#5 of 14 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Antigua
Jolly beach Resort(JBR) has been around for 45yrs but its on an amazing beach near Jolly Harbour/Marina. The rooms are dated and small but everything worked and all rooms face the water. Bed was comfy. One buffet and one Italian ala carte called the pizza factory was open along with the lunch grill by the big pool. Mangroves restaurant down the beach was only open for cruise folks 2 days but you could get a drink down there. The food was good at the buffett, had a different theme every night. the Italian place was very good, just make sure you book at the desk before 9am or its full. Staff were friendly and professional and service quite good. The bar was simple but they could make almost anything you would want, wine was spanish in tetra packs, only one local beer on tap but it was good. they had canadian club whiskey. place wasnt full so easy to get a chair on beach or by pool. Long bar in the evening was place to be, entertainment every 2nd night there. 5min walk to marina with restaurants and large store with alcohol. Shirley heights party on sundays and thursday nights a cool thing to do. $40USD/per for taxi and admission from the resort.(drinks/food extra). Good time, met lots of nice staff and guests. Mix of UK/Can/USA guests. good beach to walk(1.5km). Usually cheapest place in Antigua to stay. Most beach vendors were respectful. Lastly keep in mind there is no daily housekeeping, if you want sheets or towels they will provide them or for $10USD they will clean your room. There is no entertainment or funny games around the pool just music(bring a volleyball-they didnt have one). Mostly folks in 50's and up, chilled vibe.To end this be prepared to pay the mandatory government tourist fees's before you leave...we had to pay $168USD for our week for 2 guests.(the fee;s are on the travel sites it was not a surprise) The canadian tour operators do not pay this for you. [Details]
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The strong points
the beach, the service, vibe, food quality, friendly staff, cleanliness
The weak points
old resort, small rooms, lack of housekeeping, lack of restaurants and entertainment, tourist fees.
0 0
Welcome to a beautiful beach
Sue Talani, Brampton, ON
2024-10-18
Hi everyone this is my third time to this resort love love love the beach! Can't say the same about the rooms and some sevice issues. It is definitely a great location you can safely catch the public bus to downtown for three dollars EC Very nice grocery store the Epicurean where you can buy cooked food so delicious ten min walk from the resort. Lots of excellent restaurants near by. Mostly a great trip just the A/C isn't very good and the uncomfortable and bug infested beds. I have so many bites I still feel itchy. Well I guess you can't have everything but it was still some of most favorite and memorable times of my life. The resort is good not great if you want service most of the people who work there are friendly enough just some people come off rude or ignore you if the have a certain customer they favor It shouldn't be that way but what can you do. I did like the food when it was available very good table service Mostly a friendly place thanks for the memories [Details]
Most staff were very polite a couple need to be aware of why we are there and try to smile a bit and not look so depressed, I get that mood from work at home not needed on my vacation time I wanted to say I was sorry for being there
The weak points
Variety of food. So much more can be done even with only using the food we saw. Cook needs to be more creative
Sanitary measures
Perfect
0 0
Certified
Great Vacation
Kelly Lavallee, Belleville, HA
2024-04-27
Beaches 10/10 Food 9/10 Would def go back. Rooms a bit dated and small- but beds comfortable and always had hot water Rooms were clean Front desk staff 2/10- rude and always felt they were inconvenienced when asked a simple question or for directions [Details]
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BEACH
The weak points
Front Desk Staff
0 0
Certified
A 3 star hotel with 5 star views
Timothy Dixon, Halifax, NS
2024-03-27
The feeling I had when I first entered the gates of the jolly beach hotel was “what did I purchase”. The hotel lobby staff were not the most pleasant when explaining where things were at the hotel. It wasn't a long talk as there are only 3 places to eat and one of them can't be used two nights in a row. The buffet was ok but nothing special, we did like the lobsters at the pizza factory. The rooms are terrible. The toilet flusher was on the wall and wouldn't work half the time, we only had a sheet for bedding which wouldn't be bad since it's hot there but the air conditioning was stuck on full blast until someone came and changed our room. There is only one public toilet and two stalls were out of order. It stinks and needs major updating. The pool/ beach chairs need updating. One of the pools was recently painted the larger one is brownish not bright blue. Not enough entertainment. Staff overall were friendly, they make the hotel. I would not stay at this resort again. I would pay the extra to get a better experience. [Details]
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The strong points
Friendly staff, beautiful beach,
The weak points
Too many to list.
