Jewel Punta Cana

Our location was amazing at the beach. The 2 palm grill should not be club restaurant for breakfast & lunch as it's the only place to eat at the beach. The beach grill has no where to sit and eat it unless in your beach chair. . Beach way nicer at dreams flora and further up. Therefore itself is beautiful, gardens ect. The restaurants are nice & have great food, especially Mexican and Asian.
The pools are very nice and nicely lit at night. But we did not go in as we are beach people. It does have a pool swim up bar.
The resort is quite small so if mobility issues would be great, but for exploring found it a little small, but beautiful.
We booked snorkeling from the beach which was fun. Did not do anything with vibes as they are more expensive.
Checkin was great, lady we had was fantastic.
Checkout not so much. Bunch of men working. We were waiting for the complimentary rom to change and seemed very disorganized, and didn't seem to care we had a bus to catch.
I found the lobby bartenders much friendlier than the morning pool bartenders. Afternoon guy at the pool was alot happier.
The coffee spot was fantastic! Enjoyed the air conditioning and cold coffee in the afternoon. Was so muggy. Lol
I had one night our air conditioning did not work well. It got very hot. They did fix it the next day. Thank God. [Details]

Beautiful Resort [Details]

We had a wonderful time at Jewel Palm Beach.
The resort is a nice size, not too big, everything accessible on foot, long beach for walking and water sports, and several pools.
Recommend a tropical garden view room if you want quiet, or a pool view if you have children that want to run to the pool!
The staff were awesome. The entertainment team, Amanda, Annie and Pedro had some excellent entertainment for us nightly, along with entertainers and musicians in the lobby every evening..
The restaurant staff, and Naomi, our Server, very attentive. Totally recommend! [Details]

The experience at JEWEL PALM BEACH was excellent! I was only given a weeks notice that Jewel Punta Cana was closing! However - Jewel Palm Beach was a pleasant surprise. Lovely grounds, servers, clean - it was tired but still not like some resorts. I highly recommend that you go to the Jade a La Carte. (no reservations needed - YAY!) Keep in min as well that is it about 15 minutes away from the airport - another bonus! [Details]

Traveling to the DR for the last 20 years. This was by far the worst resort experience we have ever encountered. I am preparing a list of grievance's sending to our travel agent and will be expecting compensation. The resort closed the day after we left. The services deteriorated during our 10 day stay
from restaurant's permanently closing to house keeping with less are each passing day. Nothing good to say whatsoever. [Details]

Beautiful resort. Everything is easy to get to. The pool runs the length of the resort so handy from all rooms. Great staff, awesome food selections. This resort is closing down for a year and may reopen under a new name. Can't even imagine how nice it will be then. Price likely to go up next year. [Details]

Overall this is a very nice resort. The personnel are very hospitable. Easy access to all facilities. The rooms are clean and also the overall area of the resort is well kept. Nice greenery and plants throughout. Safety is not an issue. Good for families with children and for the elderly as well. [Details]

Well Jewel Resorts, you've fooled us once but it will NOT happen again. Your cheaping out will bite you in the rear soon enough !
- Cant get certain drinks because they keep running out!! Gressy (like Bailey's), vodka, tequila and even beer!
- No bacon or thick ham (they hid it in drawers on the two days they actually had some!!! [Details]

Excellent value for the price. We would definitely return. The gardens were so beautiful, as was the beach. Could walk for quite a while along the beach. [Details]

Great Resort! Resort is a bit older but very well manicured with plenty of beautiful plants and mature palm trees. Service at this resort is a 10/10. Room service 24 hours a day is quick and efficient. Mini fridge in the room was restocked daily. The food at the 5 a la carte restaurants is excellent. There are also a large variety of bars to choose from including a swim up bar. Over all will go back to this resort. Were it not for the dates rooms, this resort would be a 5 star!
Highly recommend Punta Cana Lewel! [Details]

It was great! Loved loved the Vibes Team members, they made our vacation! [Details]

This resort was hands down 10/10. Beautiful landscape scenery, relaxing pools, friendly staff, entertaining shows and "Vibes" crew. We had an unforgettable experience. They thought of every small detail. The food and drinks were exceptional, with abundance of variety. The whole resort, including the rooms, was impeccably clean. I am one of those people that always loves going to different resorts, but I would without a doubt come to this place again and again. It was a-ma-zing. Thank you Jewel Punta Cana for the best vacation so far! [Details]

You go to the Jewel for the pool, it is fantastic and stretches throughout the resort. The spa is also great. We did the hydrotherapy each day, enjoying the hot / dry saunas, the whirpool, with massage jets and the cold plunge pool, definitely recommended. We paid the week price for hydrotherapy which includes 7 day passes, but they gave us an extra free pass so that my wife and I could enjoy it for all four days of our stay. [Details]

Hotel environment and ambience was excellent.

