairs
The weak points
Too big. It's refurbished and still dated.
Pro

Our one week stay

, Fall River, NS
2019-04-07
We really liked this resort. It was our first visit to the DR. Kind of wished there was more entertainment and a disco. Our room location was perfect. We tried Italian, Mexican and Japanese restaurant(Japanese should be included in price). We were charged one price and others were charged something different. Food was amazing and so were the drinks.
Didn't like being approached about time shares. Made it sound like they wanted us to view another resort to potentially stay there but it was a lie. Also didn't care for all the guys/girls on beach bugging us to buy stuff. They were very pushy. Prefer relaxing vacation and not to be bothered constantly to buy excursions/merchandise. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Great food and love mature trees/shrubs/flowers. Pool in Melia Punta Cana Section was awesome. Recommend building 1 or 2 in this section
The weak points
Some wait staff were unfriendly (rude). One bartender and waitress in the Caribe lobby and the girl making smoothies at the breakfast buffet beside building one in Melia Punta Cana Section. Too many motor boats on beach. Stirs up seaweed and smell gas bad
Certified

Very Disapointing

, Ottawa, ON
2019-01-11
Just returned from our vacation with such disappointment.
Let me start from the beginning, once we landed we were taken in a minivan just the two of us to Melia Tropical the sister hotel and the driver was dropping us off there at the wrong resort, security had to tell them it was the wrong resort. Once we were dropped off at our correct resort we checked in, it was a beautiful entrance people were friendly. Again to go back to airport we could not get picked up at our resort and no one could tell us why. We check in at about noon and were told check in is at 3:00pm to go and have lunch and get to know the resort. No problem we did that, at 3:00 we went to reception to get our room, we were advised room not ready. We waited until 5:30 to get our room we had been up since 3:00 am that morning it was very upsetting. They take us to our room, maid was just finishing cleaning, the mattress on the sofa was stained and wet with who knows what, pointed it out to her she flipped it over, we said no we want a new one. She left, the patio door did not lock and had no chairs on the balcony, called maintenance, the bathroom was filthy and when you turned on the tap it sprayed water all over. Maintenance put new lock on patio door and changed the screening on the tap. After all this we go to bathroom and water is flooding the bathroom floor from the ceiling. Finally client service Paula came and gave us a better room she was the only one that helped, the others just apologize and do nothing. Thank you Paula.

Let's talk about dining, the restaurants are very nicely decorated, the food is mediocre and the service is the worse we have ever had. We are seasoned travelers we have visited many countries and this resort was way below expectations. The wait staff are running around like they have no idea what they are doing, there is no service in the restaurants, at the pool or at the beach, period. We had one restaurant open for breakfast and it was buffet that was ok. At the adults only resort we had one restaurant for lunch and it was buffet we spent seven days at the resort and for seven days the buffet was the same food day in and day out no variety whatsoever. Yes we had access to the sister resort but the buffet there was the same as ours and the two beach restaurants were not appealing at all both had hot dogs and hamburgers. We expected so much better. And food is not covered, flies are all over the food so disgusting.
To get from the restaurants and your room if you are by the pool or beach it is a 10 minute walk they have a train or golf carts but you could wait awhile as they don't come often.

The pool is nice and big but its cold, the hot tub or spa is not functioning it just sits full of water and is slimy.

Julio and Candida are at the bar at reception they are very friendly and nice. Julio makes best chocolate martini.
Security is very good on keeping kids out of resort.
Wi fy was great to have throughout the resort

This is a 3 start resort it is in no way a 4.5 star. They charge 4.5 star but you are only getting 3 star services.
Date of stay: January 2019 [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Reception and restaurants are very nice . Lots of security. No kids.
The weak points
Terrible food, no service, rooms are just ok, flies on food, no variety of food. Not a 4.5 star resort not even close
Certified

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