0 0
Certified
Mixed Bag at Jolly Beach Hotel
A, Gta, ON
2024-03-10
My recent stay at the Jolly Beach Antigue left much to be desired. From the moment of arrival, it was evident that there were significant shortcomings throughout the property.
First and foremost, the room provided was incredibly small and outdated. The lack of space made it challenging to comfortably accommodate luggage and personal belongings. The bathroom facilities were equally disappointing, with a cramped shower that was difficult to use.
In addition to the subpar accommodations, the staff appeared disinterested and unfriendly. It was clear that many were not happy to be working, which created a negative atmosphere throughout the hotel.
The quality of the food was another disappointment. The menu options were limited, and the taste did not live up to expectations. With only one à la carte restaurant offering two different menus, guests were left wanting more variety.
Throughout the hotel, it was apparent that management was not responsive to guest concerns. Numerous complaints were voiced regarding the room size and overall condition of the property, yet little action was taken to address these issues.
The outdated decor, particularly in the small lobby with old couches, further detracted from the overall experience. Even the coffee, with only one type available, left much to be desired in terms of taste.
Despite these shortcomings, the highlight of the Jolly Beach Resort was undoubtedly its beautiful beach. However, it seems that the property relies heavily on this feature to attract guests, neglecting other aspects of the guest experience.
In summary, I would only recommend this hotel to those solely interested in enjoying the beach and who are willing to overlook deficiencies in service and food quality. I strongly advise against booking the "super saver" room category, as it is misrepresented on the website and resembles a motel room in terms of size and condition. [Details]
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Beach
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Service and management
0 0
Certified
VERY DISAPPOINTED
Manuela, Toronto, ON
2024-01-05
I have travelled to many islands in the Caribbean and have never experienced a resort like this one. First, the rooms were so outdated...doors falling off or not closing properly, dressers seem like they were from 1970. Very small bathroom (couldn't even put toiletries on the ledges). They do not clean the rooms if you are there for a week. Have to ask for extra towels and toilet paper. Food was ok...nothing special. There was no entertainment in the evenings (steel drum band during dinner...then nothing). In our room by 9:00pm. Thought maybe New Years Eve might have some festivities...absolutely nothing. Quite comical. Main swimming pool had stains and chips at the bottom and looked green. The second pool was very nice though which we stayed in the whole time. Only 1 restaurant (other than the buffet) which you had to reserve at 7:30am and could only go there twice in that week. Staff seemed like they didn't want to be there. Not overly friendly...just ok. On a positive note...the beach was outstanding...one of the best I've ever seen. [Details]
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Certified
Warren Review Of Jolly Beach 12/03/23
Bill, Gravenhurst, ON
2023-12-05
Had a good week at Jolly Beach. Staff was friendly and for the most part helpful. Weak staff area was front desk. There's no place to get canned pop ( except gift shop but you had to pay) it should be available anywhere to take to rooms etc. if truly all inclusive. We were surprised rooms were not made up daily with new linens as expected for all inclusive. Hotel is a bit tired looking but it appears there are updates being done all the time. [Details]
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The strong points
Food was good but Buffets seem to all blend together. Indian/Mexican dishes were not our favorites. Beef dishes were over cooked and meat was dried out. I guess they don't know what rare means. Great omelette at breakfast.
The weak points
we made a mistake and unknowingly booked a room without a refrig which was needed for Medical purposes. Our travel agent verified back to us that they'd get one for us. DID NOT HAPPEN!!!! One would think a complex of this size would have a spare unit
Sanitary measures
Linens should be changed more often along with rooms be cleaned without have to pay extra.
0 0
Certified
Spectacular beach!
Nadine Steinhaus, Fredericton, NB
2023-11-21
I travelled as a solo female traveller and would highly recommend this location. The resort went above and beyond to always make me feel safe, secure and welcome. Although the rooms could be described as “tired” they are very clean. I was given a complimentary room upgrade upon arrival without requesting it which was a wonderful surprise. They are working very hard to bring the resort back to what it once was before covid. The resort employees were extremely kind and helpful and worked endlessly to make improvements to the facilities. I would most certainly rate it as currently being a 3 star resort however it does have the potential to be a 5 star and they are working hard in that direction. The resort manager Clinton has big plans for upcoming changes and is consistently walking the grounds and mingling with the guests to gather their input as to what they would like to see come to life [Details]
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The strong points
The beach is by far the best beach in Antigua. The long bar looks great and the staff are top notch. Not crowded and over run with unruly guests. Food and drinks were plentiful.
