Antigua

Beach is beautiful with plenty of chairs Staff not very friendly.Food ok but not replenished on time

Our room was lovely and much larger than we expected. The view from the balcony was beautiful. Although we had asked to be on the ground floor and were initially disappointed to find we were on the second level, we soon adjusted. As an older couple, we found the stairs a bit challenging, particularly at night.

The hotel and staff were all awesome with a special shout out to the entertainment team for their engagement and enthusiasm! The beach was really great, clear water and luckily no seaweed during our stay. The 3 pools and swim-up bar were nice as well. Rooms were clean, if a bit small when compared to other resorts, but that's a minor point. Food was good quality, especially in the a-la-carte restaurants, with a wide set of options. Drinks were ok, but for a 5-star I expected some higher quality brands and more then just local draft beer. Maybe due to being the off-season, the buffet readiness was lacking (grill was rarely up and running on time), and the a-la-carte restaurants were not open on all days which was surprising again considering the 5-star rating. Also one of the a-la-carte restaurants was replaced by the buffet, and we were not informed in time to move our reservation to another one even though there is an app supposedly providing notifications during our stay. Overall, a really great stay, with good food and entertainment, beautiful beach and views, with just some quibbles which I didn't expect from a 5-star resort and for the price paid.

Spent our 18 wedding anniversary at this resort in July. Absolutely beautiful resort, fantastic food, beautiful beach, lots of fun activities and excursions and entertainment was amazing. From movies on the beach to singing Karaoke with everyone in the pub- the atmosphere was great. Coffee and crepe cafe was very yummy!

Our stay at sugar ridge was wonderful, we had the breakfast plan which was great food was really good, fell in love with the coffee. Took the short shuttle to the beach everyday, best beaches we have ever been too as far as clear and calm water. Used our plunge pool to cool down after the beach, tried a variety of restaurants for our dinners.

I booked this hotel knowing it was a 3 star but based on the price we paid I cannot complain, nor did I have high expectations. The hotel is very dated and requires alot of TLC. The beach however is unbelievably beautiful. Checkin was quick, our room was dated but it was acceptable other than if they provided refrigerators it would have been a bonus. Room was clean, safe is extra so be prepared to pay, which is $15.00 US for the week. The buffet is repetitive and boring for breakfast and lunch, but with that said breakfast has all breakfast items we normally have other than yogurt. There are themed dinners every night, however we ate at the 3 al la cartes every night. All 3 restaurants were very good. They have 2 pools however we stayed at the beach every day because of the ocean which is spectacular. Shaded areas go quickly so you need to go down early to secure a spot. Nightly entertainment is not that great, could definitely use improvement. The hotel is rated an appropriate 3 star, however with some renovations, update on the rooms and improvement in the buffet this hotel has the potential to move up in rating. I don't recommend this hotel for teenagers looking for a party time. Great for families and older couples.