Buffet was beautiful, food at the a la cart restaurants were great minus the japanese restaurant, that one was ok my wife didnt like it at all.
The Pool is as long as the resort from the inside point which is cool.
Coffe place is great. Snack bars are good.
Service is excellent.
The rooms we had is nice but the bathroom shower had questionable caulking around the shower faucets but nothing that effected our overall experience.
There is a blue mall shuttle for free that comes to the hotel 915am and 345pm.

Talk to the guys at the front about it

Bd experience comoany as a whole is crap. Very unorganized and very sloppy. This is the company that ttansfers from airport to hotel.

Ishmael transportation dropping us back was 5 star.
The guy was early on arrival, told us the next steps and pick ups and est arrival at airport.
Thats company is excellent.

Overall it was a beautiful experience. [Details]

We spent a great vacation there despite all the small issues we had. Hotel is not new, rooms are quite dated, we should call 2 times to get the hot water back. Food is just Ok, you are not gonna be hungry for sure but noting to really enjoy. Staff is friendly, pool is huge, beach is nice and the weather is just gorgeous :-). If you are looking for a luxury vacation, this hotel wouldn't be a good choice (it's more somewhere is the middle) but if you are positive and ready to accept some small issues and imperfections you will spend a great time :-) [Details]

From the moment we arrived at the fastest and most efficient check in that we have ever encountered ,we were treated so great by all the hotel staff,everyone were very friendly and made us feel very special .The activities crew especially Louis, made us feel like family. The nightly entertainment with the dancers ,acrobats,magicians etc were great,kudos to a great choreographer.The hotel landscaping and cleanliness was superb with everywhere a photo op.The beach was excellent with good food and drink being served readily. The restuarants were excellent the staff made us feel like family or celebrities I cannot say enough praise for the way we were treated. [Details]

Pleasant stay. Staffs are very warm. Food excellent with choice of 4 restaurants. Clean place. Lawn Care maintained. Over all for the price I will go back again. [Details]

12th AI vacation, 6th visit to DR, 1st to Punta Cana. Chose this last-minute vacation based on recent reviews. Best food ever experienced at an AI anywhere - hands down (never been to Cuba, so only comparing AIs with quality food). Agreement from other travelers that recently stayed at more expensive DR resorts. Staff are wonderful. Beach is nice, seaweed is frequently removed, restricted swim area. Rooms are small and dated, but with large comfortable beds. Beautiful grand lobby. Did not attend any theater shows, but activity team seemed busy and appreciated. All drinks available, even premium. Guests that upgraded to Club had access to exclusive bar and beach area, but questioned its value, as some promises weren't honored. Adults-only French restaurant has not opened since new resort management, which was a disappointment, but 4 other restaurants (seafood, steakhouse, Asian, Italian) plus buffet, pizzeria , and poolside grill were all fantastic. If Playa Resorts works on room amenities and repairs, and gets the French restaurant open (A/C problem they claimed), this will be one of THE best. [Details]

Enjoyed the trip to the Jewell Punta Cana in the Dominican Reoubluc
Lovely grounds
Stayed two weeks could have stayed longer. [Details]

The physical resort itself was beautiful. The grounds were well kept and the greenery well laid out. I'm a pool person and for me the pool was perfect - cool, clean, lounge chairs lining the contours of the pool, with a bar in the middle and at end of the long and winding pool. Pure bliss!
Although they say premium spirits, this is not the case for all the mixed drinks. You better specify the brand of spirit you want otherwise you will be drinking many cocktails without getting any buzz. The exception is the upstairs lobby bar - you can get a good drink there.
Also, in order to have beer in your fridge every day, you have to dial 0 and advise the person that you want the beer replenished every day.
If you are expecting better than average food, then forget it, the food is very, very average.
Tried to get into the Japanese restaurant, but was never successful. Don't be fooled by the 6 restaurants advertised, the are only 3 available for supper on any one day and one of the three is the buffet.
But for pure relaxation in a beautiful setting, the resort delivered. Oh, and of course the 3 resident flamingos! [Details]