The weak points
Gift shop could be better stocked. Needs More local fruit options, Nightly entertainment is definitely needed. evening snack bar by the long bar would be a fabulous addition. An electrical outlet is needed in the bathroom. Wifi needs improvement.
0 0
Certified
Amazing beach
Cenza Epifano, Cambridge, HA
2023-04-18
Jolly beach is gorgeous, and a-lot of fun. The resort could use work. My sister, my mother and my self stayed a week at jolly beach resort. We did the jeep tour/ sting ray swim excursion, and the catamaran that takes you snorkelling and around Antigua island. They were both amazing and worth every penny. The resort isn't very un- organized when you first arrive. The food options for vegans and vegetarians is minimal. 3 nights out of my 7 day stay we ate at the Italian restaurant. The first two nights were great, however, the 3rd night my gnocchi was raw and my steak was brought out to me raw as well, this is also after having to wait and hour and a half. Lunch at the coconut grill is alright but make sure to check all meats to make sure they are cooked all the way. I was given a raw burger. The staff is very polite and friendly but not very experienced. They have a karaoke night we enjoyed but the night life at the resort is not it. [Details]
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The strong points
Jolly beach its self is gorgeous. One of the best beaches I have ever been to. The water is always nice and calm. The sand has a nice colour and is clean. The beach worker are also trustworthy and down to earth.
The weak points
Covid really took a toll on this hotel. When we first arrived the pool was a nasty green- no one at the resort swam in it the entire week. They need to change the paper wrist band to plastic. The coffee is gross and if you lose your key it's a hefty fee.
0 0
Certified
Don t go
Belleerreur36, Montréal, QC
2023-01-19
Hôtel desuet , aucune animation, le personnel est. Gentil Belle plage. Il y a beaucoup de pluie. Au déjeuner le matin c est tout les jours la même chose. Les deux seules fruits disponibles sont les ananas et le melon d eau. Aucun vrai jus n'est disponible sur le resort. De plus il faut marcher beaucoup pour se rendre aux restaurants et aux chambres Mobilité réduite s abstenir La musique au snack bar est horrible du gros boum boum pas rapport ca tombe sur les nerfs Ce n'est pas de la musique de vacances Bref venez pas ici sauvez vous Moyenne d age 60-75 [Details]
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0 0
Nothing Special
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Michele Sherwood, Sarnia, ON
2020-03-25
This property is very old and outdated. The rooms are very small with no dresser or night tables to put things in. I have stayed at many 5 star resorts and paid less than I paid for this vacation. Not to mention that they had booked us in a super saver room for two people which is very very small and no where to even put your suitcases. We had to upgrade to a standard room as soon as we got there and had to pay an additional $294.00 U.S. for the week which is the room that two people sleeping in separate beds should have been put in the first place. The only good thing about the room was that the shower pressure was good. The food was only just okay. There was not a big selection at the buffet every night. The a la cartes were nothing to write home about either. The night we went to the Italian restaurant the special for the night was roast beef dinner. There wasn't even an Italian option on the menu!!! We met many many tourists who had been to the property many times. I am not sure what keeps brining them other than the beautiful beach (Jolly Beach). The quiet pool has more patches in it than not! If you are just looking for a quiet vacation without all the perks then I guess you would be fine here. [Details]
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0 0
Certified
It was alright...but
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Marisa Carnovale, Richmond Hill, ON
2020-01-27
January 2-9
The Beach is stunning. The staff was great!
The resort is very outdated. And I was expecting that. I was prepared for it to be older. I am not a super fancy person, after reading the reviews online I was expecting it to be outdated. But this resort didnt meet my minimum standards.
As soon as I walked into the room I was hit with a smell of must and mold. It had to be bad for my health. I'm not an airconditioner type person. I run it just to cool off a bit at night for about an hour then it is off the rest of the trip. But this AC didnt work. it tryed its best but it didnt work. The bed was so uncomfortable. It should have been replaced 5 years ago. The springs were broken and it wasnt even, you sank in it and couldnt sleep. I think the owners are concentrating on their other property and this one has not gotten ANY attention.
I would not reccomend it, I would not return.
The Italian restaurant was great! but waiting in line 1 hour everyday to book it was not the way I like to spend my vaction. [Details]
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The strong points
Beach is beautiful.
The weak points
As soon as I walked into the room I was hit with a smell of must and mold. It had to be bad for my health. The bed was not comfortable. Springs in my back.
0 0
Certified
Starfish Jollly Beach Resort & Spa Dec 2019
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Alana Haskett, Straffordville, ON
2020-01-14
Upon arriving at the Jolly Beach Resort & Spa we were greeted with welcome drinks - the "Blue Bomb" was amazing. All of the staff were courteous, friendly and helpful upon our arrival. We arrived at the resort around 1:30p.m. and were told that our room would not be ready until 3:00p.m. We were advised to leave our luggage at the front entrance way. There was no technical bellhop, just hundreds of luggage bags lined up along the entrance way to the resort. I will be honest, I was not entirely comfortable with doing this, but didn't have much choice. We were told that we could go to the buffet for lunch and then explore the resort... Due to the fact that this was not my first time traveling I had a change of clothes in my "carry on" luggage for myself and my partner that included a bathing suit. This was essential as it was very warm and beautiful. Many people were trying to find something suitable to wear in their check luggage on the drive way. We had a bite to eat and then walked around the resort. A bit of a mess, seeing as we did not have vouchers for pool towels, because they come in your "check in package". Luckily, we also brought our own travel towels. We were able to cool down in the water. We then returned to the lobby around 2:45p.m. and waiting in a separate line to "check-in" We were handed a package that included our room keys. We then went to our room, which was not far from the lobby. When in the room, it was apparent that the air conditioning did not work, and the bed felt as though it was just a board with no mattress. The room was also very dirty. We went to the lobby to explain the situation regarding the room and were moved to a different room. The air conditioning at least worked in the room, and the bed was a little more comfortable. The room was cleaner, but not exactly "clean". There was black hair all over the bathroom sink, toilet and shower. The shower door was fall off of the shower. The toilet worked sometimes, and other times would "back fire" so you would only want to flush the toilet with the lid closed. There were water pressure issues at times in the room. Our room was infested with misquitos. We had to ask several times at the front desk for them to spray the room for mosquitos. The staff were always very helpful. We did ask to pay an upgrade fee to upgrade to a suite. We had spoke with several other couples that did this in advance or after they got there and were happy with the room upgrade. However, due to the fact that we were there at Christmas they said that the hotel was completely booked up. The food at all of the restaurants was fantastic for an all inclusive. The Beach Grill was our favourite because we could get our food and eat in our lounge chairs on the beach or by the pool or at one of the tables above the pool bar. The hotel itself is very outdated, but the grounds are very clean! The pools were clean but could use a new paint job and some refreshing. From what we saw the rooms need a complete overhaul. What the hotel lacked itself the staff surely made up for! These were the friendliest crew I have ever encountered. At this resort they do offer the locals a "day pass" where they can use the ammenities but not get a room, so on weekends and holidays there is an influx of people using the pool and the lineup was quite long at the beach side grill. The beach at this resort was phenomenal. I had read that there was decent snorkeling, however, the water was murky as apparently a storm had just passed through prior to our arrival so there was no visibility in the water. The vendors on the beach can be a little persistent, but if you tell them that you are not interested they will generally leave you alone. Most of the beach vendors are selling tours, just be careful because they are not all legitimate tour companies and you may end up experiencing a tour that you were lied to about. [Details]
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The strong points
Food was great
Staff were amazing
Entertaining
Beach is phenomenal
Lots of tours leaving from Jolly Harbour
The weak points
no actual bell hop/area to store luggage
rooms - need complete overhaul
breakfast variety could be improved
0 0
Certified
Starfish - great vacation
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Gaudet family, St Catharines, ON
2019-12-10
Hotel was quite dated but very clean. View of the ocean was fantastic and nice private balcony with a day bed. Bathroom needed a plug for a hairdryer and sometimes the shower was not really hot. These little issues are very minor as we didn't spend a lot of time in the room. The courtyard was very nice and they had tea time with little snacks late afternoon. Overall very happy with our choice and would return. [Details]
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The strong points
Beach was fantastic, food was good and the staff was very friendly and went above and beyond our expectation. They had a theme per night for the buffet therefore the food was geared to that which made a nice change and not the same old same old...