We have stayed here before and loved it both times; the pool in amazing and can find non crowded areas because it is huge. Beach is clean and gorgeous. We love buffet in and out with good food - different every day and the desserts are so fun and delicious. As this was our second time around, we planned on upgrading - and we did. But it was spun to deceive us like were somehow getting a deal (we were gonna sign up anyway) but wanted the beach bed and exclusive club access, and more (better?) alcohol. While the bed was our favorite part, they weren't always available and the "good" alcohol was just coors and corona, and hard stuff we don't drink anyway (and much prefer Presidente while in Dominican!!). They said we would get a better room, but sure enough nothing was actually available to upgrade us to pool side and we got the original room we booked anyway.. same garden view and size etc. We had the same amount of amazing without the upgrades, so save your money with that one! Would definitely go a third time and book swim out from the beginning!
Love this place. [Details]

Layout of resort and pools are amazing, we had a poolside room which made our trip, unfortunately the room itself was very outdated, also the WiFi was terrible and unless you have your own plan you really need it for setting up your covid test, the results, to look at menus etc.. [Details]

Beach, resort, amenities are all good, but the entertainment and the stuff Willis, Chocolate, Benjamin are doing an amazing job to keep people happy.
Stay away of the seafood, people got sick including myself. [Details]

The hotel is a good size, not too big. The rooms were comfortable, beach was great, restaurants were good and the service was good. [Details]

A short but sweet experience...

Rooms are spread out between a few buildings.
Gigantic pool where it can be easy to find quiet relaxing spots. Ponds and luxurious trees surround the buildings.

Buffet restaurant offers a wide variety and the food is great.
The food at specialty restaurants was just amazing.

The beach is clean, nice powdery yellow sand. It wasn't the busiest time of the year so there were always enough chairs available.

The entire staff is super nice and accommodating.

Everything was perfect although the rooms (very clean) might need a little revamp. [Details]

A little tired but very clean. Staff was excellent all the way. There was however a lack of attention to details especially in the room. For example, mini fridge not being reloaded, not enough towels...small details that sometimes make the difference. [Details]

I'm a beginner to travel, and places like this encourage me to want to make this a habit. My first time in the ocean was amazing! With only a couple of days, we stayed on the resort grounds the whole time.

I'm not used to the tipping culture - to get great service we need to learn to balance how much we tip (this is on me to learn the culture). That said, I was able to get great service with small tips. Even when I forgot, I still received great service.

I'm not able to comment on price/quality because our company covered the tab. I also can't comment on wifi because I purposefully left all my electronics at home.

I'm going to have to come back with the family next time. This resort would be great for families or those looking to just relax and wind down. [Details]

We were a group staying at the Dreams for 2 nights and everything went very smoothly. Staff was efficient, always friendly and did their best to accommodate us.

I had a deluxe tropical view room in building 4, everything in the room was good and working and the fridge always filled. The room and resort in general were very clean, grounds well kept and beautiful all around.

Breakfast and lunch buffets were good with plenty of choices and à la carte (oceana and steak grill), food was great.

Beach was clean and beautiful, a lot of chairs and palapas available at all times. You can go for long walks on the beach and on the right, since there's only one more hotel, once you've passed it, you can keep walking on the beach where there's no one at all. I only saw a group of vendors on the beach with a table selling souvenirs, to the right of the hotel beach. Unless you passed in front of their table they didn't come up to you on the beach and when I did walk passed them, they came up to me but were always polite and never insisting.

Pool was clean, well kept and gigantic. Since the pool bar is at one end of the pool, it's easy to find a quiet spot further away from the action. Towels are available at a few spots on the resort, no deposit is required and they never ran out.

I didn't really participate in the activities offered by the entertainment staff but did speak with them and they were very nice.

WIFI is free all over the resort, no password required. It can get spotty at times but this was never an issue.

We weren't there for a wedding however, one took place on each night we were there and the set up on the beach was beautiful.

Overall, this was a great resort that and I would recommend it to anyone. [Details]

We went with 2 other families with kids ranging 13-16 over Xmas vacation. [Details]

It was a great experience! The food was delicious and service was top notch. The pool running the length of the resort was spectacular and was a great place to meet people. The entertainment that popped up around the pool and shows at night were also great. We were very happy and plan on going again. There were a couple hiccups with house keeping but they were rectified and followed up with a bonus bottle of champagne. I highly recommend this resort. [Details]