The weak points
They had 3 restaurants besides the buffet and you had to line up each morning for the next day which was a bit of a pain. The Mexican restaurant seemed to have no air flow and it was uncomfortably hot while trying to eat spicy food :-)
0 0
Certified
Starfish Jolly Beach
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
John, Kitchener, ON
2019-03-18
Small rooms and very outdated. In bad need of an overhaul. [Details]
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The strong points
Beach, hotel staff, food, service and entertainment were great!
The weak points
Small rooms. Uncomfortable bed. Rooms need a complete overhaul.
0 0
Certified
Beautiful vacation
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Francine, Saint Lanbert, QC
2018-12-16
A beautiful trip for my husband & I: check-in at the airport very quick; hotel room: forget the super-saver room unless you don't mind living out of your luggage: no bureau or desk to unload. We survived the one week, but would not rent a super-saver for two weeks. I must mention how clean our room and frankly the whole resort is: yes renovations would be welcomed, yes the shower is so old, but as so many have said, you do not go to Antigua to stay in your room. The beach and grounds are simply breathtaking.The buffet has something for everyone: fish and veggie lunch and supper...fresh pasta...and the desserts..wow!
Now to the staff: big hugs to Christie at the buffet and all of the others staff who have served us with such grace and always with a smile...my lil angel Furleesha with the entertainment team, whom we met on our first night and who made us feel like we were already part of their wonderful family..love you Angel! To all the entertainment team who work so hard to keep us happy on our vacation: thank you for all of your dedication at preparing your shows... The night manager Trevor, who greeted us every night with a handshake and a smile...thank you!
Yes we will go back...not to a supersaver room but back to our family at the Jolly Beach Resort francine and carl [Details]
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The strong points
staff, beach, food
The weak points
some renovations to the room....maybe a sport bar for the soccer fan....some late snack...something to eat after the shows!
0 0
Certified
Excellent beach
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Den, Toronto, ON
2018-10-07
Great vacation. Staff very friendly. Food good. Bar unlimited. Good location, major food store, pharmacy and bus stop only 5 minutes away. Bus is a 20 minute trip to St. Johns for about $1 US. One of the best beaches in the Carribean. Resort is old but well maintained, neat and every room is facing the waterfront and has a balcony. Housekeeping is great. [Details]
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The strong points
The beach is excellent. Staff are always asking how your stay was and can they help you in any way. Alacarte restaurants were very good with good service. Very few beach vendors.
The weak points
Only good dance opportunity was a DJ one night but dancing was limited to the beach or around the pool. Other dance opportunity was dinner music.Limited food chioce varity.
0 0
Certified
Great place
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Barbara Fournier, Thorold, ON
2018-04-07
Needs up dating in some areas and that's why it's a 3 star [Details]
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The strong points
Really friendly staff and helpful. Excellent beach and views.
The weak points
It's a public beach so you get local people bugging you for things but it only happens once a day not bad and you say no then they move on.
0 0
Certified
Awesome Experience
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Donald Allan, Sarnia, ON
2018-03-15
The Beach was extraordinary and the food was great , no complaints . [Details]
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The strong points
Rooms were kept clean and the breakfast buffet ensured you had a great start to the day. Burgers and fried chicken at the pool were nice lunch treat.
The weak points
Bartenders were not fun people could be more congenial.
0 0
Certified
Would return in a minute
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Lena Webster, Charlottetown, PE
2018-03-10
Even though it is an old hotel I would return in a minute. The beach and entertainment were my favourites. I wouldn't hesitate to recommend it to a friend. [Details]
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The strong points
Beach and entertainment were excellent. Loved being able to eat outside at all restaurants
Did 2 a la cartes and they were very nice. Staff was lovely. Proximity to attractions was very good. Used the local bus to go to Nelson's Dockyard and St.John's
The weak points
Rooms were small but clean and adequate and staff was quick to respond to requests if you were missing anything and the rooms were very clean.
0 0
Certified
Had a Fantastic Time
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Christopher Robins, Barrie, ON
2018-03-09
We had read previous reviews on Trip Advisor that said the Resort was dated and food was repetitive so we were prepared for that. However we found the room standard King to be very nice. Sure it could use some updates, but we were not there to spend the day in the room. Very clean and comfortable. The staff were amazing constantly asking if we needed anything. The food was delicious and the beach was amazing . They defiantly could use some more shaded areas but all in all I score this an 8 out of 10 [Details]
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0 0
Certified
A good winter break
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Alfred Van Sluytman, Toronto, ON
2018-01-26
We enjoyed the beach . We went on a Catamaran tour around the island which was great. The food was adequate. The alacart restaurants were designed to accommodate the staff ,not the patrons. As a result we were not able to get into any. The Sunday brunch which we enjoyed the last time we were there we were able to get into,despite the false information from the concierge. [Details]
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The strong points
The beach is one of the best in Antigua. The grounds are well maintained.
The weak points
The rooms are basic. That means no chair, no fridge.no facial tissues and very small
0 0
Certified
Best beaches in Caribbean
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Arnold Subhani, Windsor, ON
2018-01-12
My wife and i had one of our best beach vactions ever. Jolly beach was truly a great choice. You need to understand the resort is older. It is well maintained with the best staff that i have encountered. Evelyn in the restaurants and Neil at the bar were amazing. The rooms were made up spotless and in good time daily. Always hot water with great pressure in the showers. I am an Expedia agent and was very impressed with what Jolly Beach offers. The foood was fantastic. All 3 a la cartes were great. Try the lobster add on. The pool grill made excellent jerk chicken. It was all good. 3 star price for a 5 star experience. Ill be back. 100% [Details]
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The strong points
Beach food staff. Eat at local spot Josephs next door
The weak points
More inclusive alcohol selections
0 0
Certified
GREAT RESORT!!!
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
John Schultz, Toronto, ON
2018-01-08
Staff friendly and always helpful, food amazing especially New Years Eve....WOW!! Beach a 5 [Details]
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The strong points
FOOD-4
The weak points
Rooms- our air not working but did have cailing fan on and because we were ocean view, able to keep patio door open at night which was perfect.
0 0
Certified
Exceeded expectations.
Previously STARFISH JOLLY BEACH RESORT AND SPA for this review
Leo, North York, HA
2018-01-01
We bought our vacation package because it was inexpensive and at the moment weather was the best among all discount packages. Then we began reading reviews and were shocked by so many negative ones, some included photos of rusty tables and dirty washrooms. However, all was very clean and looked like the entire hotel was renovated not so long time ago. We got so-called Super Saver room and it is very small indeed but it was clean. I have made several YouTube videos about this resort and catamaran cruise around Antigua: https://www.youtube.com/watch?v=_8yfjMJr4lU&list=UU9Hrg9c9NI2vAv4SUVoFqqA&index=3 [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Beautiful nature, beach is in harbour protected from winds and waves. Not just hotel stuff but all local people we have met were very friendly and helpful. Also, we liked free Hobby Cats, paddle boards and surfing.
The weak points
1) Mosquitos. Although other people who visited this resort before told me that before they were not that numerous as in Dec. 2017.
2) Water is never clear. It is not dirty at all, just not transparent, beach sand is so fine that it never settles.
0 0
Certified
No luxury here
Previously JOLLY BEACH RESORT for this review
Gerald Sutton, Port Mcnicoll, ON
2017-06-16
This hotel sure does need to be updated, it probably wouldnt have bothered us so much if it was clean. They cleaned our bathroom Once for the entire week, sheets were changed because I stripped the beds The food was below average, and repeated everyday. the staff did not go out of their way to make you happy, we saved a lot of money on tipping The only positive thing was the Beach!! It was breath taking! We were able to go off the resort and felt very safe exploring the island Antigua should be on everyones bucket list.. Just find a better resort! For the price, you would expect to be pampered. Or at least be treated like they would want you to return [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The beach was amazing, second to none! There were a lot of excursions that offerred full tours of the island, snorkling,ziplines and scuba diving.
I have never felt safer as a traveller, the people were so friendly
The weak points
Food was horrible
There was nothing luxurious or inviting about the resort
The grounds were a mess, gardens needed to be weeded there was garbage everywhere
There seemed to be a lot of staff, but no one seemed to actually do anything,
No luxury here
0 0
Certified
The best...
Previously JOLLY BEACH RESORT for this review
modi, Calgary, AB
2017-02-19
the staff is awesome as always.... the location and our room is great facing the sunset view. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
the location is perfect and the sunset view is superb.
The weak points
the covered shades in the beaches must be more considering the number of guest.
0 0
Certified
Jolly Beach Resort Review
Previously JOLLY BEACH RESORT for this review
Ana Maria Mayer, Strathroy, ON
2017-02-13
Although the hotel décor was somewhat outdated and the rooms much smaller than we have experienced in other countries hotel had many other redeeming features. Food was of a very good quality although selection was sometimes limited. Facilities were kept very clean, and staff was very polite. Like the layout of the resort with every room having waterfront view and a decent size balcony to sit on. A very good selection of excursions and none varied drastically in price. Beach on site was very nice and fairly long with hobby cats, kayaks and other water sport equipment available to try for free. Was a very nice surprise. The thing we loved the best was how clean and safe we felt every where we went. We never once had any issues wondering off the resort to go shopping at a local store or take a city bus to St. John's to wander the markets for souvenirs.
We were part of a group of 12 adults and was a nice size to be able to do your own thing or find some of the group to hang out with. Even nightly entertainment was pretty good for a smaller resort.
Only complaints would be need to have bathrooms closer to the large Pool and beach area as you had to walk fair distance to main buildings. Also, main pool and bar area only stayed open until 5pm and I thought they should keep it open until at least the sunset. Same with Evening entertainment bar area only stayed open until 11:30 with nothing organized if you wanted to go out beyond that to dance or have a few drinks; not that we lasted most days beyond that but would have been a nice option at least once or twice during the week.
Overall not bad for the money we paid overall. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Beach was exceptional and lots of space for all. The free watersport equipment was a nice perk. Lots of excursions and easy to book. Loved how safe it was to explore on your own. Have never been to another place outside of Canada where we felt this way.
The weak points
Only complaints would be need to have bathrooms closer to the large Pool and beach area as you had to walk fair distance to main buildings. Main pool and bar area only stayed open until 5pm; should keep it open until at least the sunset.
0 0
Certified
Jolly beach resort
Previously JOLLY BEACH RESORT for this review
I & H, Georgetown, ON
2015-02-26
We enjoyed this resort very much. It is very dated,but despite that it is very clean, the people are friendly. The service and the food are great.The beach is spectacular the two pools could use to have more umbrellas foe shade. [Details]
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Good times at Jolly Beach Resort
Welcome to a beautiful beach
It is definitely a great location you can safely catch the public bus to downtown for three dollars EC
Very nice grocery store the Epicurean where you can buy cooked food so delicious ten min walk from the resort.
Lots of excellent restaurants near by.
Mostly a great trip just the A/C isn't very good and the uncomfortable and bug infested beds. I have so many bites I still feel itchy.
Well I guess you can't have everything but it was still some of most favorite and memorable times of my life.
The resort is good not great if you want service most of the people who work there are friendly enough just some people come off rude or ignore you if the have a certain customer they favor
It shouldn't be that way but what can you do. I did like the food when it was available very good table service
Mostly a friendly place thanks for the memories [Details]
Lol
Great Vacation
Food 9/10
Would def go back.
Rooms a bit dated and small- but beds comfortable and always had hot water
Rooms were clean
Front desk staff 2/10- rude and always felt they were inconvenienced when asked a simple
question or for directions [Details]
A 3 star hotel with 5 star views
Mixed Bag at Jolly Beach Hotel
First and foremost, the room provided was incredibly small and outdated. The lack of space made it challenging to comfortably accommodate luggage and personal belongings. The bathroom facilities were equally disappointing, with a cramped shower that was difficult to use.
In addition to the subpar accommodations, the staff appeared disinterested and unfriendly. It was clear that many were not happy to be working, which created a negative atmosphere throughout the hotel.
The quality of the food was another disappointment. The menu options were limited, and the taste did not live up to expectations. With only one à la carte restaurant offering two different menus, guests were left wanting more variety.
Throughout the hotel, it was apparent that management was not responsive to guest concerns. Numerous complaints were voiced regarding the room size and overall condition of the property, yet little action was taken to address these issues.
The outdated decor, particularly in the small lobby with old couches, further detracted from the overall experience. Even the coffee, with only one type available, left much to be desired in terms of taste.
Despite these shortcomings, the highlight of the Jolly Beach Resort was undoubtedly its beautiful beach. However, it seems that the property relies heavily on this feature to attract guests, neglecting other aspects of the guest experience.
In summary, I would only recommend this hotel to those solely interested in enjoying the beach and who are willing to overlook deficiencies in service and food quality. I strongly advise against booking the "super saver" room category, as it is misrepresented on the website and resembles a motel room in terms of size and condition. [Details]
VERY DISAPPOINTED
Warren Review Of Jolly Beach 12/03/23
Spectacular beach!
Amazing beach
The resort isn't very un- organized when you first arrive. The food options for vegans and vegetarians is minimal. 3 nights out of my 7 day stay we ate at the Italian restaurant. The first two nights were great, however, the 3rd night my gnocchi was raw and my steak was brought out to me raw as well, this is also after having to wait and hour and a half. Lunch at the coconut grill is alright but make sure to check all meats to make sure they are cooked all the way. I was given a raw burger.
The staff is very polite and friendly but not very experienced. They have a karaoke night we enjoyed but the night life at the resort is not it. [Details]
Don t go
Belle plage. Il y a beaucoup de pluie. Au déjeuner le matin c est tout les jours la même chose.
Les deux seules fruits disponibles sont les ananas et le melon d eau. Aucun vrai jus n'est disponible sur le resort.
De plus il faut marcher beaucoup pour se rendre aux restaurants et aux chambres
Mobilité réduite s abstenir
La musique au snack bar est horrible du gros boum boum pas rapport ca tombe sur les nerfs
Ce n'est pas de la musique de vacances
Bref venez pas ici sauvez vous
Moyenne d age 60-75 [Details]
Nothing Special
It was alright...but
The Beach is stunning. The staff was great!
The resort is very outdated. And I was expecting that. I was prepared for it to be older. I am not a super fancy person, after reading the reviews online I was expecting it to be outdated. But this resort didnt meet my minimum standards.
As soon as I walked into the room I was hit with a smell of must and mold. It had to be bad for my health. I'm not an airconditioner type person. I run it just to cool off a bit at night for about an hour then it is off the rest of the trip. But this AC didnt work. it tryed its best but it didnt work. The bed was so uncomfortable. It should have been replaced 5 years ago. The springs were broken and it wasnt even, you sank in it and couldnt sleep. I think the owners are concentrating on their other property and this one has not gotten ANY attention.
I would not reccomend it, I would not return.
The Italian restaurant was great! but waiting in line 1 hour everyday to book it was not the way I like to spend my vaction. [Details]
Starfish Jollly Beach Resort & Spa Dec 2019
Starfish - great vacation
Starfish Jolly Beach
Beautiful vacation
Now to the staff: big hugs to Christie at the buffet and all of the others staff who have served us with such grace and always with a smile...my lil angel Furleesha with the entertainment team, whom we met on our first night and who made us feel like we were already part of their wonderful family..love you Angel! To all the entertainment team who work so hard to keep us happy on our vacation: thank you for all of your dedication at preparing your shows... The night manager Trevor, who greeted us every night with a handshake and a smile...thank you!
Yes we will go back...not to a supersaver room but back to our family at the Jolly Beach Resort
francine and carl [Details]
Excellent beach
Great place
Awesome Experience
Would return in a minute
Had a Fantastic Time
However we found the room standard King to be very nice. Sure it could use some updates, but we were not there to spend the day in the room. Very clean and comfortable. The staff were amazing constantly asking if we needed anything. The food was delicious and the beach was amazing . They defiantly could use some more shaded areas but all in all I score this an 8 out of 10 [Details]
A good winter break
Best beaches in Caribbean
GREAT RESORT!!!
Beach a 5 [Details]
Exceeded expectations.
No luxury here
The food was below average, and repeated everyday. the staff did not go out of their way to make you happy, we saved a lot of money on tipping
The only positive thing was the Beach!! It was breath taking!
We were able to go off the resort and felt very safe exploring the island
Antigua should be on everyones bucket list.. Just find a better resort! For the price, you would expect to be pampered. Or at least be treated like they would want you to return [Details]
The best...
Jolly Beach Resort Review
We were part of a group of 12 adults and was a nice size to be able to do your own thing or find some of the group to hang out with. Even nightly entertainment was pretty good for a smaller resort.
Only complaints would be need to have bathrooms closer to the large Pool and beach area as you had to walk fair distance to main buildings. Also, main pool and bar area only stayed open until 5pm and I thought they should keep it open until at least the sunset. Same with Evening entertainment bar area only stayed open until 11:30 with nothing organized if you wanted to go out beyond that to dance or have a few drinks; not that we lasted most days beyond that but would have been a nice option at least once or twice during the week.
Overall not bad for the money we paid overall. [Details]
Jolly beach resort